Summary
Overview
Work History
Education
Skills
PREFERED LANGUAGE
Timeline
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PARTH B. DHANDHUKIYA

Ahmedabad

Summary

To be a part of reputed organization, this provides growth along with challenges, so that my skills are effectively utilized to improve operation and contribution in organization.

Overview

11
11
years of professional experience

Work History

Industrial Trainee

JAI METAL TECH
01.2015 - 04.2015
  • 3 month working in JAI METAL TECH Surat as trainee

Industrial Trainee

ELECTROTHERM PVT. LTD.
10.2017 - 10.2017
  • 15 days training in ELECTROTHERM PVT LTD as trainee
  • Kutch

Production Engineer

NAMI STEEL PVT. LTD.
11.2018 - 09.2020
  • Provided technical support to troubleshoot equipment issues, minimizing downtime and maintaining production targets.
  • Improved production efficiency by developing and implementing new manufacturing processes.
  • Increased production volume, optimizing equipment layouts for maximum efficiency.
  • Completed and submitted monthly and yearly reports to support executive decision making.

Customer Service Representative

TELEPERFORMANCE GLOBAL SERVICES PRIVATE LIMITED
07.2021 - 09.2022
  • Managed and represent AXIS BANK as personal loan digital officer. Along with expertise in life insurance (MAX LIFE INSURANCE) (BAJAJ LIFE), and general insurance (TATA AIG )(ADITYA BIRLA GENERAL INSURANCE)
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Relationship Manager

HDFC Bank Limited
11.2023 - 11.2025
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Expertise in banking product like life insurance (HDFC LIFE)(TATA AIA)(ADITYA BIRLA LIFE)(BAJAJ LIFE), Along with other all insurance products.

Education

Bachelor of Metallurgy Eng. -

INDUS UNIVERSITY
Ahmedabad, India
11-2019

Diploma -

Shri N.M. Gopnani Poly. Institute
01-2016

SSC -

GSEB – K.R Doshi Higher Secondary School
03-2012

Skills

  • Strategic upselling techniques
  • Portfolio analysis and guidance
  • Budget management
  • Retirement savings optimization
  • Committed to continuous learning
  • Collaborative teamwork
  • Customer interaction
  • Strategic issue resolution
  • Strong interpersonal relationship skills
  • Client relationship building

PREFERED LANGUAGE

Gujarati, Hindi and English

Timeline

Relationship Manager

HDFC Bank Limited
11.2023 - 11.2025

Customer Service Representative

TELEPERFORMANCE GLOBAL SERVICES PRIVATE LIMITED
07.2021 - 09.2022

Production Engineer

NAMI STEEL PVT. LTD.
11.2018 - 09.2020

Industrial Trainee

ELECTROTHERM PVT. LTD.
10.2017 - 10.2017

Industrial Trainee

JAI METAL TECH
01.2015 - 04.2015

Bachelor of Metallurgy Eng. -

INDUS UNIVERSITY

Diploma -

Shri N.M. Gopnani Poly. Institute

SSC -

GSEB – K.R Doshi Higher Secondary School

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