Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Languages
Timeline
Generic
Parmeshwar Das

Parmeshwar Das

Pune

Summary

Encouraging manager and analytical problem-solver with 10+ years of experience in Investment Banking(Capital Markets) with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

SENIOR PRODUCT SUPPORT REPRESENTATIVE

FIS Global
10.2022 - Current
  • Provided product support for FIS TRM clients, resolving inquiries related to Pipe and Gas trading via JIRA, Team Support, and SNOW ticketing tool
  • Analyzed contracts and agreements to ensure services met client SLAs and expectations
  • Evaluated business processes and recommended innovative solutions for system enhancements
  • Guided clients through implementation and adoption of new system solutions, monitoring effectiveness through data analysis
  • Ensured customer retention, addressing their concerns and offering tailored solutions to meet their needs.
  • Reduced response time for support inquiries with effective case management and prioritization.
  • Facilitated training sessions for new team members, improving overall productivity within the department.
  • Streamlined support processes by creating comprehensive documentation of common issues and resolutions.
  • Maintained expert knowledge of product offerings through ongoing training opportunities and research initiatives.
  • Served as a liaison between customers and development teams to ensure timely implementation of bug fixes or feature enhancements.
  • Identified opportunities for upselling or cross-selling products based on customers'' needs, contributing to increased revenue generation.
  • Supported disaster recovery testing and provided software troubleshooting and debugging as needed
  • Managed incidents with 24/7 on-call support until resolution.
  • Managed and coordinated new releases and distribution of FIS products.

ASSOCIATE MANAGER

HCL State Street
08.2021 - 10.2021
  • Led a team of 35-40 Middle Office staff across Pune and Chennai, overseeing Initial and Variation Margin, CCP break investigation for Exchange Traded and Over The Counter Derivatives
  • Managed client relationships and resolved transaction issues as per the SLA
  • Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
  • Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
  • Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
  • Ensured adherence to established operating risk, compliance controls and standard operating procedures
  • Organized, constructed and presented key performance indicators (KPI) and key risk indicators (KRI) to management and senior management as the overall team owner
  • Supervised onboarding of new funds/clients and facilitated team training and development initiatives
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

ASSISTANT PROFESSOR IN LAW AND FINANCE

MIT World Peace University
12.2019 - 07.2021
  • Developed and taught courses in corporate law and financial regulation
  • Designed and implemented innovative teaching strategies to engage students in complex legal and financial concepts
  • Built strong rapport with students through class discussions and academic advisement.
  • Mentored students and communicated internship and employment opportunities.
  • Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
  • As exam coordinator, managed exam logistics and scheduling for large-scale testing events at educational institution
  • Implemented technology solutions to streamline exam registration and reporting processes
  • Contributed to campus activities to promote positive university image.
  • Increased academic achievement by providing one-on-one mentoring and support to struggling students.
  • Applied innovative teaching methods to encourage student learning objectives.
  • Worked with Dean/Head of Department to assess and evaluate courses and programs in appropriate discipline.

ASSISTANT PROFESSOR LAW AND FINANCE

Guru Ghasidas Central University
07.2018 - 06.2019
  • Developed and taught courses in corporate law and financial regulation
  • Designed and implemented innovative teaching strategies to engage students in complex legal and financial concepts
  • Analyzed exam data to identify trends and recommend improvements to testing procedures
  • Evaluated student performance through comprehensive assessments, identifying areas of improvement and providing targeted feedback for growth.
  • Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
  • Mentored students and communicated internship and employment opportunities.
  • Contributed to campus activities to promote positive university image.

SENIOR FINANCIAL ANALYST

Bank of New York Mellon
07.2010 - 06.2017
  • To manage daily client needs for reconciling CDO/CLO deals, ensuring timely cash ow delivery and resolving discrepancies for all asset types (Loans, Bonds, ABS, Equities, CDS etc.)
  • Reviewed credit agreements, trade and other legal documentation to ensure compliance and identify restructuring opportunities
  • Collaborated with Client Services on aged cash breaks, manage escalations as necessary to ensure resolution
  • Updated credit ratings for securities and issuers according to Moody's, S&P, and Fitch standards
  • Managed loan documentation follow-ups and corporate actions during defaults or restructures
  • Acted as liaison between clients and internal partners, maintaining clear communication and managing client expectations
  • Oversaw team operations of 15 Operations Executives, conducting regular meetings and ensuring adherence to quality checks and daily processes
  • Participated in system upgrades through UAT testing and issue logging via JIRA
  • Coordinated monthly rosters and BAU activities, ensuring SOPs are updated and followed.

