PARTH PENDHARKAR
Ahmedabad
Summary
Client-focused professional with nearly 2 years of experience as a Client Experience Associate at Trowbridge Outsourcing India LLP. Proficient in delivering effective email communication and resolving client queries to maintain high satisfaction levels. Developed a strong interest and foundational understanding of tax concepts through direct client interaction on tax-related matters. Previous role at Hariom Industries included account management, sales oversight, and business operations support, providing valuable insights into business dynamics. Dedicated to delivering exceptional client service and ongoing learning in finance and taxation.
Overview
5
5
years of professional experience
Work History
Client Experience Associate
Trowbridge Outsourcing India LLP
06.2023 - Current
- Provided timely and accurate email communication to clients, resulting in positive client relationships and increased satisfaction.
- Addressed client tax inquiries, gaining practical experience and a deeper understanding of tax principles and processes.
- Collaborated with team members to streamline client interaction workflows, improving efficiency and responsiveness.
- Built strong client rapport through active listening and the delivery of tailored solutions.
- Contributed to a collaborative team environment by sharing best practices in client service and tax-related procedures.
- Partnered with clients on tax matters, including the preparation and review of tax returns and effective resolution of tax-related concerns.
Office Executive
Hariom Industries
09.2020 - 03.2022
- Managed accounting functions and maintained accurate financial records, ensuring compliance and financial integrity.
- Participated in sales and marketing initiatives, contributing to strategies that supported revenue growth and market expansion.
- Oversaw export operations, gaining practical experience in international trade and logistics processes.
- Fostered positive customer interactions, building strong relationships and gathering market insights to inform business strategies.
- Acquired comprehensive knowledge of business operations, finance, and customer service, establishing a strong foundation for professional development.
Education
Bachelor of Commerce -
Shri K. Ka. Shastri Government Commerce College
04.2022
Skills
- Client Relations
- Work Ethic
- Adaptability
- Teamwork
- Interpersonal Skills
- Time Management
- Financial Analysis
- Tax Knowledge
- Email Communication
- Problem-Solving
- Active Listening
Languages
English
Gujarati
Hindi
Marathi
Timeline
Client Experience Associate
Trowbridge Outsourcing India LLP
06.2023 - Current
Office Executive
Hariom Industries
09.2020 - 03.2022
Bachelor of Commerce -
Shri K. Ka. Shastri Government Commerce College
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