Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet organizational goals. Strong Expertise in Project management's concept, project Life Cycle from Project Initiation till Project Closure.
British Telecom – BT Global Business Services Private Limited
01.2013 - Current
End to End Managing Project delivery of product like SDWAN, MPLS, Broadband
And catering implementation on site as per the solution and timeframe agreed with an end customer
Charing the weekly calls and sessions with customer and internal stakeholders to make sure that all efforts have been put in the right direction which align with the project & organization's strategic goals
Identifies and tracks key project milestones & appropriately assesses the project risks, constraints, dependencies
Identifies mitigation plans and escalation as required
Monitor and communicates the progress of project delivery and ensures timely and effective communication of project status, schedule, and assessment of risks/issues
Manages the relationship with senior management & cross functional teams throughout the project life cycle
Handling escalations in timely manner and seeking intervention of relevant stakeholders to ensure smooth project progress
Took initiatives to improve the quality and efficiency of internal process and improvising as per the need of internal stakeholders.
Senior Insurance Associate
Met life (Global Operation Support Centre- GOSC)
12.2010 - 01.2013
I used to handle the DENTAL Care Claim; adjudication process of US based clients
It was an US Dental Care Process in which we used to receive electronic data with scanned images of Dental insurance claims from the US client
Involved in processing and checking of claims so as to satisfy and meet the standards and emerging needs of the client.
SME- Subject Matter Expert
FISERV INDIA PVT LTD
05.2007 - 09.2010
I had worked for the back-office operations of the Investment arm of the Fiserv, known as Investment Support Services-IRA A/Cs
I used to process the Business request from the abroad client, smooth processing depending upon the various conditions maintain the data, asset custody, transaction processing, which lead to disbursement of cash/asset directly to the plan owner.
Education
Bachelor of Commerce - Commerce
Guru Gobind Singh College of Commerce
04.2001 -
Skills
Planning/Coordinating - I am good with Project planning and coordinating with different teams to make sure that we always adhere to its constraints to meet the project objectives
Finance Specialist / Manager at BT (British Telecom) Global Business/E-serv India Pvt ltd.Finance Specialist / Manager at BT (British Telecom) Global Business/E-serv India Pvt ltd.