Parth Panchal
Ahmedabad
Summary
Experienced IT Administrator with 10+ years of expertise in managing and optimizing IT infrastructure across diverse industries. Proficient in deploying, configuring, and maintaining enterprise-level systems, including Windows, Linux, Mac, and cloud platforms. Skilled in virtualization (VMware, Hyper-V), network security, and disaster recovery solutions. Proven track record in delivering technical support, managing multi-site IT environments, and ensuring high system availability. Adept at collaborating with cross-functional teams in fast-paced global environments. Committed to driving innovation and efficiency in IT operations while adhering to international standards and best practices.
IT professional with proven track record in managing and maintaining robust IT systems. Known for ensuring seamless operations and enhancing network security. Strong emphasis on teamwork and adaptability, contributing to reliable and efficient IT environments. Skilled in system administration, network management, and problem-solving.
Professional with broad experience in IT systems management, network administration, and cybersecurity. Known for reliability and adaptability in meeting evolving technical needs. Strong focus on team collaboration, ensuring seamless operations and achieving tangible results. Skilled in troubleshooting, system upgrades, and user support while maintaining high standards of performance.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Senior IT Administrator
Think Space Co-Working PVT LTD
02.2025 - Current
- Planned, designed, and implemented enterprise-grade IT infrastructure for a new office from the ground up, including structured cabling, network architecture, Windows/Linux server deployment, virtualization, cybersecurity hardening, and disaster recovery planning — fully compliant with ISO 27001 and global best practices.
- Administered and optimized Windows and Linux server environments for over 500 users, achieving 99.9% uptime through proactive monitoring, patch management, and resource optimization.
- Configured and maintained advanced network security systems including firewalls, VPNs, and intrusion detection/prevention systems (IDS/IPS) to protect against internal and external threats.
- Deployed and managed virtualization platforms (VMware, Hyper-V), optimizing server performance, increasing scalability, and reducing hardware costs by 20%.
- Led and mentored an IT support team, troubleshooting complex technical issues across multi-site environments, reducing incident resolution times, and improving service quality.
- Designed and executed robust disaster recovery and business continuity plans, including backup automation, failover systems, and recovery drills to safeguard mission-critical operations.
- Collaborated with global teams to coordinate software rollouts, apply security updates, and ensure compliance with international data protection regulations such as GDPR.
- Managed multimillion-rupee IT budgets, vendor negotiations, and procurement of new technologies to support business growth.
- Trained cross-functional teams on cybersecurity awareness, reducing potential breach incidents through proactive education and simulated phishing campaigns.
IT Administrator
TechnoMine BPO PVT LTD
05.2024 - 10.2024
- Manage and maintain the company’s IT infrastructure, including servers, network devices, and end-user systems across multiple locations.
- Administer Windows and Linux servers, ensuring 99.9% uptime and secure access for over 500 users.
- Configure and monitor firewalls, VPNs, and intrusion detection systems to safeguard the network from cyber threats.
- Spearhead the deployment of virtualization technologies (VMware, Hyper-V) to optimize server performance and reduce hardware costs by 20%.
- Lead IT, support team, in troubleshooting complex issues, providing timely and effective solutions to minimize system downtime.
- Implement disaster recovery solutions, including data backup protocols and failover strategies, ensuring business continuity.
- Collaborate with international teams to roll out global software updates and ensure compliance with data protection regulations.
- Managed IT budgets, vendor relationships, and procurement of new technologies to support business growth.
- Trained employees on cybersecurity best practices, reducing security breaches.
IT System Administrator
Lendingkart PVT LTD
10.2015 - 04.2024
- Manage and maintain enterprise-level systems, ensuring high availability of Windows, Linux Mac, and cloud-based servers for over 1000+ users in Pan India.
- Install, configure, and upgrade hardware, software, and operating systems, optimizing system performance and reducing downtime by 30%.
- Administer Active Directory, DNS, DHCP, and Group Policy, managing user permissions and system security across the organization.
- Implemented and managed virtualization technologies (VMware, Hyper-V), consolidating physical servers and reducing operational costs by 25%.
- Ensure compliance with industry standards through regular system audits, vulnerability assessments, and patch management.
- Maintain data backups and disaster recovery systems, significantly reducing recovery time during system outages or failures.
- Lead network security initiatives, including firewall configuration, VPN deployment, and endpoint protection, reducing security incidents by 40%.
- Provided 24/7 technical support and troubleshooting for hardware, software, and network issues, improving resolution times by 20%.
- Collaborate with international IT teams to roll out global software updates and ensure system compatibility across multiple regions.
Senior IT Executive
Volvo Auto India Pvt Ltd
01.2014 - 09.2015
- Assisted in managing day-to-day IT operations, including troubleshooting technical issues, configuring hardware, and maintaining network infrastructure for a mid-sized company.
