Accomplished Senior Technology Engineer at Netcracker Technology with expertise in Oracle database administration and cloud technologies. Proven track record in enhancing system performance and implementing disaster recovery solutions. Strong analytical skills and a commitment to security administration ensure reliable service delivery and client satisfaction.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Senior Technology Engineer
Netcracker Technology
Hyderabad
2021.05 - Current
Designed and implemented technology solutions for telecommunications systems.
Collaborated with cross-functional teams to optimize product features and boost performance.
Conducted system testing and validation to ensure reliability and functionality.
Analyzed system requirements to identify service delivery improvements and enhance user satisfaction.
Monitored system performance metrics to proactively address potential issues in IT infrastructure.
Implemented security measures to protect sensitive customer data from unauthorized access or theft.
Developed custom scripts and programs to automate processes within the organization's IT infrastructure.
Trained junior engineers on best practices and emerging technologies in the field.
Provided technical support for clients using advanced software tools and systems.
Reviewed design specifications for newly engineered components and processes.
Specialist– DATABASE ADMIN
VERIZON DATA SERVICES INDIA PRIVATE LIMITED
2016.09 - 2021.05
Role: Specialist – DATABASE ADMIN
Environment (with skill versions): Platform: Sun Solaris 5.10, Linux, Windows, AIX Database: Oracle 10g, 11g and 12c Software Tools: SQL DEVELOPER, Toad, Data Pump, RMAN, Expdp/Impdp, Real Application Cluster, Replication using Shareplex. Cloud: Amazon web Services Services: EC2, IAM, S3, VPC, Amazon Aurora, RDS, EBS, Cloud formation
Created training materials for new hires in customer support to enhance onboarding process.
Facilitated cross-departmental meetings to optimize project workflows.
Evaluated customer feedback to identify areas for improving service quality and satisfaction.
systems engineer
Tata Consultancy Services
2012.08 - 2016.09
Acted as the primary client contact for AC Nielsen.
Role: Oracle Database Administrator
Managed diverse environments including Sun Solaris, Linux, Windows, and AIX with Oracle database versions 9i through 12c.
Installation of oracle 10g, 11g and 12c software on Oracle Solaris, Linux and Windows platforms.
Created and maintained physical standby databases to ensure high availability and disaster recovery.
Experience in creating and maintaining Real Application Cluster Databases
Executed upgrades of Oracle databases to ensure optimal performance.
Architecting database servers and database environments
Planned backup and recovery strategies using user-managed, RMAN, and datapump to safeguard critical data.
Database monitoring which includes basic health checks, growth of objects, and performance of the database with the help of Enterprise 12c grid and HP monitoring tool
Performing status checks by monitoring Alert log, Trace files of the database
Monitor database health check by using AWR, ADDM and ASH reports
Creation and support of databases on oracle 10g, 11g and 12c versions
Refreshed stage, Test and Development Environments using Traditional Export and Import, Data pumps, RMAN
Experience in creating Database, Tables, indexes, views, indexed Views, Stored Procedures, effective functions, and appropriate Triggers to facilitate efficient data manipulation and data consistency
Experience in database refreshes and database cloning for Test, stage and Development Environments
Refreshing and cloning of databases using RMAN in RAC and non RAC Environments.
Handling issues on ASM and RAC environments
Experience in handling tickets and scheduled change Requests and service requests using tools like CCM, Service Now
Worked with Oracle Corporation and opened SR's to resolve the issues
Provided 24x7 rotational on-call support for production databases to resolve issues and minimize downtime.
Adaptive to Cloud Strategies based on AWS (Amazon Web Services)
Possessed technical knowledge of key AWS services, including EC2, IAM, S3, VPC, and CloudFormation.
Excellent exposure on Provisioning Systems, Automated Build Platforms using Jenkins.
Setup and managed EBS Volumes and EIP to EC2 Instances
Worked extensively with AWS services like EC2, S3, VPC, IAM, Cloud Trail, Cloud Watch and Cloud Formation
With the help of IAM created roles, users and groups and attached policies to provide minimum access to the resources
Demonstrated technical knowledge of database technologies including Cassandra and PostgreSQL.
Education
Master of Computer Application -
Kalinga Institute of Industrial Technology
Bhubaneswar, Odisha
2012-01
Bachelor of Computer Application -
A.N. College
Patna, Bihar
2009-01
10+2 -
B.D. Public School
Patna, Bihar
2006-01
10th -
D.A.V. Public School
Patna, Bihar
2004-01
Skills
Database administration
Oracle administration
Performance Tuning
Security Administration
Database Design
Recovery Manager (RMAN)
Real Application Clusters (RAC)
Standby Database Solutions
Enterprise 12c grid
Cloud technologies
AWS cloud services
Unix Shell Scripting
Certification
ITIL Foundation version 3
AWS Solution Architect - Associate
Extracurricular Activities
Won many awards in seminars, skit, badminton and other co-curricular activities. Played for Bihar in the All India Open National Beach Kabaddi held at Vijayawada (A.P.). Participated in interschool level & Badminton and kabaddi championship. Listening music in leisure time.
Disclaimer
I declare that above information is true to the best of my knowledge. I will be much obliged if I could get an opportunity in your organization to explore my abilities through my credibility by achieving positive results.
Senior Salesforce Marketing Technology Lead at Blend360, Engagement Factory LLCSenior Salesforce Marketing Technology Lead at Blend360, Engagement Factory LLC