FINANCIAL ANALYST

EClerx Services
08.2008 - 09.2009
  • Managed and executed trade settlements for various financial products including CDOs, CLOs, and IRS.
  • Performed reconciliation of financial reports for accuracy and completeness.
  • Utilized MS Excel to organize and maintain large volumes of data.
  • Collaborated with team members to streamline reporting processes.
  • Managed reconciliation of various accounts to identify discrepancies.
  • Communicated findings to onshore clients in a clear and concise manner.

Education

Master of Laws - LAW

Bharati Vidyapeeth Deemed University
Pune, Maharashtra
12.2016

Bachelor of Laws - LAW

Bharati Vidyapeeth Deemed University
Pune, Maharashtra
07.2015

Bachelor in Commerce - COMMERCE

Delhi University
New Delhi, India
07.2007

Skills

  • 10 years of experience into Investment Banking/Capital Markets
  • OTC and Exchange Traded Derivatives and Cash/Trade Reconciliation)
  • Excellent customer and client relationship building skills
  • Multitasking Abilities, Calm and Professional Under Pressure, Decision-Making and Self Motivation
  • Excellent inter personal and presentation skills
  • Good problems solving and troubleshooting ability
  • Capability of taking initiatives and leadership qualities
  • Ability to operate under high volume and demanding expectations
  • Being a part of back office and middle office management team
  • KPI, KRI, MIS, Business Continuity, Regulations, Efficiencies in Business operation,
  • On-boarding new process, FTE management etc are managed independently
  • Leadership quality and ability to develop and motivate team
  • Manage multiple project and act as Business Specialists to success of the Project
  • Proven track record of creating and implementing comprehensive
  • Training strategies that drive employee engagement and

Improve organizational effectiveness

  • Knowledge of Fixed-Income Securities markets, Money market, Derivatives and Capital Market
  • Good knowledge of Microsoft Office products(Excel, Word Powerpoint)
  • Wall Street Office(WSO), CDO Suite, Solvos, Global Cash Management(GCM)
  • Experience in JIRA, SNOW, Confluence, Team Support ticketing tool
  • Basic understanding on SQL, MS Power BI, UAT testing etc
  • Trade clearing and Settlement
  • SWIFT, Bloomberg, Euroclear, ICE, CME, EUREX etc
  • Knowledge on AML/KYC, ISDA
  • Experience in reviewing Credit Agreements, Pricing Letters and other legal documents

Websites

Accomplishments

    • Trained a new team in Chennai as part of the migration process.

    • Honored with the Superstar Award for successfully migrating the Bond process from the United States to Pune, India.

    • Received multiple commendations from onshore and offshore clients for accurately onboarding new clients with swift delivery.

    • Recognized for receiving the most client appreciations in 2016.

    • Awarded Star Faculty of the Month in June 2021 for achieving 100% report compliance.

    • Recognized for achieving the highest number of admissions for the School of Law in 2021.

References

REFERENCES Dwarkadhish Deshpande - FIS Global - 88790-40845 Varsha Kadam - HCL State Street - 86898-62949

Languages

English
Hindi

Timeline

SENIOR PRODUCT SUPPORT REPRESENTATIVE

FIS Global
10.2022 - Current

ASSOCIATE MANAGER

HCL State Street
08.2021 - 10.2021

ASSISTANT PROFESSOR IN LAW AND FINANCE

MIT World Peace University
12.2019 - 07.2021

ASSISTANT PROFESSOR LAW AND FINANCE

Guru Ghasidas Central University
07.2018 - 06.2019

SENIOR FINANCIAL ANALYST

Bank of New York Mellon
07.2010 - 06.2017

FINANCIAL ANALYST

EClerx Services
08.2008 - 09.2009

Master of Laws - LAW

Bharati Vidyapeeth Deemed University

Bachelor of Laws - LAW

Bharati Vidyapeeth Deemed University

Bachelor in Commerce - COMMERCE

Delhi University

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Parmeshwar Das