Summary
Overview
Work History
Education
Skills
Personalskillset
Academics
Usb1b2visaexpirydate
Accomplishments
Jobprofiles
Personal Information
Languages
Languages
Timeline
Generic

Parijat Joshi

Pune

Summary

Experienced Accounts Receivable Specialist with expertise in financial services, collections, and customer care management. Skilled in credit and collections with strong problem-solving abilities. Known for improving workflow efficiencies and delivering exceptional customer service.

Overview

12
12
years of professional experience

Work History

Billing and Collections Lead

Vanderlande Industries Private Limited
10.2021 - Current
  • Proficiently implemented Billing and Collections transitions with Credit management across the Netherlands, Poland, Norway, and Saudi Arabia.
  • Crafted SOPs that accounted for every step of the process.
  • Maintained effective communication with the project manager to streamline invoice processing.
  • Led the onboarding process for new team members, offering guidance and support throughout their training period.
  • Streamlined distribution of emails to team members, ensuring urgency and TAT were taken into account.
  • Streamlined payment processing through seamless coordination with Cash application team, including identification and resolution of debit/credit discrepancies.
  • Managed efficient email processing for urgent matters.
  • Ensured that the updated distribution list was accurate and up-to-date.
  • Identified process improvement opportunities and systemized processes for increased efficiency.
  • Strengthened commitment towards efficiently managing invoices by utilizing a PO.
  • Consistently met deadlines for producing cash forecasting reports on a monthly basis.

SR. Analyst – AR Invoice Processing

MAERSK Global Shared Services (APMT)
09.2019 - 10.2021
  • Ensured adherence to customer agreements and backup while generating and verifying invoices professionally
  • Facilitated efficient monthly book closure through prompt invoicing management
  • Collaborated with collections team to resolve invoice disputes
  • Optimized workflow through effective prioritization
  • Ensured timely billing of all invoices and prompt delivery to customers.
  • Implemented effective measures for enhancing processes
  • Consistently achieved deliverables within established SLAs
  • Communicated with onshore team for backup details preceding invoice documentation.

Analyst - Invoicing and Chargeback Migration

MAERSK Global Shared Services (APMT)
02.2018 - 08.2019
  • Initiated involvement in Billing Process at the onset of migration.
  • Acquired operational knowledge of region-specific policies and procedures across various terminals.
  • Implemented thorough invoice review procedures to improve accuracy
  • Weekly data extraction for analysis of waived charges, providing an executive-level summary of revenues to top management.
  • Generated monthly billing reports
  • Generated Monthly Accruals report, detailing amounts for Internal versus External Customers for submission to the GL team
  • Ensured SOP's were regularly updated to align with evolving processes
  • Provided valuable insights for improving payment processes and reducing overdue payments.
  • Managed chargeback disputes by reviewing and responding to bank communication
  • Maintained consistency in reconciling amounts between Accounting ERP and Production ERP.

SR ASSOCIATE – Collections

MAERSK Global Shared Services (APMT)
03.2015 - 02.2018
  • Effectively handled the Collection process
  • Solely responsible for sending out Dunning letters to clients
  • Prepared weekly aging reports and graphs to track and analyze financial data.
  • Consistently delivered accurate and informative customer statements every week
  • Shared weekly payment and billed reports with higher management to ensure transparency
  • Managed Disputes report to facilitate smooth communication with senior leadership
  • Executed remote migration for multiple reports, achieving 0.5 FTE efficiency. This included weekly OVC customer dunnings and outstanding due graphs.

AR Cash Application

INFOSYS BPO LTD
03.2013 - 03.2015
  • Handled cash application and processed payments.
  • Increased efficiency of payment allocation process by implementing effective communication strategies with customers to monitor unallocated cash.
  • Resolved various consumer queries through diligent investigation
  • Contributed actively as a member of the process improvement committee.
  • Successfully located and reconciled discrepancies in payment records to ensure accurate accounting
  • Streamlined operations by conducting comprehensive investigations and successfully resolving suspense accounts through customer identification and remittance facilitation.
  • Resolved interdepartmental inquiries promptly.

Education

Bacherlors of Commerce - Financial Accounting

Savitribai Phule University (Pune University)
Pune
03-2012

JR. College HSC - Accounting

SNBP JR College
Pune
03-2009

SSC (High School) -

PES's Modern High School
Pune
01-2007

Skills

  • Billing and Collections
  • Credit management
  • Project management
  • Cash application
  • Cash forecasting
  • Dispute resolution
  • Onshore/offshore coordination
  • Invoicing
  • Chargebacks
  • Month-end closing
  • SOP (Standard Operating Procedures) updating
  • Reconciliation
  • Collections
  • Dunning letters
  • Aging reports
  • Disputes management
  • Cash application and payments
  • Unallocated cash process
  • Customer query resolution
  • Suspense account clearing
  • Team query resolution
  • Problem-solving
  • Decision-making
  • Presentation skills
  • Quick learner
  • ERP systems (Excalibur, SAP, IFS, Oracle)
  • MS Office proficiency (Word, Excel, PowerPoint, Outlook)

Personalskillset

  • Client Interaction in an Effective manner.
  • Problem Solving and Decision Making.
  • Enhanced Presentation Skills.
  • Always enthusiastic to take new challenges and make them complete with Positive skills.
  • Quick Learner

Academics

  • Bachelor of Commerce (B.com) in Year 2012 from ASM’s IBMR college Chinchwad, Pune 411019.
  • Higher Secondary from Maharashtra Board in 2009 from SNBP JR. College Morwadi, Pimpri, Pune.

