Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic
Paritosh Vidvans

Paritosh Vidvans

Pune

Summary

Highly skilled Cloud Support Engineer with broad experience in designing, implementing and optimizing cloud-based solutions. Strengths include deep technical knowledge of leading cloud platforms, strong communication skills, and ability to translate complex technology concepts into business terms. Made significant contributions in previous roles by leveraging best practices to drive process optimization and cost reduction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sr.IT Oreations Analyst

Wolters Kluwer
Pune
01.2024 - Current
  • Cloud Infrastructure & Service Operations Management
  • Deploy and Maintain Azure Infrastructure using Azure Portal/Azure DevOps pipeline creation/Modification.
  • Azure Services Used-Storage, Compute, Network, Load Balancers, Cosmos DB, Traffic Managers, App Services, App Functions, Azure MS Planning and Assessment Toolkit, Azure Migrate/Portal, Azure Migrate Appliance, Azure Data Migration, Azure AD.
  • Project Delivery Reporting management
  • Handling the Microsoft Azure Cloud Environment for the Client.
  • Using DevOps environment for developing CI/CD Azure pipelines.
  • POC Done For-Cosmos DB Backups in Data Factory, Open VPN Server.
  • Incident, Problem Management
  • Responsible for Migration of VM servers to Azure
  • Currently Managing a team and working on a regression testing Suite for Azure Cloud.
  • Ticketing Tool Used- Jira, Service Now

Sr. Tech Lead (Microsoft Azure)

HCL Technology LTD
10.2021 - Current
  • Cloud Infrastructure & Service Operations Management
  • Deploy and Maintain Azure Infrastructure using Azure Portal/Azure DevOps pipeline creation/Modification
  • Azure Services Used-Storage, Compute, Network, Load Balancers, Cosmos DB, Traffic Managers, App Services, App Functions, Azure MS Planning and Assessment Toolkit, Azure Migrate/Portal, Azure Migrate Appliance, Azure Data Migration, Azure AD
  • Project Delivery Reporting management
  • Handling the Microsoft Azure Cloud Environment for the Client
  • Using DevOps environment for developing CI/CD Azure pipelines
  • POC Done For-Cosmos DB Backups in Data Factory, Open VPN Server
  • Incident, Problem Management
  • Responsible for Migration of VM servers to Azure
  • Currently Managing a team and working on a regression testing Suite for Azure Cloud
  • Ticketing Tool Used- Jira, Service Now

Assistant Consultant

Tata Consultancy Services
10.2018 - 10.2021
  • Handling the Microsoft Azure Cloud Environment for the Client
  • Using DevOps environment for developing CI/CD Azure pipelines
  • Responsible for Migration of VM servers to Azure
  • Migration Tools Used: MS Planning and Assessment Toolkit, Azure Migrate/Portal, Azure Migrate Appliance, Azure Data Migration, Azure AD, Bitbucket, Park My Cloud, Nexus Repos, Grafana
  • Responsible for all Infrastructure management and Change Management for the client
  • Windows Server Administration, Maintenance, Server Alerts, Managing Microsoft Cluster Servers
  • Deploy Virtual Machines and use Clones, Snapshots, and templates
  • Creating Resource Pool to manage/choose hardware resources like CPU and memory to VMs
  • Creating virtual machine snapshots, upgrading virtual machine HW version and installing vm tools
  • Active Directory and Access Management, Managing Certificate Renewals, Data Migrations
  • Working on Change Management, Responsible to interact with client during change on server
  • Perform advanced issue analysis and resolution
  • Ticketing Tool Used- Jira, Service Now

Windows Administrator

ASAP INFOSYSTEMS PVT LTD
09.2017 - 10.2018
  • Responsible for all Infrastructure management for the client
  • VM Servers Built and Management, VMWare ESX, ESXI Updates, V Center Server, VMWare Storage
  • Managing VM and installing OS and allocation resource to VMs
  • Working on Windows Server Cluster Server and failover cluster, Administration, Maintenance, Server Alerts
  • Responsible to interact with client during change on server
  • Application Support, Certificate Renewals
  • Working on Share drive access
  • Working on Service Now, Change Management
  • Daily Operating System alert handling and response/reassigning to correct bin
  • Work Planning - daily tracking of requests and assignment to analyst, Sending Shift handovers

System Administrator II

CompuCom CSI Systems
03.2017 - 07.2017
  • Responsible for all Infrastructure management for the client
  • VM Servers Built and Management
  • VMWare ESX, ESXI Updates, V Center Server, VMWare Storage
  • Managing VM and installing OS and allocation resource to VMs
  • Cisco UCS Server Management (Assign Service Profile, Host Built, RMA Cases, Firmware Update)
  • Cisco UCS Public Datacenter(Centaury Link for Remote Hands)
  • NetApp Solid Fire Storage Management
  • Patching through Manage Engine (Desktop Central)
  • Active Directory
  • Working on Windows Server Administration, Maintenance, Server Alerts
  • Working on Microsoft Cluster Server and failover cluster
  • Working on Share drive access
  • Working on Change Order’s, attended CAB calls for approval
  • Working Service Now Ticketing tool
  • Working and Addressing high severity issues and service outages
  • Perform advanced issue analysis and resolution
  • Responsible to interact with client during change on server
  • Daily Operating System alert handling and response/reassigning to correct bin
  • Work Planning - daily tracking of requests and assignment to analyst, Sending Shift handovers
  • Escalation of calls to different support teams
  • Working with Vendors on support tickets EMC, Cisco

