An enthusiastic and high-energy driven professional with 12 years of experience in targeting managerial assignments in Strategic Planning/ Regional Operations/ Sales/Business Development.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Manager- Sales and Operations
SES Projects Pvt Ltd
09.2024 - Current
Managed and motivated employees to be productive and engaged in work.
Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed and maintained relationships with customers and suppliers through account development.
Accomplished multiple tasks within established timeframes.
Area Manager- Sales and Operations
Maventech Labs Pvt Ltd
09.2021 - 06.2024
Company Overview: Post Covid impact on the Bus Travel industry all the employees were transferred from Mantis Technologies Pvt Ltd to a new firm Maventech Labs Pvt Ltd with a new venture capital funding support with the same role and responsibilities.
To manage the team of operation associates in Gujarat along with the individual Key Accounts management. Also focus on sale of additional paid services like B2C and agency business.
Analyzed sales trends and customer feedback to identify areas of improvement and recommend strategies for increasing sales
Monitored sales performance and provided feedback and coaching to sales representatives
Developed and maintained a sales pipeline that accurately forecasted sales and identified new opportunities
Post Covid impact on the Bus Travel industry all the employees were transferred from Mantis Technologies Pvt Ltd to a new firm Maventech Labs Pvt Ltd with a new venture capital funding support with the same role and responsibilities.
Area Manager- Sales and Operations
Mantis Technologies Pvt Ltd
05.2018 - 08.2021
Company Overview: Travelyaari is the flagship brand of Mantis Technologies Pvt Ltd, a company setup by IIM Ahmedabad and industry professionals. Mantis is the integrator of all the players in the travel industry and has developed state of the art global distribution system which has turned out to be the lifeline of Indian bus industry.
To manage the team of operation associates in Gujarat along with the individual Key Accounts management. Also focus on sale of additional paid services like B2C and agency business.
Analyzed sales trends and customer feedback to identify areas of improvement and recommend strategies for increasing sales
Monitored sales performance and provided feedback and coaching to sales representatives
Developed and maintained a sales pipeline that accurately forecasted sales and identified new opportunities
Travelyaari is the flagship brand of Mantis Technologies Pvt Ltd, a company setup by IIM Ahmedabad and industry professionals. Mantis is the integrator of all the players in the travel industry and has developed state of the art global distribution system which has turned out to be the lifeline of Indian bus industry.
Area Sales Manager
Cryoviva Biotech Pvt Ltd
10.2016 - 04.2018
Company Overview: Founded in 2006 by RJ Corp, The company is focused on providing high quality umbilical cord blood stem cell processing and storage for both private and public donation purpose. Having presence in Singapore, Thailand, UAE, Nepal, South Africa, Bangladesh making it the only Indian cord blood bank available in International market.
Analyzed customer data to identify trends and develop targeted sales strategies
Developed and implemented a successful sales strategy that increased sales revenue
Collaborated with cross-functional teams to develop and execute promotional campaigns that increased sales
Ensured compliance with company policies and procedures
Founded in 2006 by RJ Corp, The company is focused on providing high quality umbilical cord blood stem cell processing and storage for both private and public donation purpose. Having presence in Singapore, Thailand, UAE, Nepal, South Africa, Bangladesh making it the only Indian cord blood bank available in International market.
Team Leader
Lifecell International Pvt Ltd
04.2015 - 09.2016
To develop and maintain strong relationships with doctors and hospitals by marketing activities like Antenatal classes and free yoga classes etc. To achieve sales targets of the center including final sales order creation.
Established clear communication channels and provided timely feedback to team members
Evaluated team performance and provided constructive feedback to help team members improve
Developed team goals and objectives and monitored progress to ensure successful completion of tasks
Resolved conflicts in a professional and timely manner
Relationship Executive
Lifecell International Pvt Ltd
01.2014 - 03.2015
To meet and present the concept of stem cell banking to expecting parents.
Resolved customer complaints and disputes in a timely and professional manner
Established and strengthened customer relationships through regular communication
Achieved a high customer satisfaction rating, leading to an increase in customer referrals
Business Development Executive
Lifecell International Pvt Ltd
06.2013 - 12.2013
Company Overview: LifeCell is India's first and largest stem cell bank, enjoying the trust of over 3,15,000 parents who have banked their children's stem cells with the company.
To explore new opportunities of lead creation through scan centers, pathology center and gynecologist doctors.
LifeCell is India's first and largest stem cell bank, enjoying the trust of over 3,15,000 parents who have banked their children's stem cells with the company.