Parth Joshi

Developed a robust platform to track product movement across the entire supply chain—from production to end customer. The platform ensures transparency and traceability across manufacturers, vendors, and clients.

Key Contributions:

• Developed and integrated REST APIs adhering to industry standards and best practices.
• Designed reusable UI components and handled form validations, dynamic dropdowns, and real-time updates.
• Managed JWT-based authentication and secure session handling.
• Implemented CI/CD pipelines, handled version control, and deployed across environments.
• Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
• Identified potential risks to develop mitigation plans and minimize impact on project timelines.
• Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
• Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
• Performed code reviews and mentored junior team members.
• Mentored junior associates, fostering professional growth and helping them reach their full potential.
• Created dashboards for real-time data insights.

The live platform required continuous support due to high usage by many onboarded users. Worked closely with the client to address real-time issues, performance enhancements, and functionality adjustments.

Key Contributions:

• Handled client requests, production issues, and bug fixes in real-time.
• Used stored procedures in MySQL for complex data operations.
• Provided support ticket resolution, version updates, and deployment fixes.
• Ensured smooth operation of the live environment and maintained uptime.
• Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
• Completed daily logs for management review.
• Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.

Designed and developed a platform that allows clients to raise and track tickets while internal teams can manage, assign, and resolve them. Envisioned to be a reusable product for other organizations in need of ticket systems.

Key Contributions:

• Led requirement gathering sessions before development kickoff.
• Built both frontend (React) and backend (Node + PostgreSQL) modules.
• Created RESTful APIs for raising, updating, and closing tickets.
• Ensured scalability to pitch the system as a future product to other clients.
• Analyzed customer data to identify trends and anticipate customer needs.
• Drafted common document templates to reduce time spent creating documents from scratch.