Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Paritosh Bhardwaj

New Delhi

Summary

Results-driven customer service representative with over 4 years of experience in sales, recognized for delivering exceptional customer experiences and resolving conflicts effectively. Promoted to lead associate for consistently exceeding sales targets and maintaining a 95% customer satisfaction score.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Leader

Pristyncare
Gurgaon
07.2023 - Current
  • Assessed company operations for compliance with safety standards.
  • Identified needs of customers promptly and efficiently.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.

Operator

Home credit
Gurgaon
08.2020 - 01.2022
  • Regularly met or exceeded established sales goals by implementing strategic closing techniques.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.

Education

Bachelor of Arts -

Delhi University
Delhi
02-2022

Associate of Arts -

Ram Chandra Sr. Sec Public School
Delhi
04-2019

High School Diploma -

Ram Chandra Sr. Sec. Public School
Delhi
03-2017

Skills

  • Team building
  • Problem-solving
  • Issue resolution
  • Sales expertise
  • Leadership
  • Complaint resolution
  • Expectation setting
  • People management

Accomplishments

  • Promote as a Team Lead

Certification

  • Got RNR for 10 Months for achieving more than 100% targets

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Team Leader

Pristyncare
07.2023 - Current

Operator

Home credit
08.2020 - 01.2022

Bachelor of Arts -

Delhi University

Associate of Arts -

Ram Chandra Sr. Sec Public School

High School Diploma -

Ram Chandra Sr. Sec. Public School

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Paritosh Bhardwaj