Parimala D
Coimbatore
Summary
Dynamic leader with a proven track record at Hewlett Packard- HP, adept in logistics coordination and staff management. Excelled in enhancing client satisfaction through expert consulting and recordkeeping, achieving commendations for surpassing targets. Skilled in team handling and motivating, ensuring seamless operations and robust client relationships. Demonstrates exceptional flexibility and problem-solving capabilities, ready to elevate your team's success.
Overview
3
3
years of professional experience
Work History
SLS SUP MGMT COORDINATOR II
HEWLETT PACKARD
CHENNAI
09.2012 - 06.2013
- Responsible for changes in operations of the Customer accounts, while creating a helpful and client friendly environment to work in
- Having an excellent working knowledge of funding products
- Comprehensive knowledge of Asset and Supply Chain Management
- Got appreciations from client and senior management for maintaining work TAT & completion of target within a stipulated period
- Maintaining records by scrutinizing the client docs & sending the products & providing services to act on behalf of the company trades
- Preparing Quotation
- Processing, Initiating Billing and generating invoices to the customers
- Ensuring the smooth running of business transactions with the clients
- Advising clients on docs to be submitted for service and for payments
- Able to handle the responsibility provided
- Tackling issues and problems in a practical and logical manner
- Flexible in working hours and willing to travel
- Able to share the workload with colleagues
Customer service Associate
First source Solution LTD.
08.2010 - 09.2012
- Quickly understanding the complex issues of customers and providing the appropriate solutions in customer billing.
- Answering the process queries raised by the client through emails.
- Can plan and organize work unsupervised.
Team Leader
Next holidays & Resorts
12.2010 - 08.2010
- As a team leader, I have distributed the task to the respective team mates based on their skills
- I have been efficient in guiding and motivating them and hence our team was able to deliver the assigned task in the given time frame
- I have played an effective role in creating the documents which involves the key benefits of our company and have given the presentation to the clients with the help of power point
- This is useful in gaining more clients to our company
- Able to handle the responsibility provided
- Tackling issues and problems in a practical and logical manner
- Can plan and organize work unsupervised
- Flexible in working hours and willing to travel
- Able to share the workload with colleagues
Education
Bachelor of Computer Application -
Sami Arul College of Arts &Science
Thanjavore01.2005
Skills
- Recordkeeping
- Logistics coordination
- Staff management
- Team oversight
- Team handling
- Maintaining records
- Reports generation
- Data analysis
Additional Qualifications
- DOT NET Course, CSC – Karaikudi
- CCNA (Cisco Certified Network Association), HCL CDC – Chennai
Languages
- English
- Tamil
Personal Information
- Father's Name: K. Durairaj
- Date of Birth: 07/29/84
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Disclaimer
I hereby declare that the above given details are true to best of my knowledge and expecting a positive reply under your kind consideration.
Timeline
SLS SUP MGMT COORDINATOR II
HEWLETT PACKARD
09.2012 - 06.2013
Team Leader
Next holidays & Resorts
12.2010 - 08.2010
Customer service Associate
First source Solution LTD.
08.2010 - 09.2012
Bachelor of Computer Application -
Sami Arul College of Arts &Science
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