Ambitious Business Developer With A Customer-focused Approach And Strong Desire To Learn All Aspects Of The Industry. Talented Leader, Communicator And Conflict Manager With Good Multitasking And Organizational Skills. Results-oriented And Optimistic Person Driven To Consistently Exceed Objectives In Sales, Service And Operations. History Of Providing High-quality Support To Customers And Staff Alike. Focused On Continuous Professional Development And Process Improvements.
Kurukshetra,HR
Overview
3
3
Certifications
7
7
years of post-secondary education
2
2
years of professional experience
Work History
Senior Executive
Godrej Properties
Mumbai, Maharashtra
01.2020 - Current
Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads to close
Improved sales processes to streamline customer acquisition and onboarding strategies.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Closing Assistant Intern
Kalpataru LTD
Mumbai, Maharashtra
04.2019 - 08.2019
Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
Analyzed market trends to determine competitive market price.
Worked as the head intern, supervised and delegated tasks to interns in my team.
Built and maintained relationships with brokers to boost return business.
Supported the marketing team in daily administrative tasks.
Managed and updated the company database and customer relationship management systems (CRM).
Education
PGDM - Marketing
ITM Business School
Kharghar, Navi Mumbai
06.2018 - 04.2020
B.com -
Kurukshetra University
Kurukshetra, Haryana
06.2015 - 05.2018
Intermediate -
Aggarsain Public School
Kurukshetra
05.2014 - 04.2015
Secondary Education -
Delhi Public School
Karnal,Haryana
04.2012 - 03.2013
Skills
Business Development
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Certification
Business Strategy- University of Illinois
Accomplishments
Received Certificate of recognition for 'Best Performance in closing during Panvel and Thane launch at Godrej Properties
Received an award for best intern at Kalpataru.
Secured 1st position in 'Opera-e-Technico' at Maverick 8.0 organized at Institute for Technology and Management business school.
Prepared a Research project report on ' Comparison of consumer behavior towards "Parle" and "Britannia".
NGO Internship
Worked for Saksham Foundation which is working for child rights.
Visited several schools for educating children on the same topic. Also met parents of the children and made them aware about several points.
Raised funds from different sources for organizing rally on child rights in Navi Mumbai.
Volunteer
Coordinator at inaugural function of 2019-21 batch of ITM Business school.
Volunteer at various events and fests at ITM Business school.
Participated in the workshop organized by the Marketing department on 'Website Design in e-commerce'.
Carried out presentations on behalf of my batch in Maverick 8.0 at Institute for Technology and Management.
Coordinated cultural programs at University of Kurukshetra