Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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PARSHURAM SAHOO

New Delhi

Summary

Senior Chief Manager with a robust 25-year background in portfolio management and leadership. Successfully increased asset revenue through strategic initiatives and strong customer retention strategies. Proficient in collection management and optimizing operational processes while developing high-performing teams. Dedicated to achieving superior results and advancing business objectives.

Overview

24
24
years of professional experience

Work History

Senior Chief Business Manager

Shriram Finance Ltd
Delhi
04.2020 - Current
  • Implementing a new business strategy to enhance asset growth and revenue generation for 10 branches in the localities of East Delhi, G.B. Nagar, and Ghaziabad District of UP.
  • Management of the portfolios of commercial and private vehicles, construction equipment, and working capital, as well as MSME products.
  • Ensuring high repayment rates for running, matured, and shortfall agreements across assigned locations.
  • Monitoring the issuance of cautionary notices for critical and NPA agreements, mentoring the legal proceedings as per company policy through the legal team.
  • Assessing customer issues to provide effective solutions, improving customer satisfaction, and increasing the customer retention ratio.
  • Instrumental in team management, it includes engagement, attrition, and performance assessment for the optimal retention of the team members.
  • Monitoring the profitability and productivity of branches, as well as team members, to meet financial performance standards.

Senior Collection Manager

Shriram Finance Ltd
Delhi
04.2014 - 03.2020
  • Portfolio Management–Managing the collection mechanism of entire bucket for the areas of East Delhi , Ghaziabad and Gautam Buddh Nagar District of U P on products of Farm and Construction Equipment, Commercial & Private Vehicle financed,Business Loan, Gold Loan and Business Accessories Loan. The portfolio consisting of 2700 agreements, managed through a tea of Managers, Asst Managers and Relationship Executives. Campaign for collection by creating Collection Days, encouraging for digital payment mode and roll out incentive plan for the same, taken appropriate and fact based decision at adverse condition.
  • Preparation of MIS and analysis of Data to strengthen collection and maintain best portfolio, devising strategy for settlement and restructure of agreements in time, minimising Bucket arrears and NPAs through cash collection / temporary cash flow (Child Loan).
  • Recovery Management–Ensuring to minimise credit loss by repossessing the vehicles of Bucket agreements with the help of legal team, liaison with local government Bodies and out sourced repossession agency and latter on maximise the loss recovery by selling the repossessed vehicles through auction at SAMIL and then initiation of shortfall recovery process through the help of internal retainer and panel of advocates.
  • Legal Management–Ensure timely intimation of instalments message dropped to borrowers, issuance of cautionary notices to high bucket and critical agreements. Monitoring all legal proceedings on Arbitration, Execution Petition, Section 9, 17,138 & 156 3. Attaining court mediations for settlement of Court Case Agreements.

Product Manager

Shriram Finance Ltd
Delhi
09.2008 - 03.2014
  • Implemented new business strategy across 18 branches in Delhi and Haryana, aligning sales targets with business plans.
  • Increased funding for new and used small commercial vehicles from 300 to 750 monthly.
  • Expanded business into new markets including Saharanpur, Ambala, and Bhiwadi.
  • Successfully appointed and managed new dealers, including SJS Motors, Bahadur Motors, and Sanghi Motors.

Team Leader – Mortgages

Axis Sales Ltd (Axis Bank)
Delhi
08.2003 - 09.2008
  • Created a portfolio valued at Rs. 150 Crores.
  • Directed cross sales and direct sales teams for mortgage products.
  • Established strategic alliances with corporate, MNCs, PSUs, government entities, and development authorities.

Home Loan Counselor

ICICI HFC
NOIDA
04.2001 - 08.2003
  • Created portfolio of Rs 30 Crores in mortgage products, including home loans and refinancing options.
  • Managed legal matters and prepared essential documents during pre-disbursement stages.
  • Coordinated closely with a panel of lawyers and valuers for client transactions.
  • Expanded business through strong relationship-building with builders, dealers, and societies.

Education

MBA - HR & Marketing

Sikkim Manipal University
Gangtok, Sikkim, India
01.2011

Bachelor of Arts -

Utkal University
Bhubaneswar, Odisha, India
01.1995

Skills

  • Portfolio management
  • Team leadership skills
  • Customer support and relations
  • Risk assessment and operations
  • Sales and business growth
  • Strategic business planning
  • Mortgage lending knowledge
  • Collection management expertise

Accomplishments

  • Supervised 120 Staff Members of Multiple Units & Locations at my organization Shriram Finance Ltd.
  • Certificate of participation in SME business training at Manipal Acadamy of BFSI in Bangalore.
  • Achievement of the Best Collection and Portfolio Management Efficiency Award for the North Zone at my previous role in Shriram Finance Ltd
  • Best Team Leader Award from MetLife for selling Insurance Product ( 3rd party Product of AXIS Bank Ltd )
  • Best Team Leader Award for North India for selling Mortgage Product of Axis Bank Ltd.
  • Awarded for highest number of home loan files sourcing of North in Axis Bank.
  • Champion Award from Bajaj Allianz G.I.C. Ltd for selling highest number of Home Shields.
  • Effective leadership training by Aptech Computers promoted by Axis Bank for effective leaders.

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Senior Chief Business Manager

Shriram Finance Ltd
04.2020 - Current

Senior Collection Manager

Shriram Finance Ltd
04.2014 - 03.2020

Product Manager

Shriram Finance Ltd
09.2008 - 03.2014

Team Leader – Mortgages

Axis Sales Ltd (Axis Bank)
08.2003 - 09.2008

Home Loan Counselor

ICICI HFC
04.2001 - 08.2003

MBA - HR & Marketing

Sikkim Manipal University

Bachelor of Arts -

Utkal University

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