Summary
Overview
Work History
Education
Skills
Certification
Awards
Hobbies and Interests
Languages
Personal Information
Disclaimer
Timeline
Generic

Parth Mamtora

Bangalore

Summary

Dynamic Chief Manager with extensive experience at Credit Saison India, excelling in Operational Risk Management and control testing. Proven ability to enhance compliance frameworks and foster stakeholder collaboration. Adept at developing Key Risk Indicators and implementing vendor risk management strategies, driving a culture of risk awareness across organizations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Chief Manager

Credit Saison India
Bangalore
10.2023 - Current
  • Spearheaded the development and implementation of key Operational Risk Management (ORM) frameworks from the ground up, including Key Risk Indicators (KRIs), Risk and Control Self-Assessments (RCSA), and Loss Event Management processes.
  • Led control testing initiatives to assess the Design and Operating Effectiveness of key controls, ensuring compliance with regulatory and internal risk management standards.
  • Designed and rolled out enterprise-wide ORM policies and training programs for RCSA, control testing, and risk heat maps, enabling standardized risk assessments and strengthening internal control environments.
  • Developed comprehensive Risk and Control Matrices (RCMs) for all major functions through process walkthroughs and SOP reviews, forming the basis for risk ratings and organization-level heat maps.
  • Collaborated with the global team (in Japan), to analyse the RCSA results of the Indian entity.
  • Collaborated directly with CXOs, department heads, and functional leaders across HR, IT, Operations, and Risk Analytics to embed a risk-aware culture and drive ORM awareness across the organization.
  • Supported end-to-end Vendor Risk Management activities including third-party onboarding, materiality assessments, agreement renewals, data privacy compliance, and First Loss Default Guarantee (FLDG) evaluations.
  • Actively participated in Product Approval Committee (PAC) reviews for all new product launches, providing risk insights and ensuring alignment with ORM frameworks.

Sr Control Management Specialist

Wells Fargo
Hyderabad
09.2022 - 09.2023
  • Worked as a Business Control Manager in the 1st LOD for COO (Chief Operating Officer). I used to provide risk consulting & oversight support for EMEA region for the core team based out of London.
  • To contribute to all the standard risk management activities across international regions as and when required with an initial focus on Issue Management & RCSA exercise.
  • Issue Management- To own the complete issue life cycle & help the businesses as a SME in timely closure of Pre-vet forms, corrective actions, ISMs (Issue Summary Memo), submission of evidence etc.
  • Sharing a weekly report of open issues with the Chief Operating Officer related to International & EMEA regions.
  • Support in testing and evaluating control’s operating effectiveness (OET) & control design effectiveness (DET) of the new controls that are implemented or suggested.
  • Help the senior accountable executives in maintaining their yearly target of SII (Self-Identified Issues). To ensure that SIIs have higher weightage out of the total Issues identified for the year.
  • Control documentation & Gap Remediation- Amending & capturing the controls according to the FRASA standards, so that there is no control documentation gap identified while RCSA is conducted.
  • Connect & discuss with the respective Control owners and process owners to go analyse their end-to-end process. Ensure that all the controls are documented in the master data tool.
  • Submitting the Control Change request via the respective business administrator’s portal (SHRP), after collating the necessary approvals.
  • RECap (Risk Events Capturing)- Review the RECap forms submitted by EMEA regional teams & challenge them if the RCA or PM (Preventive Measure) is not as per the required standards.
  • Escalate the events that have breached the defined thresholds and ensure that regulatory breaches are reported to the regulators by compliance team.

General Manager

Poonawalla Housing Finance
Pune
04.2022 - 08.2022
  • Reporting to CRO (Chief Risk Officer)
  • Adapt & implement Risk and Control Self-Assessment (RCSA) exercise for core business & functions of the organisation. Ensure that control is reviewed and analysed by the ORM team regularly.
  • Implemented framework for carrying out Vendor Risk Management (VRM) as per the regulatory guidelines of RBI. Identified key metrices on which the outsourcing vendors were assessed and monitored. Example- BCP testing, Agreement renewals, financial stability etc.
  • Developed awareness plans to create a well-versed risk-oriented culture.
  • Monitor breaches (if any) for Key Risk Indicators (KRIs) on a quarterly basis.

