Summary
Overview
Work History
Education
Skills
Languages
Computerforte
Personal Information
Awards
Extracurricular Activities
Disclaimer
Hobbies
Interests
Accomplishments
Timeline
Generic

Parth Prajapati

Mumbai

Summary

To leverage my expertise in biomedical engineering and healthcare management to contribute to the advancement of medical technologies, enhance patient care, and drive organizational growth. I aim to excel in a challenging role where I can apply my technical skills, problem-solving abilities, and innovative thinking to support and improve healthcare solutions.

Overview

6
6
years of professional experience

Work History

Technical Lead - Covering India

Alkem Laboratories Ltd.
03.2022 - Current
  • Enhancement of Brand-New Machine: Played a primary role in enhancing a new medical device, leading to improved functionality and usability.
  • Device Installation: Initially worked with Centers of Excellence (COE) and Key Opinion Leaders (KOL). Installed 8 devices in hospitals such as S.L. Raheja Hospital (Mumbai), Sir Gangaram Hospital (Delhi), Bellevue Clinic (Kolkata), RXDX Hospital (Bangalore), Dr. RK Foot Clinic (Chennai), Fortis Hospital (Chandigarh), Amruta Institute (Cochin), and Jupiter Hospital (Mumbai).
  • Rotational Model Implementation: Implemented a rotational model, installing machines and attending cases in various hospitals including R & R Hospital (Delhi), Apollo Hospital (Bangalore), NH Hospital (Bangalore), Aster Hospital (Bangalore), BNR Hospital (Kolkata), Hycare Hospital (Chennai), P.D. Hinduja Hospital (Mumbai), Wockhardt Hospital (Mumbai), and Manipal Hospital (Bangalore).
  • Operating Theater Experience: Attended 100 cases in the operating theater (OT) with the company's products, providing application training to OT staff and biomedical engineers.
  • Safety and Maintenance: Conducted safety tests adhering to regulatory mandates to maintain a safe and healthy work environment. Performed preventive maintenance and routine checks on medical equipment to ensure optimal performance.
  • Technical Communication: Communicated complex technical information in clear, easy-to-understand ways, aiding in the swift resolution of service user issues.
  • System Installations: Managed new system installations, ensuring timely distribution and minimizing disruption to productivity.
  • Service User Support: Handled and resolved service user queries within target timeframes, diagnosed and repaired defective equipment, minimizing downtime, and ensuring patient safety.
  • Compliance: Maintained up-to-date licenses and certifications for dependable software and systems compliance.

Technical Service

Fresenius Medical Care Pvt. Ltd.
01.2019 - 03.2022
  • Equipment Handling: Worked on different models of RO Plants and Dialysis Machines.
  • Customer Relations: Created and maintained good rapport with customers. Covered hospitals like Kokilaben Hospital, Bombay Hospital, Breach Candy Hospital, Jaslok Hospital, Millat Hospital, Navneet Hospital, Sir H.N. Hospital, Lilavati Hospital, Nanavati Hospital, Wockhardt Hospital, and Holy Spirit Hospital, as well as small nursing homes and dialysis centers.
  • Documentation: Timely maintained documentation work and developed an excellent working knowledge of industry trends and process improvements.
  • Collaboration: Collaborated with team members to achieve target results and participated in team-building activities to enhance working relationships.
  • AMC and CMC Meetings: Attended Annual Maintenance Contract (AMC) and Comprehensive Maintenance Contract (CMC) meetings alone, completing annual targets.
  • Training: Designed and conducted training sessions for healthcare staff on the proper use and maintenance of biomedical equipment.
  • Maintained up-to-date knowledge on industry trends and best practices, ensuring optimal performance of technical services department.
  • Delivered high-quality technical support services that consistently exceeded customer expectations under tight deadlines.
  • Reduced system downtime through the implementation of proactive maintenance measures and regular performance monitoring.
  • Developed technical services strategies based upon clients' goals and implemented processes to achieve objectives.
  • Developed and implemented comprehensive training programs for staff, increasing overall technical proficiency and productivity.

