Parth Oza
Vadodara
Summary
- Seasoned Specialist offering 4.5 years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of QA terms, tools and methodologies. Committed to improving overall business processes.
- Versatile Background Specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with 4-year career in MSP Industry. Known for excellent attention to detail and great work ethic.
- Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Specialist, Program Support Operations
Magnit Global India Private Limited
Vadodara
06.2023 - Current
- Timesheet entry for workers on behalf of client's & agencies on weekly basis and Overtime adjustments if any
- Create a new user for clients & agencies as and when required
- Created Business Unit & Job roles with pay rates linking to ensure the worker is getting paid as per their shift.
- Assisting Client Service Representative in their daily & weekly tasks for their designated client.
Onboarding Compliance Analyst, RightSourcing
Magnit Global India Private Limited
Vadodara
04.2023 - 05.2023
- Created Onboarding Templates to ensure smooth Background screening of Healthcare Individuals.
- Cross-checked Healthcare certificate documents across portal to confirm authenticity.
- Upload documents in templates line items.
- Projects: Contacted Agencies for their worker's ID for compliance on periodic basis.
Employee Screening Specialist, ESS
Magnit Global India Private Limited
Vadodara
10.2019 - 03.2023
- Reviewed and evaluated background check results to determine the accuracy and completeness of data.
- Analyzed, verified and validated criminal records, credit histories and other background information for potential candidates.
- Identified discrepancies in applicant backgrounds which required further investigation or review.
- Maintained confidentiality of all personal information obtained during the screening process.
- Researched state laws regarding hiring practices to ensure compliance with applicable regulations.
- Performed periodic audits of existing employee files to ensure continued compliance with company policies and procedures.
- Ensured timely completion of each assigned background screening project according to established deadlines.
- Investigated any issues or complaints raised by applicants regarding inaccuracies in their submitted information.
- Reviewed potential red flags identified during screenings and took appropriate action as necessary.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Contacted references by phone and in person to validate information.
Web Developer
Effort Infotech
Vadodara
06.2017 - 08.2019
- Developed web applications using HTML, CSS, JavaScript and RDBMS.
- Tested cross-browser compatibility for websites and applications in Chrome, Firefox, Safari, Opera and Internet Explorer.
- Designed database schemas to store user data securely in MS Access and MySQL.
- Created custom WordPress themes from scratch.
- Analyzed user feedbacks and implemented changes accordingly.
- Researched emerging technologies and frameworks relevant to web development industry.
Education
Bachelor of Computer Applications - IT
SEMCOM
Vidyanagar, Anand, Gujarat05.2017
HSC - Commerce
Nirmala College of Commerce & Economics
Mumbai02.2014
SSC -
St. Joseph's High School
Mumbai03.2012
Skills
- Proficient in MS Word, Excel, PowerPoint, Power BI
- C, C, Java, VBNet, MS Frontpage, MySQL, MS Access
- Quality Assessment
- Experience in Leadership
- Process Improvement & giving suggestions
Affiliations
Activities: Cricket, Cooking, Traveling, Photography, Reading, Music.
Certification
- Beginner to Advanced in MS Word
- Beginner to Advanced in MS Excel
Languages
English
First Language
Gujarati
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Marathi
Elementary (A2)
A2
Timeline
Specialist, Program Support Operations
Magnit Global India Private Limited
06.2023 - Current
Onboarding Compliance Analyst, RightSourcing
Magnit Global India Private Limited
04.2023 - 05.2023
Employee Screening Specialist, ESS
Magnit Global India Private Limited
10.2019 - 03.2023
Web Developer
Effort Infotech
06.2017 - 08.2019
Bachelor of Computer Applications - IT
SEMCOM
HSC - Commerce
Nirmala College of Commerce & Economics
SSC -
St. Joseph's High School
- Beginner to Advanced in MS Word
- Beginner to Advanced in MS Excel
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