Cluster Manager

Bajaj Finserv
02.2018 - 03.2022
  • Reporting to National Head (ORM)
  • Managed Operational Risk Management (ORM) & Sales Compliance activities for B2C business (Retail Assets) to ensure consistent and comprehensive deployment of the Operational Risk Management Framework.
  • Act as a SPOC for control related discussions with the business heads & other functions for the processes of B2C business. Managed a team of 5 members who supported me for sales compliance and ORM related activities.
  • Check and challenge risk identification, assessment and risk mitigation framework via RCSA exercise throughout the year.
  • Independent testing of controls to ensure their effectiveness - implementation check, negative testing, verification, re-performance of controls, etc.
  • Creating KRIs (Key Risk Indicators) to monitor the new Preventive Action or process changes implemented. These KRIs are monitored further through a GRC tool (Metric stream).
  • Maintaining OR loss events database & categorization of these events based on BASEL’s risk event categorization. Analyse/Investigate the Root Because that lead to such loss/risk events, identification of Corrective action to be taken & also ensuring that a Preventive action is in place so that the event does not occur again in future.
  • Preparing & presenting the supporting deck monthly to Sr Management team & take their feedback/suggestion on the findings.
  • Constantly enhanced the sales governance framework at regular intervals so that there are null or lesser regulatory breaches based on internal factors.

Deputy Manager

HDFC Bank Ltd
02.2016 - 02.2018
  • Reporting to VP (Credit Underwriting)
  • Providing insights for creating risk policies for credit card product. Carrying out analysis of various existing customers, to create new credit policies, or to modify the existing policies to increase penetration.
  • Proper analysis of the customer’s income & creditability is done before taking a decision for the applicant, who has applied for Credit Card.
  • In depth CIBIL & KYC checks were to be done while making the decision. Analysing the complete customer profile was important i.e. nature of work, residential status, designation etc.
  • We also check for any forgery or any fake documents or any fake identities are created by the applicant or not.
  • Maintaining delinquency for the approved cards at or below 2% is our responsibility.

Senior Associate

SunGard Solutions Pvt Ltd
05.2014 - 02.2016
  • Reporting to Director (WRA)
  • Processing contributions & loan payments received for a participant by plan to various selected funds under the 401k scheme.
  • The trades are settled on the same day according to the transactions coded in the system.
  • Proper checking and analysing of the transactions on Retirement domain and posting them.

Education

PGDM - Finance

Sri Balaji Society (BIIB)
01.2014

B.COM -

SEMCOM(SPU)
01.2012

12th -

C.B.S.E
01.2009

10th -

C.B.S.E
01.2007

Skills

  • Operational risk management
  • Risk & Control Self Assessment
  • Control Testing
  • Process audit
  • Key Risk Indicators(KRIs)
  • Loss/Risk Event Management
  • Regulatory compliance
  • Stakeholder collaboration

Certification

ISO 27001:2013 Lead Auditor/Implementor, 07/01/22

Awards

  • Received 'Amazing Collaborator' award at Credit Saison India
  • Received 'employee of the month' award at SunGard
  • Identified major legal/regulatory observations while working on Fair practices code project at Bajaj Finserv

Hobbies and Interests

  • Playing football & Cricket
  • Event management

Languages

Gujarati
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Personal Information

  • Date of Birth: 08/10/91
  • Marital Status: Married

Disclaimer

I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief.

Timeline

Chief Manager

Credit Saison India
10.2023 - Current

Sr Control Management Specialist

Wells Fargo
09.2022 - 09.2023

General Manager

Poonawalla Housing Finance
04.2022 - 08.2022

Cluster Manager

Bajaj Finserv
02.2018 - 03.2022

Deputy Manager

HDFC Bank Ltd
02.2016 - 02.2018

Senior Associate

SunGard Solutions Pvt Ltd
05.2014 - 02.2016

PGDM - Finance

Sri Balaji Society (BIIB)

B.COM -

SEMCOM(SPU)

12th -

C.B.S.E

10th -

C.B.S.E

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Parth Mamtora