Member Technical (Systems Engineer)

ADP PVT LTD
06.2013 - 03.2017
  • Responsible for all Infrastructure Management for ADP
  • Perform Windows Server Administration, Maintenance manage Server Alerts on VM & Physical Servers
  • Working and Addressing high severity issues and service outages
  • Active Directory Maintenance, User, Groups, OU management
  • Citrix profile resets and Citrix Application Support
  • Working on Access issues for Share Drives, Share migration, FTP site creations on file servers
  • Patch Management via SCCM, Responsible for verifying servers for missing updates
  • Perform advanced issue analysis and resolution
  • Review periodic reports of server health, usage, and overall environment performance of Servers
  • Responsible for interacting with the client during change on the server
  • Working, Maintain and Troubleshoot ADP internal Application issues
  • Working on Change Order’s, attended CAB calls for approval
  • Working CA Service Desk Ticketing tool, Working with RDP tools like Bomgar, Dameware
  • Work Planning - daily tracking of requests and assignment to analyst, Sending Shift handovers
  • Escalation of calls to different support teams

Systems Engineer

SYNTEL PVT LTD
05.2011 - 05.2013
  • Working/Troubleshooting issues Windows XP/ Vista/ 7/Win2003
  • Assemble, Disassemble and Troubleshoot the PC
  • Working on mail clients like MS Outlook
  • Responsible for all Infrastructure management for Client
  • Taking care of all software installations through SMS Server
  • Managing inventory of network equipment’s, workstations, employee, assets for Allstate
  • Escalation of calls to different support teams
  • To co-ordinate with the appropriate teams for call resolution
  • Attending to phone calls and giving appropriate answers to users
  • Coordinating with different lines of services with SLA
  • Work Planning - daily tracking of requests and assignment to analyst
  • Managing project wise software license inventory
  • Monitoring of Antivirus Definitions
  • Quarterly Audit for all workstations in Allstate for multimedia files, Antivirus, Games, Free wares, Windows patches etc

Technical Support Executive

IBM DAKSH
01.2010 - 11.2010
  • Responsible to handle user calls within SLA
  • Working/Troubleshooting issues Windows XP/ Vista/ 7
  • Working on mail clients like MS Outlook, Windows Mail, Outlook Express
  • Troubleshooting, antivirus related problems on Desktops/Laptops
  • Troubleshooting Network related issues

Education

B.COM. -

Devi Ahilya Vishvavidalay
01.2009

HSC -

M.P Board
01.2005

SSC -

Gujarat Board
01.2003

Skills

Microsoft Azure Cloud

Compute, Network, Storage,

Load balancers, Traffic Managers,

API services, Service Bus, Event Hub, Front Door

Redis Cache, API Functions,

Azure B2C,

Azure Cosmos DB

Azure Logs Analytics, App Insights,

Azure Resource Mover, Azure Data Factory, Azure Migrate

Azure Projects

Cosmos DB Failover

OpenVPN

Data Factory (for backups)

DevOpps

Microsoft Azure DevOps

Teraform

Bitbucket

VS Code

AWS Cloud

Manage-EC2ECSLBRoute 53

Others

Grafana

Cloudflare

DR-Planning/Implementation

Technical solutions

IT best practices

IT Security Management

Server/VMware Administration - Windows 2003 R2, 2008, 2012

Ticketing Tools: ServiceNow, Jira

ITIL

Certification

  • Diploma in Hardware Networking JCHNP, Jetking, Pune
  • MCSA, SEED INFOTECH
  • 70-410 Installing and Configuring Windows Server 2012
  • Azure-AZ-104: Microsoft Azure Administrator
  • Azure-AZ-305: Azure Solutions Architect Expert

Languages

  • English
  • Hindi
  • Marathi
  • Gujarati

Personal Information

  • Date of Birth: 06/25/86
  • Nationality: Indian
  • Marital Status: Single

Timeline

Sr.IT Oreations Analyst

Wolters Kluwer
01.2024 - Current

Sr. Tech Lead (Microsoft Azure)

HCL Technology LTD
10.2021 - Current

Assistant Consultant

Tata Consultancy Services
10.2018 - 10.2021

Windows Administrator

ASAP INFOSYSTEMS PVT LTD
09.2017 - 10.2018

System Administrator II

CompuCom CSI Systems
03.2017 - 07.2017

Member Technical (Systems Engineer)

ADP PVT LTD
06.2013 - 03.2017

Systems Engineer

SYNTEL PVT LTD
05.2011 - 05.2013

Technical Support Executive

IBM DAKSH
01.2010 - 11.2010

B.COM. -

Devi Ahilya Vishvavidalay

HSC -

M.P Board

SSC -

Gujarat Board

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Paritosh Vidvans