PARISHA BOSE
Food & Beverage Supervisor
Kolkata
Summary
Results-driven Food & Beverage professional with 11 years of experience in luxury hotels and high-volume restaurant operations, including over 8 years at Atlantis The Palm Dubai. Strong background in supervising front-of-house teams, maintaining service excellence, increasing revenue through upselling, and ensuring compliance with UAE food safety standards. Proven ability to train staff, manage shifts, resolve guest concerns, and support management in daily operations.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Team Leader
Atlantis The Palm
08.2016 - 12.2024
- Supervised front-of-house operations during assigned shifts to ensure luxury service standards.
- Trained and mentored staff on service procedures, menu knowledge, and upselling techniques.
- Ensured compliance with UAE food safety, hygiene, and health regulations.
- Monitored service flow, table turnover, and staff performance.
- Resolved guest complaints professionally.
- Assisted management with shift reports, cash reconciliation, and inventory.
- Coordinated with kitchen and bar teams for timely service.
Restaurant Hostess
Hyatt Regency
06.2014 - 06.2016
- Managed reservations, seating, and guest flow.
- Supported supervisors during peak operations.
- Handled guest inquiries and complaints.
- Processed cash and card payments.
- Assisted with banquets and events.
Education
Diploma - Hospitality Management
KolkataSkills
Food & Beverage Supervision
Team Leadership & Training
Upselling & Revenue Growth
Food Safety & Hygiene Compliance
Front of House Operations
Guest Relations & Complaint Resolution
Service Quality Control
MICROS POS System
Cash Handling & Shift Closing
Opening & Closing Procedures
Inventory & Stock Control
High-Volume & Luxury Dining Operations
PERSONAL DETAILS
Nationality: Indian
Timeline
Team Leader
Atlantis The Palm
08.2016 - 12.2024
Restaurant Hostess
Hyatt Regency
06.2014 - 06.2016