Parimala Achar

Led quality assurance efforts for American Express's core banking and financial services platforms, focusing on credit card services, payment processing, account management, rewards systems and regulatory compliance.

Worked in Various Amex Teams:

• CRPS
• IVR
• CADENCE

Key Responsibilities and Achievements:

• Designed and implemented UI automation framework using Java, Selenium, and Cucumber, integrated with Jenkins and Sauce Labs
• Developed API automation suite using Java REST Assured and TestNG framework, incorporating JDBC connections for Oracle database validation with Jenkins Integration
• Led the testing efforts for Customer Risk rating critical rule engines, ensuring accurate implementation of business logic for Transaction Data, Geography, Industry and Structures associated with Customers.
• Orchestrated IVR testing utilizing VXML browsers like Tellme, Holly and West and CYARA Automation for banking customer service systems
• Spearheaded test management activities, including creating comprehensive test strategies, plans, and data management processes aligned with banking industry best practices
• Implemented and optimized SAFe Agile practices within QA team, improving efficiency and collaboration in delivering high-quality financial software
• Collaborated with cross-functional teams including developers, product managers, and business analysts to ensure alignment of testing efforts with business objectives and regulatory requirements

Aviva is a British multinational insurance company headquartered in London, providing savings, retirement, and insurance products and services.

Key Responsibilities and Achievements:

• Developed and executed comprehensive test plans for Aviva's core insurance platforms, covering life insurance, general insurance, and pension products.
• Performed database testing using DB2 to verify data accuracy in policy information, premium calculations, and claims data
• Utilized Quality Centre for defect tracking and test management, improving team collaboration and project visibility
• Collaborated with business analysts to ensure test scenarios aligned with business requirements and regulatory compliance standards.
• Mentored junior QA team members, conducting knowledge-sharing sessions on insurance domain concepts and testing best practices
• Contributed to the development of a risk-based testing strategy, prioritizing test efforts based on business impact and regulatory requirements
• Participated in user acceptance testing (UAT) sessions, working closely with business users to validate system functionality and usability
• Gained proficiency in insurance-specific testing, including policy issuance, premium calculation, claims processing, and regulatory reporting