Dynamic Executive Housekeeper with proven expertise in team leadership, budget management, and operational optimization. Developed reward programs that enhanced team loyalty and reduced turnover, ensuring a consistent 5-star service standard.
Overview
15
15
years of professional experience
Work History
Executive Housekeeper
The Zuri Whitesands Goa Resort & Casino | Goa
Goa
04.2022 - Current
Lead and mentor a large housekeeping team to deliver consistent 5-star service standards.
Developed reward programs that reduced staff turnover and improved loyalty.
Managed departmental budgets, payroll, and cost controls effectively.
Coordinated maintenance requests and ensured timely resolution of issues.
Optimized housekeeping operations by aligning staff schedules with business demands
Deputy Housekeeper
The Zuri Whitesands Goa Resort & Casino | Goa
Goa
12.2018 - 03.2022
Maintained cleanliness and organization in guest rooms and public areas.
Operated cleaning equipment to ensure efficient and thorough service.
Managed inventory of cleaning supplies and notified staff of low stock.
Collaborated with team members to uphold high cleanliness standards.
Responded promptly to guest requests for additional services or supplies.
Assistant Housekeeping Manager
Radisson Blu, Cavelossim
Goa
11.2016 - 12.2018
Oversaw team scheduling, leave approvals, and compliance with staffing guidelines.
Managed departmental budgets and administrative functions.
Evaluated team performance and implemented training initiatives to improve productivity.
Assistant Manger Housekeeping
Cidade De Goa
Goa
04.2016 - 10.2016
Supervised staff and delegated assignments to meet productivity goals.
Conducted training for junior staff to ensure service excellence.
Set monthly targets and tracked progress towards departmental objectives.
Assistant Manager Housekeeping
Grand Hyatt Goa
Goa
01.2014 - 10.2014
Recruited and trained high-performing staff to meet operational demands.
Implemented employee recognition programs to boost morale and performance.
Managed departmental costs, supporting revenue and profitability goals.
Team Leader, Housekeeping
Grand Hyatt Goa
Goa
10.2011 - 12.2013
Progressed from housekeeping team member to team leader within three years.
Assisted in training new staff and managing team schedules.
Team Member, Housekeeping
Grand Hyatt Goa
Goa
01.2011 - 09.2011
Collaborated with team to maintain efficient workflow in fast-paced environment.
Operated equipment and tools safely, adhering to company safety guidelines.
Job Trainee
Vivanta By Taj
Goa
04.2010 - 10.2010
Education
Bachelor of Hotel Management -
Ann Institute Of Hotel Management & Catering Techn
Pilerne, Goa
03-2010
Skills
Leadership & Management: Employee Training and Mentorship, Roster Management, Department Coordination