Sales Engineer

EMCO Meditek Pvt. Ltd.
09.2017 - 06.2018
  • Client Relations: Established and maintained strong relationships with existing clients to ensure customer satisfaction and repeat business. Conducted regular follow-ups and addressed client inquiries and concerns promptly.
  • Generated new leads through cold calling, social media outreach, and attending industry events.
  • Sales Strategies: Developed and executed effective sales strategies to achieve targets and drive revenue growth. Identified and pursued new business opportunities through market research and networking.
  • Product Knowledge: Demonstrated in-depth knowledge of products and services to effectively communicate benefits and features to potential customers. Conducted product presentations, demos, and training sessions for clients and stakeholders.
  • Negotiations: Negotiated terms and conditions with clients to close sales deals successfully. Prepared and presented proposals, quotations, and contracts to prospective customers.
  • Market Analysis: Conducted market analysis to identify trends, competitor activities, and customer needs. Collected and analyzed customer feedback to identify areas for product and service improvement.
  • ·Sales Targets: Consistently met or exceeded monthly, quarterly, and annual sales targets. Organized and participated in sales events and product launches.
  • Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
  • Gained customer acceptance by demonstrating cost reductions and operations improvements.

Internship

Maquet Medical India Pvt. Ltd.
12.2015 - 01.2016
  • Studied about the various equipment's and Aspects of Marketing
  • Equipment learned are Heart Lung Machine, Echo Machine, OT Lights, OT tables, Ventilator etc.

Education

MBA - Healthcare Management

Welingkar Institute of Management Development And Research, Mumbai
Mumbai, India
07.2021

B.E (Biomedical Engineering) - Biomedical Engineering

Watumull Institute, Mumbai
Mumbai
07.2017

Bachelor of Science -

Jai Hind College, Maharashtra State Board
Mumbai
02.2012

S.S.C -

Fellowship School, Maharashtra State Board
03.2010

Skills

  • Leadership and team building skill
  • Time management
  • Medical Equipment Skills
  • Technical Skills
  • Problem solving abilities
  • Innovative and Analytical thinking
  • Equipment management
  • Customer Relationship Management
  • Technical Strategy Development

Languages

English
Gujarati
Hindi
Marathi

Computerforte

Comprehensive exposure in MS Office (MS Word, MS Excel and MS Power Point) and Internet Applications (E-mail & MS Outlook).

Personal Information

  • Date of Birth: 10/25/95
  • Nationality: Indian
  • Marital Status: Married

Awards

  • Got appreciation from Nana Palkar Smruti Samiti & Millat Hospital for providing quality service during the Covid-induced national lockdown.
  • Got Star Region award from Fresenius medical Care in the year 2021.
  • Achieved Awards in intercollege competitions like Cricket, Table Tennis, Carrom.
  • Hall of the Fame Award in the year 2023.

Extracurricular Activities

Member of YOUTHUNITE (NGO). Learning how to make different types of cuisine.

Disclaimer

I hereby affirm that the information in this document is accurate and true to the best of my knowledge.

Hobbies

Reading Novels, Travelling, Hiking, Listening to Music

Interests

Writing Quotes, Reading, Dancing

Accomplishments

  • Improving Customer Experience.
  • Exceeding Customer Expectations.
  • Resolved product issue through Technical Skills.
  • Received Star Award Region

Timeline

Technical Lead - Covering India

Alkem Laboratories Ltd.
03.2022 - Current

Technical Service

Fresenius Medical Care Pvt. Ltd.
01.2019 - 03.2022

Sales Engineer

EMCO Meditek Pvt. Ltd.
09.2017 - 06.2018

Internship

Maquet Medical India Pvt. Ltd.
12.2015 - 01.2016

MBA - Healthcare Management

Welingkar Institute of Management Development And Research, Mumbai

B.E (Biomedical Engineering) - Biomedical Engineering

Watumull Institute, Mumbai

Bachelor of Science -

Jai Hind College, Maharashtra State Board

S.S.C -

Fellowship School, Maharashtra State Board

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