PARMANAND R. PANDEY
CLOUD OPERATIONS SECURITY & ENTERPRISE INFRASTRUCTURE TRANSFORMATION
Borivali (W)
Summary
Senior IT Data Center, Cloud & Cybersecurity Leader, delivering enterprise-scale infrastructure, cloud operations, and security programs. Vice President–level leader with proven expertise in cloud operations security, incident response, data center transformation, and cyber resilience. Recognized for leading large, cross-functional teams, securing mission-critical environments, and driving complex initiatives including data center buildouts, cloud migrations, DR implementations, and ransomware containment. Advanced Certificate in Cybersecurity – IIT Roorkee (2023).
Overview
20
20
years of professional experience
10
10
Certifications
Work History
Vice President – Cloud Operations Security
CYGNUS INFORMATION SOLUTIONS PVT LTD.
10.2017 - Current
- Delivered enterprise cloud, data center, and cybersecurity initiatives by leading secure infrastructure design, virtualization, and network security operations.
- Partnered with cross-functional teams to execute cloud migrations, DR programs, and cyber-resilience initiatives, ensuring operational excellence and alignment with business and governance requirements.
System & Network Administrator
Crescent Technologies.
04.2016 - 09.2017
- Managed day-to-day system and network operations across enterprise environments to ensure stable, secure, and reliable IT services.
- Administered Windows and Linux servers, maintaining system availability, performance, and integrity.
- Managed virtualized environments using VMware vSphere and Microsoft Hyper-V, including creation, configuration, and maintenance of virtual machines and server resources.
- Supported LAN and WAN connectivity, routers, switches, and internet links while administering user accounts, access controls, and directory services.
- Monitored system, network, and virtualization performance, proactively responding to incidents and resolving server, virtualization, and connectivity issues.
- Implemented system upgrades, patches, and configuration changes, and collaborated closely with infrastructure teams to maintain security controls and minimize downtime.
Hardware Engineer
Thukral Trading Pvt. Ltd.
05.2010 - 03.2014
- Delivered end-to-end field-based hardware engineering support for enterprise desktops, workstations, and server environments, ensuring high system reliability and operational efficiency.
- Executed on-site system build and deployment activities, including hardware architecture planning, BIOS/UEFI optimization, compatibility validation, and operating system provisioning to meet production standards.
- Handled advanced on-site troubleshooting involving system boot failures, memory and storage faults, power instability, thermal issues, and device integration challenges, significantly reducing downtime.
- Supported server and desktop refresh initiatives at customer locations, coordinated component replacements, and managed warranty/RMA processes with vendors.
- Worked closely with system administrators and network teams during field deployments, infrastructure upgrades, and data-center-related activities.
- Managed hardware lifecycle activities in the field, including asset verification, inventory coordination, and technical documentation in line with organizational standards.
- Provided timely on-site and remote field support to users, strengthening expertise in enterprise IT operations, hardware lifecycle management, and cross-team technical coordination.
Trainee (PC Assembly & IT Support)
UNIQUE Computer
06.2006 - 04.2010
- Built a strong technical foundation through field-based PC assembly and IT support for enterprise, small office, and home users.
- Performed on-site system assembly from individual components, BIOS/firmware configuration, Windows OS installation, and system readiness validation prior to handover.
- Delivered first-level field support by diagnosing and resolving hardware issues related to memory, storage, power, boot behavior, and peripheral connectivity.
- Assisted with installation and testing of printers, scanners, displays, and basic networking devices at customer premises.
- Provided on-site and basic remote support to end users, escalating complex issues to senior engineers as required.
- Maintained system records, asset details, and deployment documentation while following defined operational and quality procedures.
- Gained hands-on exposure to field troubleshooting, customer interaction, and practical IT operations, forming a solid base for progression into enterprise hardware and infrastructure roles.
Education
Advanced Certificate Program - Cybersecurity
IIT Roorkee
05-2023
Bachelor of Arts (B.A.) -
Himalayan Garhwal University
04-2021
Skills
Cloud & Infrastructure Security
Incident Response & Risk Management
Identity & Access Management (IAM)
Zero Trust Architecture & CIS Controls
Enterprise IT Operations
VMware & Virtualization
SIEM & Log Monitoring (Splunk, LogRhythm)
Next-Generation Firewalls
ITIL Service Management
Leadership
Stakeholder Engagement
Strategic Thinking
Certification
Microsoft Certified Professional (MCP), 7680244
Interests
I enjoy telling and listening to stories through TV shows and novels
Passionate about promoting growth and engagement in teams through creative and effective communication
Timeline
Vice President – Cloud Operations Security
CYGNUS INFORMATION SOLUTIONS PVT LTD.
10.2017 - Current
System & Network Administrator
Crescent Technologies.
04.2016 - 09.2017
Hardware Engineer
Thukral Trading Pvt. Ltd.
05.2010 - 03.2014
Trainee (PC Assembly & IT Support)
UNIQUE Computer
06.2006 - 04.2010
Advanced Certificate Program - Cybersecurity
IIT Roorkee
Bachelor of Arts (B.A.) -
Himalayan Garhwal University