Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

PARIDHI GOSWAMI

Bengaluru

Summary

Senior Tax Associate at KPMG Global Mobility Services with expertise in client relationship management and project coordination. Improved client onboarding efficiency by 90% while overseeing over 300 accounts. Recognized for strong analytical problem-solving skills and commitment to exceptional client satisfaction through proactive communication and customized service delivery.

Overview

6
6
years of professional experience

Work History

Senior Tax Associate

KPMG GMS
Bengaluru
06.2023 - Current
  • Primary point of contact for 50+ high-value individual client accounts, ensuring timely and professional responses to client inquiries and concerns
  • Built and maintained strong client relationships, achieving exceptional client satisfaction through personalized service delivery and proactive communication
  • Conducted 50+ detailed client briefings and presentations, enhancing client engagement and supporting business growth strategies
  • Collaborated with internal teams to ensure timely delivery of client projects and address complex client issues with almost 100% compliance rate
  • Analyzed client feedback and implemented process improvements, resulting in streamlined service delivery and enhanced client experience

Canada Bridge Team - Account Management

KPMG GMS
Bengaluru
01.2019 - Current
  • Managed client relationships for 300+ accounts across multiple regions, improving client onboarding efficiency by 90%
  • Monitored and analyzed client feedback to identify growth opportunities and areas for service enhancement
  • Developed and delivered training programs for new team members, ensuring consistent client service standards
  • Coordinated with cross-functional teams to address client concerns and maintain high satisfaction levels

Global Payroll Management

KPMG GMS
Bengaluru
05.2023 - 07.2023
  • Led client projects for major accounts including HSBC, AON, and Imperial Brands, ensuring seamless transitions and process efficiency
  • Utilized analytical skills and data analysis tools to optimize client insights and support decision-making processes
  • Managed multiple client priorities in fast-paced environment while maintaining quality service delivery

Tax Associate

KPMG GMS
Bengaluru
06.2019 - 05.2023
  • Processed and managed 720+ client accounts, maintaining 100% accuracy and compliance standards
  • Achieved 80% client satisfaction rate through timely delivery of services and proactive client communication
  • Trained and mentored 5+ team members on client servicing best practices and account management procedures
  • Recognized as Top Performer for exceeding client satisfaction targets and optimizing service efficiency

Education

MBA - Finance & Marketing

Amity University
Greater Noida, India
05-2019

Skills

  • Client relationship management
  • Account management
  • Interpersonal communication
  • Project management
  • Team collaboration
  • Analytical problem-solving
  • Microsoft Excel, PIVOT analysis
  • Process improvement
  • Multi-project coordination
  • Global mobility expertise
  • International tax compliance
  • DIGITA SaaS software
  • Subject matter expert
  • Client Briefing, documentation

Accomplishments

  • Client Portfolio Management: Successfully managed 300+ client accounts with 90% efficiency improvement
  • Client Satisfaction: Maintained 80% client satisfaction rate through exceptional relationship management
  • Team Leadership: Trained and mentored 5+ professionals in client servicing and account management
  • Project Delivery: Led 10+ cross-functional client projects with 100% on-time delivery record
  • Process Optimization: Standardized client service procedures, enhancing team performance and client experience

Timeline

Senior Tax Associate

KPMG GMS
06.2023 - Current

Global Payroll Management

KPMG GMS
05.2023 - 07.2023

Tax Associate

KPMG GMS
06.2019 - 05.2023

Canada Bridge Team - Account Management

KPMG GMS
01.2019 - Current

MBA - Finance & Marketing

Amity University

Similar Profiles

CREATE PROFILE
PARIDHI GOSWAMI