PARIJAT SATPATI
Senior Sales Manager - Enterprise Solutions
Pune
Summary
An enthusiastic & high energy-driven professional, offering nearly 13 years of experience with focus on driving business goal. My expertise lies in nurturing and managing relationships with key technical leaders. Additionally, I've provided quotes to clients for customized requirements and skillfully negotiated tender and contract terms. My impressive track record includes offering unique product propositions and a solution- oriented approach to clients, addressing their specific needs and ensuring a mutually beneficial relationship that fosters long-term client retention. I've cultivated enduring partnerships and facilitated organic growth with partners through strategic analysis and the execution of consultative solutions. I've also played a crucial role in driving business growth through go-to-market planning, client acquisition, pipeline generation, financial performance optimization, and revenue generation. I am proficient in managing the pre-sales process, guiding clients and partners from Request for Proposal (RFP) responses to tailored product demonstrations and proposals. I have a wealth of experience in highlighting product features that best align with customers' requirements in terms of quality, price, and delivery. I possess strong teamwork skills, excellent communication abilities, and a knack for problem-solving.
Overview
13
13
years of professional experience
Work History
Senior Manager - Enterprise Solutions
Zinrelo Pvt Ltd
Pune
10.2022 - Current
- Orchestrated complete sales cycles for the Zinrelo Loyalty management platform, collaborating with decision-makers to assess compatibility, requirements, project budgets, and timelines
- Spearheaded end-to-end sales efforts
- Acquired in-depth domain knowledge through a meticulous analysis of domain-specific implementations, ensuring a comprehensive grasp of best practices to establish genuine expertise in the field
- Leveraged domain expertise to tailor business strategies and identify the unique opportunities each prospect offers, sharing best practices accordingly
- Crafted pertinent presentations for the application and played a pivotal role in delivering customized platform demonstrations
- Accountable for nurturing a robust sales pipeline and driving successful closures to optimize revenue
- Identified potential clients and nurtured relationships by gaining insights into their customer engagement strategies
- Offered pre-sales technical support and product education, fostering collaboration with team members and technical experts
- Managed partner expectations in coordination with the internal team.
- Provided strong leadership to enhance team productivity and morale.
- Recommended and implemented successful strategies to maximize revenue.
Senior Manager
Celoxis Technologies Pvt Ltd
Pune
03.2018 - 10.2022
- Facilitated end-to-end sales for Celoxis project management platform; verify and collaborate with decision-makers to determine fit, need, project budgets, and timelines
- Conducting discovery calls to understand customer requirements
- Prepared relevant presentations of the application; delivering a tailored demonstration of the platform
- Evolving and enhancing relationships with existing clients by extending engineering & technical support
- Steering operations pertaining to delivery scheduling and financial regulatory in liaison with the customer
- Identifying prospective clients and maintaining relationships by understanding their product requirements
- Offered after-sales support services ensuring maximum post sale support for repeat and referral business
- Supported marketing team in running reseller campaigns
- Providing pre-sales technical assistance and product education while liaising with other members of the team and technical experts
- Extending first class Best practices in the project Management Space, Technical sales and service support to customers and market dealers from process industry
- Imparting training to all new joinees of the team in order to maximize numbers and coach on best practices
- Woking closely with the new joiners come up the learning curve and help them achieve quarterly Quotas
- Work closely with the account managers post-handover of accounts to ensure there is no revenue leakage.
Trainer
TechMBS
Pune
03.2015 - 06.2017
- Worked towards online communication improvement between brands and their consumers on social media with the help of various monitoring tools like Social Command Center, Explic8, Socialerter.com, Social Mention, Currently, Ice rocket, Topsy, Google alerts
- Led online reputation management for brands
- Conducted social media/competitor analysis, trend line, geographic segmentation, share of voice and negativity index & tonality
- Led face to face meetings with Indian customers (Taj, BaskinRobbins etc to name a few)
- Created keywords search and structure on client’s requirement for social media tracking and monitoring
- Acquired new business development in India and USA including Canada
- Generated leads by cold calls/emails for prospective brands
- Closed the 1st overseas business for the organisation, Acted as Delivery Trainer for the commercials team, directly contributed in building high revenue generatingteams
- Trained more than 18 NHT Batches (new hire trainee) with an average size of 25 to 30 advisors per batch
- Ensured trainees sign off within the stipulated timelines whilst delivering top notch performance
- Imparted coaching and successfully mentored bottom line production advisors
- Coaching and preparing advisors on sales techniques and managing customer objections leading to high business closure
- Led the Learning transformation efforts in reducing training time lines from 8 weeks to 4 weeks
- Project: NHT development
- Brief: Learning Transformation - This project was executed by the Learning Team, implemented to reduce the overall onboarding time that a new hire would spend from the time of being recruited till they hit productivity
- I have executed this Project alongside the
- Content team
- I have explained the end to end procedure/Steps involved and then converted that in the form of an E-module (with the help of our external vendors)
- This Project was successfully approved by the client based out of the UK in the first go
- It was also implemented and executed across sites
- It has benefitted the organization in terms of attaining Reputational gain (Awarded Business excellence in the TECH Mahindra exchange ION) and reduced cost of hiring by 18%
TMBS
Pune
08.2011 - 02.2015
- Upselling to existing customers as well as keeping updated on new product launches
- Presenting value propositions to customers
- This was a very challenging environment where my presentation skills made a significant impact
- Managing overall customer experience
- Dialling multiple customer acquisition campaigns for 3 (UK Telecom)
- Placing cold calls to potential clients
- Answering potential clients’ questions about home improvement projects
- Generating between 5 and 15 sales leads per day
- Setting appointments with prospective customers based on our associates’ schedules.
Customer Resource Executive
Oceans Connect
Pune
08.2010 - 08.2011
- Managed inbound calls for an order line process
- Upselling additional products to customers
- Conducted sales optional product warranties (Premium of around 30% of the product cost)
- Tracked AHT and be able to comply with a very stringent quality process.
Education
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Skills
Strategic Business Developmentundefined
Timeline
Senior Manager - Enterprise Solutions - Zinrelo Pvt Ltd
10.2022 - Current
Senior Manager - Celoxis Technologies Pvt Ltd
03.2018 - 10.2022
Trainer - TechMBS
03.2015 - 06.2017
- TMBS
08.2011 - 02.2015
Customer Resource Executive - Oceans Connect
08.2010 - 08.2011
BBAfrom ISME - ,
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