PARTH DWIVEDI

Experienced Market Research Operations Leader with 9+ years in managing online research projects, specializing in consumer insights, surveys, and data collection. Skilled in leading cross-functional teams, optimizing workflows, and ensuring timely, high-quality delivery. Currently Team Lead at Prodege, managing global clients like Meta and Spotify.Skilled in using advanced survey and sample collection tools like Decipher, Fulcrum, Conversation AI (pollfish) and CINT and other DIY tools to efficiently manage fieldwork

• KPI Monitoring & Operational Efficiency
• Managed end-to-end execution of online quantitative and qualitative research studies, ensuring high-quality data collection and client satisfaction.
• Ensured compliance with client guidelines, data privacy policies (e.g., GDPR), and ethical standards in global online research.
• Supported bid management and feasibility assessment for new projects, including cost estimation and resource planning
• Directed and supported a globally distributed team of project managers in delivering online research studies across multiple time zones.
• Oversaw end-to-end project execution, ensuring on-time delivery, budget compliance.
• Served as the escalation point for high-complexity or priority projects, ensuring rapid issue resolution and minimal client impact.
• Collaborated cross-functionally with internal departments including Sales, Programming, Data Processing, and Operations for seamless project delivery.
• Monitored key performance indicators (KPIs) such as timelines, quality benchmarks, and rejection rates to identify and drive areas for improvement.
• Creating growth plan for win-back Clients
• Developed strategies to optimize panel sample utilization, improving cost-efficiency and revenue margins across projects.