Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Computer Efficiency
Disclaimer
Timeline
Hi, I’m

Parth Mittal

Senior Fraud Control Analyst
New Delhi
Parth Mittal

Summary

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

2
Certifications
2
Languages

Work History

Maidens Hotel, Oberoi Group

Internship

Job overview

  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Established a strong reputation for exceptional customer service, leading to repeat bookings and referrals.
  • Created a welcoming atmosphere for guests by overseeing interior design projects that highlighted the unique character of the hotel property.
  • Enhanced guest satisfaction through the development of personalized services and attention to detail.

Om Innovation Call Services Pvt. Ltd.

Sales Executive

Job overview

  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

SBI CARDS

FRAUD ANALYST

Job overview

  • Evaluated the effectiveness of current fraud prevention measures, recommending enhancements as necessary based on findings from thorough risk assessments.
  • Streamlined communication channels between internal departments, enabling swift action to be taken in response to potential fraud risks.
  • Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
  • Played an instrumental role in the development of company-wide awareness campaigns aimed at educating employees about the importance of vigilance in detecting potential instances of fraud.
  • Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.

EXL Service

Senior Fraud Analyst

Job overview

  • Provided expert guidance on emerging fraud trends, ensuring proactive response to new threats and risks.
  • Developed and maintained strong working relationships with law enforcement agencies for collaborative fraud investigations.
  • Served as an internal consultant on fraud-related matters, providing insights and recommendations to various departments as needed.
  • Conducted comprehensive fraud risk assessments, identifying potential vulnerabilities and recommending appropriate mitigation measures.
  • Enhanced fraud detection capabilities through continuous improvement of risk models and decision systems.
  • Facilitated information sharing among internal stakeholders by creating centralized repositories for key metrics, trends, and insights related to fraudulent activities.
  • Collaborated with internal and external stakeholders to create and maintain fraud prevention strategies.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Education

IGNOU

Bachelor of Science in Hospitality & Hotel Administration (B.Sc. HHA)

PLC SUPVA University, Rohtak

Diploma in Fine Arts

C.B.S.E Board

12th

C.B.S.E Board

10th

Skills

Confident

Certification

AML (ANTI MONEY LAUNDERING) Certification from Indian Institute Of Banking and Finance

Personal Information

  • Father's Name: Anil Kumar Mittal
  • Date of Birth: 08/05/99
  • Gender: Male
  • Nationality: Indian

Computer Efficiency

MS OFFICE including Excel, Word and PowerPoint, HTML.

Disclaimer

I solemnly declare that all the above information is correct to the best of my knowledge and belief.

Timeline

Internship

Maidens Hotel, Oberoi Group

Sales Executive

Om Innovation Call Services Pvt. Ltd.

FRAUD ANALYST

SBI CARDS

Senior Fraud Analyst

EXL Service

IGNOU

Bachelor of Science in Hospitality & Hotel Administration (B.Sc. HHA)
04.2022

PLC SUPVA University, Rohtak

Diploma in Fine Arts
04.2019

C.B.S.E Board

12th
04.2018

C.B.S.E Board

10th
04.2016
Parth MittalSenior Fraud Control Analyst