Summary
Overview
Work History
Education
Skills
Professional Accolades
Timeline
Generic

Parkha Kaul

Faridabad

Summary

Experienced and results-driven Training Head and Consultant with a proven track record in designing, implementing, and managing comprehensive training programs. Possessing strong leadership skills and expertise in learning and development strategies, I excel in driving organizational growth through the development of high-performing teams and fostering a culture of continuous learning and improvement.

Overview

26
26
years of professional experience

Work History

Principal Training Specialist-Cloud Competency

Tech Mahindra
01.2022 - Current
  • Lead the development and execution of strategic training initiatives aligned with organizational goals and objectives
  • Design and deliver customized training programs for employees at all levels, focusing on areas such as leadership development, technical skills enhancement, and customer service excellence
  • Manage a team of trainers and facilitators, providing guidance, coaching, and support to ensure the effective delivery of training programs
  • Collaborate with cross-functional teams to assess training needs, identify gaps, and develop solutions to address performance issues and improve employee competencies
  • Evaluate the effectiveness of training programs through metrics and feedback analysis, making continuous improvements to enhance learning outcomes and ROI
  • Serve as a subject matter expert and consultant on learning and development best practices, providing guidance and recommendations to stakeholders at all levels
  • Managed a team of trainers and facilitators, providing guidance, coaching, and support to ensure the effective delivery of training programs
  • Collaborated closely with the leadership team to assess training needs, identify gaps, and develop solutions to address performance issues and improve employee competencies
  • Ran various initiatives for cloud adoption and migration, working with cross-functional teams to develop training materials and resources tailored to cloud technologies.

Learning Consultant

Tech Mahindra
01.2013 - 01.2022
  • Provided consulting services to clients in the areas of learning and development, offering expertise in training needs analysis, curriculum design, and program evaluation
  • Conducted organizational assessments and audits to identify opportunities for improvement and develop recommendations for training interventions
  • Collaborated with client stakeholders to design and deliver customized training solutions tailored to their specific needs and objectives
  • Facilitated workshops and focus groups to gather input and feedback from employees, fostering a participatory approach to learning and development.

Training Manager

Tech Mahindra
01.2007 - 01.2013
  • Developed and implemented training strategies and initiatives to support organizational objectives and enhance employee performance
  • Managed the training calendar and logistics, coordinating training sessions, workshops, and seminars for employees across multiple departments
  • Conducted needs assessments and training gap analyses to identify skill deficiencies and develop targeted training interventions
  • Designed and delivered training materials and resources, including presentations, manuals, and e-learning modules
  • Monitored and evaluated training effectiveness through participant feedback and performance metrics, adjusting content and delivery methods as needed.

Lecturer

Amity Institute of Telecom Technology and Management
01.2006 - 01.2007
  • Conducted sessions of IT for B Tech (Electronics & Telecommunication) Coordinator – Organizing Technical Events & Programs

Fellow

NIILM
01.2004 - 01.2006
  • Teaching of System Analysis, Design and Oracle-PGDBM (IT Major Students)
  • Teaching of Management Information Systems (MIS) and Internet Programming for E-commerce to PGDBM Students
  • Developed Course Material for MIS for MBA Students
  • Developed Software for Examination Cell
  • Contributed as member of the Examination Cell Committee.

Lecture

Aggarwal College
07.1998 - 12.2004
  • Taught Courses in Computer Science to M Sc (Computer Science), BCA and BBA students
  • Handled Software Projects at the BCA & M Sc levels
  • Contributed as Co-Coordinator of Extra Curricular activities including organizing Quizzes and Seminars
  • Discharged Duties in the Examination Cell as Deputy Controller.

Education

MTech IT -

Allahabad Agricultural University
01.2005

Masters degree in Computer Management -

Bhartiya Vidyapeeth
01.1998

Doctorate -

Sharda University

Skills

  • Training Needs Analysis
  • Curriculum Design and Development
  • Training Delivery and Facilitation
  • Team Leadership and Management
  • Performance Evaluation and Metrics
  • Learning Management Systems (LMS)
  • Stakeholder Engagement and Consultation
  • Project Management
  • ITILV4 foundation certified
  • Azure 900, DP 900
  • Databases: Oracle, PostgreSQL
  • Scripting: Unix, Power Shell
  • Languages: C, C, Java, Python
  • Visualization Tools: Power Builder, Excel
  • Testing tools and test management tools like QC, QTP, Jira

Professional Accolades

  • Recognized consistently as the top performer in annual performance evaluations
  • Best Team, Pat on the Back Feb 2024 for meeting the training requirements as per customer expectations.
  • Pat on Back- Feb-2023, For adding value to training and learning.
  • Standing Ovation Award-Dec 2022, For handling external audits at org level for training team.
  • Guru Award - Sept-2019 for collaborative spirit and exceptional ability to manage people.
  • Pat on Back - July 2018 for upgrading on latest technologies.
  • Pat on back - July 2018 given by business units for being the best Learning consultant.

Timeline

Principal Training Specialist-Cloud Competency

Tech Mahindra
01.2022 - Current

Learning Consultant

Tech Mahindra
01.2013 - 01.2022

Training Manager

Tech Mahindra
01.2007 - 01.2013

Lecturer

Amity Institute of Telecom Technology and Management
01.2006 - 01.2007

Fellow

NIILM
01.2004 - 01.2006

Lecture

Aggarwal College
07.1998 - 12.2004

MTech IT -

Allahabad Agricultural University

Masters degree in Computer Management -

Bhartiya Vidyapeeth

Doctorate -

Sharda University

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