Paresh Keluskar
Thakurli East
Summary
A results-driven sales professional with a solid track record in client relations within the relocation industry. Proven expertise in surpassing sales targets and fostering strong client connections. Skilled in effective communication, handling pressure with ease, and proficient in creating compelling presentations using MS Excel and MS PowerPoint. Known for delivering impactful client and management presentations that drive business growth and success.
Overview
19
19
years of professional experience
Work History
Site Head
Jalaram Developers
Dombivli
12.2023 - Current
- Developed and implemented efficient procedures to maximize productivity and drive revenue growth.
- Profitably closed deals with clients by offering competitive rates, resulting in increased company revenues.
- Successfully collaborated with channel partners to execute a range of online promotional activities for the residential project.
- Optimized the banking procedure for home loan sanctions and subsequent disbursements.
- Reviewed employee performance evaluations regularly to ensure equitable treatment among staff members.
- Assisted in recruiting, training, evaluating, and disciplining employees as needed.
- Conducted regular meetings with staff to review performance metrics and identify areas for improvement.
Sales Manager
Rashi Developers
Dombivli
10.2021 - 12.2023
- Executed strategies to drive growth in residential apartment sales
- Managed relationships with channel partners to execute multiple online promotions for the residential project.
- Engaged with customers and achieved successful deal closures
- Managed the maintenance of team's MIS data
- Oversaw and coordinated project's marketing efforts.
- Collaborated with marketing team to create promotional materials for target customers.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
Relocations Manager
Kingdom International Movers
Dubai
03.2024 - 08.2024
- Managing crew & office team in UAE
- Performing onsite surveys if required
- Working on costings of the relocation leads along with costing sheets
- Followed up on relocation proposals and booked the jobs. Maintained efficient communication with potential clients regarding their relocation inquiries and successfully closed deals. Coordinated relocation logistics, ensuring smooth transitions for clients.
- Facilitated communication with overseas counterparts to secure competitive destination rates
- Managed communication with freight forwarders to streamline the booking process for shipments
- Successfully handled escalated situations and turned them into positive customer experiences.
- Led the oversight of end-to-end relocation programs by coordinating with local teams, freight forwarders, and destination agents.
- Maintained high standards of service quality by personally inspecting pack sites
- Implemented proactive approach to maintain smooth operations by conducting routine warehouse inspections and ensuring proper tracking of packing supplies.
- Ensured tasks related to relocations were completed promptly through coordination with vendors.
Assistant Manager (Implant at Siemens)
Writer Relocations
Mumbai
07.2017 - 07.2020
- Streamlined coordination efforts alongside the Customer Relation team for ongoing programs.
- Ensured timely follow-up on purchase orders
- Managed the coordination and finalization of lease agreements for expatriates
- Ensured efficient and accurate vendor onboarding by establishing streamlined procedures
- Ensured timely preparation of rental files and regular sharing with the Account Payments team.
- Ensured timely collection of rental payments
- Ensured accuracy and organization of invoice and purchase order documentation.
- Maintained accurate records of Security Deposits
- Implemented departure programs and facilitated lease extensions
- Managed invoice tracking system, ensuring prompt follow-up on outstanding payments.
Assistant Manager
Writer Relocations
Mumbai
- Developed informative city-specific guides for popular destinations in India
- Evaluated the livability of tier 2 cities by providing informative reports to clients, aiding in decision-making about relocation.
- Developed and executed comprehensive relocation programs spanning multiple regions, including Sri Lanka
- Managed communication and coordination with multiple vendors to facilitate efficient service delivery
- Managing relocation programs remotely and providing regular updates to the Account Managers and International Associate Clients
- Oversaw the invoicing process and maintained effective communication with clients.
Assistant Manager - Customer Services
IOS Relocations
Mumbai
01.2017 - 06.2017
- Enhanced coordination efforts in assisting expats with their home search and leasing process in Mumbai and Pune.
- Assisted with all aspects of the immigration process, ensuring a seamless experience.
- Offered aid in completing FRRO / FRO registration procedures.
- Provided support for extending employment visas.
- Created survey forms to measure customer satisfaction levels with services provided.
- Participated in weekly meetings with senior management for status updates.
Destination Services Specialist
Crown Worldwide
Mumbai
08.2013 - 12.2016
- Facilitated city familiarization programs for Expats residing in Mumbai and Pune.
