Parimala K

MDM Business Analyst.

Project: BD Products.

Team Size: Individual Contributor

Tool: SAP, Pega, Salesforce and Microsoft tools.

• Spearheaded requirement gathering and documentation for enterprise MDM domains (Customer, Product, Vendor master) ensuring alignment with business objectives..
• Maintain an Excel file with product requests from hospitals, universities, and doctors.
• SMEs update it based on notifications received through email regarding medical equipment or supply needs.
• BOT fetches order details from SAP, verifying stock levels, pricing, and vendor availability.
• BOT loads purchase orders into SAP, ensuring compliance with BD’s healthcare procurement standards.
• Executed automated notifications dispatched to procurement SMEs and hospital supply managers for effective approval and tracking
• Gathered detailed requirements from clients to define business needs clearly.
• Authored and maintained comprehensive documentation including BRDs, FRDs, data dictionaries, and process flows to support knowledge transfer and compliance.
• Designed test scripts and implemented program changes to meet user business goals.
• Facilitated communication between SMEs and developers to enhance process understanding.
• Initiated to implement a similar process of automation in multiple regions.
• Executing unit testing alongside developer to verify compliance with SME requirements
• Evaluating feasibility and business impact on data/company regarding process automation.

MDM Senior Consultant.

Project: Alcon VC and SC Accounts.

Team Size: Individual Contributor

Tool: SAP, Salesforce and Microsoft tools.

• Modified RPA automation framework for Alcon Vision Care and Surgical Products account setup to facilitate streamlined product ordering for ophthalmologists, hospitals, and surgical centers
• Manage Excel file documenting product requests from eye hospitals, vision clinics, and surgical centers.
• SMEs update it based on notifications received via email regarding ophthalmic equipment, surgical instruments, and vision care products.
• Extracts order details from SAP, confirming stock levels, pricing, and vendor availability for contact lenses, intraocular lenses, surgical tools, and diagnostic devices.
• Executes loading of purchase orders into SAP, maintaining compliance with Alcon's vision care and surgical procurement standards.
• Prepared design documents outlining automation process steps.
• Acts as the bridge between the SMEs and the developer in process understanding.
• Initiated to implement the similar process of automation to multiple regions.
• Carrying out unit testing with developer to confirm fulfillment of SME requirements.
• Analyzing viability and corporate impact of process automation on data/company.

RPA Senior Analyst.

Project: U.S. Retail Inventory Management

Tool: Automation Anywhere, VBA, Citrix, Mainframe, Hadoop.

• Automated stock level monitoring, reordering, and supplier coordination.
• Employed Excel automation for generating real-time reports facilitating effective decision-making.
• Gathered detailed client requirements to inform business objectives.
• Prepared design document outlining automation process steps.
• Created test scripts and implemented program changes to meet user business goals.
• Checking the feasibility and business impact on the data and company if the process is getting automated.
• Conducting unit testing with developer to validate compliance with SME requirements.

RPA Associate.

Project: Grep process automation for the US retail management team.

Team Size: Individual Contributor

Tool: Automation Anywhere, VBA, Citrix, Mainframe, Hadoop.

Performed Grep process to compare sales data across various retail sites. Collected and analyzed current U.S. retailer sales data against last year's statistics.
Established reasons for sales variations based on thorough investigation.
Alerted SMEs about incoming weekly data through email notifications.
Utilized Citrix environment to log in and set parameters for accessing Filezilla files.

• Collaborated with process owner to assess feasibility of automation-ready process
• Drafting PDD for same.
• Implementing logging, checkpoints, and package configurations.
• Coordinated with RPA developers to interpret business needs as technical requirements for two automation platforms, elevating operational capabilities for finance end users.
• Monitoring exceptions and failures during User Acceptance Testing.

• Sales consultant in personal loan department.
• Approve loan within specified limits and ensure that all the required KYC information and documentation for new & existing customer is complete.