- Supported senior IT staff in deploying and maintaining servers, desktops, and other essential systems, ensuring smooth operation and minimal downtime.
- Collaborated with cross-functional teams to support the installation and configuration of software and hardware, contributing to the seamless integration of new technologies.
- Monitored system performance and implemented basic maintenance procedures to ensure optimal operation and system reliability.
- Participated in the execution of cybersecurity protocols, such as installing antivirus software, managing firewalls, and monitoring network traffic for potential vulnerabilities.
- Assisted in the migration of data from legacy systems to modern platforms, gaining experience in data backup and recovery processes.
- Coordinated with vendors for procurement and troubleshooting hardware and software issues, ensuring timely resolutions and cost-effective solutions.
- Provided technical support to employees across various departments, improving the overall efficiency and satisfaction of internal users.
- Contributed to documentation and updating of IT policies and procedures, ensuring compliance with industry best practices.
Senior IT Engineer
Landmark Insurance Pvt Ltd
12.2012 - 01.2013
- Assisted in managing day-to-day IT operations, including troubleshooting technical issues, configuring hardware, and maintaining network infrastructure for a mid-sized company.
- Supported senior IT staff in deploying and maintaining servers, desktops, and other essential systems, ensuring smooth operation and minimal downtime.
- Collaborated with cross-functional teams to support the installation and configuration of software and hardware, contributing to the seamless integration of new technologies.
- Monitored system performance and implemented basic maintenance procedures to ensure optimal operation and system reliability.
Junior IT Executive
India Advantage Security Pvt Ltd
03.2010 - 12.2012
- Installing and Troubleshooting Desktop Hardware.
- Implementing & Installing Printers, Scanners, Modems, and LAN Cards.
- Installing, troubleshooting & operating Windows Server 2003 and 2008.
- Managed resource allocation, optimising staffing levels to meet operational demands effectively.
- Developed and implemented training programmes for security personnel, improving operational efficiency.
Education
Master’s in Cyber Security - Cyber Security
AMITY Institute of Higher Education
Mauritius12.2024
Bachelor of Computer Applications (BCA) - Computer Applications
Amity University Online
Delhi India08.2024
Higher Secondary School (HSC) - Commerce
Sharda Mandir Higher School
Ahmedabad India03.2012
Secondary School Certificate (SSC) - General
Sharda Mandir Higher School
Ahmedabad India03.2009
Technical Examinations Board - Electronics Appliances & Computer Tech
Government Engineering College
Ahmedabad India07.2008
Skills
- Windows Server, Linux (Ubuntu, CentOS), macOS, TCP/IP, DNS, DHCP, VPN, LAN/WAN, Firewall Configuration, Network Troubleshooting, VMware, Microsoft Hyper-V, Docker, AWS, Microsoft Azure, Google Cloud Platform, Firewall Management, Intrusion Detection Systems, Antivirus Solutions, Encryption, Vulnerability Assessment, Server Installation and Configuration, User Account Management, Backup and Recovery Solutions, ITIL, ServiceNow, Incident Management, Problem Management, Wireshark, Nmap, SolarWinds, Nagios, Microsoft Office Suite, Google Workspace, Services Desk, Problem-Solving, Communication, Attention to Detail, Project Management, Adaptability, Team Collaboration, Customer Service, Analytical Thinking, Innovation, Time Management, Leadership, Technical Curiosity, Organizational Skills, Stress Management
- Virtualization technologies
- Remote support
- Network administration
- Information security
- Software installation
- Server management
- Backup solutions
- Help desk management
- IT asset management
- Configuration management
- IT infrastructure
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Google IT Support Professional Certificate
Languages
English, Hindi, Gujarati, French (Basic)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior IT Administrator
Think Space Co-Working PVT LTD
02.2025 - Current
IT Administrator
TechnoMine BPO PVT LTD
05.2024 - 10.2024
IT System Administrator
Lendingkart PVT LTD
10.2015 - 04.2024
Senior IT Executive
Volvo Auto India Pvt Ltd
01.2014 - 09.2015
Senior IT Engineer
Landmark Insurance Pvt Ltd
12.2012 - 01.2013
Junior IT Executive
India Advantage Security Pvt Ltd
03.2010 - 12.2012
Master’s in Cyber Security - Cyber Security
AMITY Institute of Higher Education
Bachelor of Computer Applications (BCA) - Computer Applications
Amity University Online
Higher Secondary School (HSC) - Commerce
Sharda Mandir Higher School
Secondary School Certificate (SSC) - General
Sharda Mandir Higher School
Technical Examinations Board - Electronics Appliances & Computer Tech
Government Engineering College