PARSHURAM Ade
Pune
Summary
Customer-Focused professional with successful 5.5 Years Career in Banking and Finance Sector. Multitasking Manager Well-known for Creating positive workplace culture and high-performing teams. Demonstrated Credit Cards and & Personal Loan Customer Handling Expertise including competitive offering .
Overview
10
10
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Collection Manager
Bajaj Finserv LTD
07.2024 - Current
- Managing PLCS - Personal Loan Portfolio Team Like 4-5 Filed Executive .
- Handling Pune Location .
- Making DCA Wise Allocation .
- Preparing MIS Reports & Achieving Given Target .
Collections Manager
BAJAJ FINSERV VENTURES LIMITED
05.2021 - 06.2024
- Managing Bajaj - RBL Credit Card Portfolio Team Size 3-4 Agencies and Handling Pune Area With Seven Billing Cycles Closing .
- Agency Handling and Review Tracker on Monthly Basis.
- Making Agencies Allocation .and Escalation Handling .
- Preparing MIS Reports
- Agency Management along with Empanelment.
- Setting up the Agency target and subsequently monitor the Productivity through daily DRR.
- Managing on forecasting on Allocation subjective location and planning new Agency and understand the location challenge and make them productive .
- Looking after the Vendor's quarterly audits performed by auditors and making sure all the required documents have been provided and maintained as per the COC.
- Promoted Asst Manager to Manager April 2021.
- Exceptional Performance Awarded Every Year .
Assistant Manager
Bajaj Finserv LTD
10.2019 - 04.2021
- Responsible for Following Bucket 1 Flows for Pune
- Agency Handling
- Joint Visit On dispute Case
- Team Handling along with Collection Executive
- Ensure to Achieve Day wise Target.
- Achieving Deliverable Target Bucket 1 Resolution 93%
- Managing Bajaj-RBL Credit Card Portfolio Team Size 2 Agencies
- Managing locations like PMC & PCMC, Area
- Handling Seven Billing Cycles and Closing
- Responsible for 700-1000 cases for Pune location
VMS SR executive - Retail Mini Store operations
Vodafone India Limited
11.2014 - 01.2019
- Retail store operations for sales Services & operational compliance
- Managing Store Operations & Profitability, by Mini Stores & channel Partners
- Managing business in all parameters & Revenue Generation with Mini Store Operations & channel partners profitability
- Business, Audit, Compliance audit management for all store
- Carrying out Sales & Service visit at Retail Accounts & increase sales area
- Team management & Development with Business parameters
- Preparing all the reports pertaining to mini store management for Retail segment
Education
Bachelor of Art (B.A) -
YCMU
01.2014 - 01.2018
Skills
- Additional IT Courses
Personal Information
- Date of Birth: 02/09/89
- Marital Status: married
Areasofexposure
Mini Store management & Sales and services., Ensure Business & Profitability management of stores., Managing Revenue generation & business profitability stores., Managing Team for Sales & Services, generating business from walk-ins, followed by delightful services by stores., End to End responsibility Activation, Services & Customer satisfaction at all stages of customer life cycle through the channel team., Managing multiple channels with business parameters to improve overall business & smooth line operations., Managing customer service operations for rendering and achieving quality services., Responsible for resolving customer complaints on performance bottlenecks., Providing value added customer services by all stores & Sales Services team., Monitoring the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service.
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Timeline
Collection Manager
Bajaj Finserv LTD
07.2024 - Current
Collections Manager
BAJAJ FINSERV VENTURES LIMITED
05.2021 - 06.2024
Assistant Manager
Bajaj Finserv LTD
10.2019 - 04.2021
VMS SR executive - Retail Mini Store operations
Vodafone India Limited
11.2014 - 01.2019
Bachelor of Art (B.A) -
YCMU
01.2014 - 01.2018
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