Parimal Kumar

• Automation Solution Lead, involved in digitalizing the core banking operations with help of Blue Prism, Ui-Path & OCR
• Involved in process assessment, identify and prioritizing process.
• Requirement gathering on the current business process and preparation of blueprint (IPA, PDD & SDD) for the for the new business process that will be implemented.
• Identified business issues through careful collaboration with key stakeholders to elicits the requirements & create process map.
• Streamlined processes to cut downtime and optimize employee productivity along with the business benefits of FTE & $ Cost saves.
• Gave budget suggestions for projects, outlining financial needs and forecasting.
• Created User stories, performed UAT, provided training to business teams / end user
• Conducted internal walk-through sessions with team to understand the process, Worked as project coordinator for creating business intelligence reports.
• Created monthly, weekly highlight report for upper management.

Achievements:
Enhanced process efficiency and reduced process execution time, hence reducing TAT

Saved more than 4000+ hours of manual efforts and 25+ FTE

• Interact with internal & external stakeholders to understand business needs and translate into requirements and project scope.
• Collaborated with stakeholders to define project objectives and criteria.
• Identified the gaps in the Customer Journey understanding customer pain points.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Primary point of contact for change and enhancements, responsible for documenting, tracking change and enhancement logs.
• Conducting User Acceptance Testing (UAT) and verifying performance, user friendliness of application.

Achievements:
Reduced process execution time, reduced process overall TAT

• Responsibilities include identifying corporate enterprises with huge business potential, pitching solutions, managing the account with good account management practices
• Creating presentation and preparation of RFI/ RFP/ RFQ and involved in all types of bidding activities
• Ensure optimum utilization of internal resources; Identify key performance metrics and implement methods to appropriately monitor results.
• Met existing customers to review current services and expand sales opportunities.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

• Responsible for all Sales Activities ranging from Prospecting,Positioning/Pitching, Account Mapping, Negotiating and Order Closing
• Identify, understand and define customer needs, objectives and business requirements, design a solution that can best meet the Client's requirements
• Interacting with industry stalwarts/key accounts and generating market information to identify marketing needs, consumer behavior and forecast business patterns
• Conceptualizing and implementing sales promotional activities as a part of brand building and market development effort.