- Successfully coordinated the home search process for lease properties targeting expatriates in Mumbai and Pune
- Assisted with all aspects of immigration process, ensuring smooth and efficient completion
- Assisted in optimizing FRRO / FRO registration.
- Provided guidance and assistance for individuals seeking to extend their employment visas
- Helped navigate the process of finding educational institutions
- Assisted with temporary housing arrangements
- Facilitated help with arranging car rentals.
Move Coordinator
Santa Fe Relocations
Mumbai
09.2012 - 08.2013
- Initiating moves sent by booking agents
- Coordinating with client and arrange pre move survey
- Conduct pre move survey if surveyor is not available
- Prepare quote based on the surveyed volume & share with booking agent / client
- Schedule & execute packing of the shipment
- Documentation with client for export moves
- Coordinating shipment forwarding with Traffic team
- Sharing BL / AWB with destination offices
- Updating client with progress of the shipment
- Invoicing for the move coordinated
- Preparing cost sheet for the move.
Move Coordinator
LinkIndia Removals
Mumbai
11.2011 - 09.2012
- Conducting pre move survey
- Preparing estimates
- Schedule & execute packing of the shipment
- Documentation with client for export moves
- Supervising the pack sites
- Coordinating shipment forwarding with Traffic team
- Sharing BL / AWB with destination offices
- Managing warehouse
- Activating Moving Insurance for the shipment as per requirement of the client.
Sales Executive (US Operations, Import)
Universal Relocations
Chennai
11.2010 - 11.2011
- Converting incoming leads through Toll free number or website
- Preparing estimates & handling general enquires about relocations
- Closing the deals and complete necessary documentation for shipment
- Co-coordinating with USA offices for pickup
- Arranging FEDEX pickup for baggage shipments
- Activating Moving Insurance for the shipment as per requirement of the client.
Operations Manager
A2Z Online
Mumbai
09.2009 - 09.2010
WFM / MIS Analyst
WNS Global Services PVT LTD
Mumbai
03.2007 - 08.2009
- Roster & Schedule for Data as well as Voice team
- Weekly & monthly forecasting of call for voice process
- Analysis of Service Level
- Real Time Adherence management
- Break Management
- Leave Management
- Floor management (Seat Utilization plan / seat plan)
- Daily MI reports for clients and management
- Service Level analysis
- AHT analysis
- Productivity and log-in efficiency analysis
- Forecast deviation impact analysis
- WTD, MTD Reports for Clients as well as management team
- Quarterly, half yearly & annual review for VOC meet.
Technical Service Associate
Wipro BPO LTD
Mumbai
09.2006 - 03.2007
Data Validation Agent
Cheers Interactive
Mumbai
09.2005 - 09.2005
Education
Bachelor of Arts -
YCMOU
Mumbai, MHSkills
- Lead Generation
- Solution selling
- Sales Reporting
- Pipeline Management
- Client Relationship Management
- Vendor Management
- Market Research
- Product and service management
Children
01
Personal Information
- Date of Birth: 05/21/1983
- Marital Status: Married
Languages
- English
- Marathi
- Hindi
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Intermediate (B1)
B1
Timeline
Relocations Manager
Kingdom International Movers
03.2024 - 08.2024
Site Head
Jalaram Developers
12.2023 - Current
Sales Manager
Rashi Developers
10.2021 - 12.2023
Assistant Manager (Implant at Siemens)
Writer Relocations
07.2017 - 07.2020
Assistant Manager - Customer Services
IOS Relocations
01.2017 - 06.2017
Destination Services Specialist
Crown Worldwide
08.2013 - 12.2016
Move Coordinator
Santa Fe Relocations
09.2012 - 08.2013
Move Coordinator
LinkIndia Removals
11.2011 - 09.2012
Sales Executive (US Operations, Import)
Universal Relocations
11.2010 - 11.2011
Operations Manager
A2Z Online
09.2009 - 09.2010
WFM / MIS Analyst
WNS Global Services PVT LTD
03.2007 - 08.2009
Technical Service Associate
Wipro BPO LTD
09.2006 - 03.2007
Data Validation Agent
Cheers Interactive
09.2005 - 09.2005
Assistant Manager
Writer Relocations
Bachelor of Arts -
YCMOU
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