Usb1b2visaexpirydate

10/26/27

Accomplishments

  • Received Champ of the quarter for taking the ownership after migrating the activities and performed by all innovative ideas
  • Received consistently Customer appreciation for Quality work and proactive information provided
  • 100% Accuracy for Individual & Team performance.
  • Process improvement in monthly reports done for Accuracy and reducing a time.
  • Received Shining Star award two times in a row. (Infosys)

Jobprofiles

  • Vanderlande Industries Private Limited, 10/2021, Present, Billing and Collections Lead, Vanderlande Industries PVT. LTD. is basically Engineer based company, Headquarter in Netherlands. Project Like Airport Baggage system, Parcel Services and warehouse. Started working on Transitions for Billing and Collections with Credit management for countries like, Netherlands, Poland, Norway and Saudi Arabia. Preparing End to End SOP with Minute details as well. Responsible to get status on Project from project manager and to ensure to process invoice accordingly. After Transition, we gave trainings to new people and monitoring them. Prioritize and allocate the emails to Team members on basis of Urgency and as per their TAT. Updating Cash application team with remittance which we received from customer and assisting if they have any query with received payment or wherever need to write off the Debit against credit Monitor the Mailbox status. Review if any urgent email needs to be processed Weekly need to review Distribution list and Make change if any customer’s Email ID needs to get updated. Identifying process improvement chance which is more important to systemize the process Giving more attention on the invoice which are needed to be processed with the help of PO. Cash Forecasting reports need to be done on monthly basis.
  • MAERSK Global Shared Services (APMT), 03/2015, 10/2021, SR. Analyst – AR Invoice processing, Efficiently create & validate customers invoices as per their agreements and backup. Ensure all invoices are created before monthly book closer. Reviewing Dispute Invoices and assist to collections team to resolve it. Prioritize the work as per there TAT All Invoices are billed within time and sending invoices to Customers as soon as billed. Review if invoices are correctly sent to proper customer. Identifying process improvement chance. Giving all Deliverable within SLA. Contact onshore team for additional information or clarification on backups before creating invoice. 02/2018 to 08/2019 Analyst - Invoicing and Chargeback Migration (On site visit to NORTH AMERICA) of below activities – Duration 50 day At the time of Migration Started working for Billing Process. Gained Operational knowledge of policies & procedure which is applicable for different terminals for the region. Review billing invoices and Verify if invoices are getting correctly billed. Extract weekly waived data for analysis and getting the reasons and share waived revenue summary to higher management Preparing Billed report on Monthly Basis. Preparing Accruals report on Month End and submitting the amounts to GL team with bifurcation of Internal and External Customers. Manage pressure and priorities during month end closing Updating SOP’s time to time as soon as process changed. Analysis of Billed, Outstanding Invoices Trend on Month end. Reviewing Disputes and responding to bank if chargebacks are accepted or disputed Reconciliation of amounts between Accounting ERP and Production ERP.
  • INFOSYS BPO LTD, 03/2013, 03/2015, AR Cash Application, Cash application and payments. Unallocated cash process go through with all payment, which have to communicate and chase with customers for Remittances for payment allocation. Investigate and resolve customer queries Active member of process improvement committee. Locate missing payments and action unallocated cash Clearing the suspense accounts by going end to end investigation and identify customer to get remittances. Resolving Team queries internally.

Personal Information

  • Total Experience: 9+ years
  • Passport Number: P4844318
  • Passport Expiry Date: 09/13/26
  • Notice Period: 90 Days
  • Date of Birth: 04/26/91
  • Gender: Male
  • Marital Status: Married

Languages

  • English
  • Marathi
  • Hindi

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Billing and Collections Lead

Vanderlande Industries Private Limited
10.2021 - Current

SR. Analyst – AR Invoice Processing

MAERSK Global Shared Services (APMT)
09.2019 - 10.2021

Analyst - Invoicing and Chargeback Migration

MAERSK Global Shared Services (APMT)
02.2018 - 08.2019

SR ASSOCIATE – Collections

MAERSK Global Shared Services (APMT)
03.2015 - 02.2018

AR Cash Application

INFOSYS BPO LTD
03.2013 - 03.2015

Bacherlors of Commerce - Financial Accounting

Savitribai Phule University (Pune University)

JR. College HSC - Accounting

SNBP JR College

SSC (High School) -

PES's Modern High School
Parijat Joshi