PARTHA CHAKRABORTY
Regional Sales Manager(East & North East India)
Kolkata
Summary
Accomplished Retail Sales Manager offering over [Number] years in boosting performance momentum and exceeding sales quotas. Experience directing store operations for established [Type] retailers. Positive team manager with record of high employee retention rates. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Dedicated Retail Sales Manager with background in staff oversight and maximizing productivity. Knowledgeable in current merchandising trends, customer needs and shrink reduction. Successful career history comprising more than [Number] years. Bilingual Retail Sales Manager with experience driving business growth and creating positive working environment. Eager to apply outstanding client rapport and marketing strategy skills to augment employer's services and market share. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Customer-focused, visionary-thinking Retail Manager with over [Number] years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with [Software]. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand. Competent Retail Sales Manager with wealth of experience in building client rapport and driving business success. Offering strategic marketing expertise, exceptional planning abilities and in-depth [Type] market understanding. Forward-thinking and responsive with solid record of success in diverse environments. Experienced Dry Goods Manager with exceptional stock management expertise and quality control knowledge acquired over [Number] years of proven industry performance. Excellent contract negotiation and costing talents. Personable Retail Sales Manager offering excellent skills in managing talented teams and reducing shrink. Pursuing similar position where well-qualified individual with understanding of merchandising strategies is highly sought. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Accomplished Sales Manager offering [Number] years of experience developing and maximizing [Type] sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
5
5
Languages
Work History
Regional Sales Manager(East & North East India)
Tianjin Tianshi India Pvt Ltd
Kolkata, India
04.2022 - Current
- Completed routine store inventories.
- Managed store organization, maintenance, and purchasing functions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Submitted orders for new inventory.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Mentored team members to enhance professional development and accountability in workplace.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Delivered sales opportunities from other markets through continuous pursuit of new business.
- Qualified and contracted core alliances with regional businesses to funnel in new business.
- Negotiated contracted rates with B2B accounts to maximize yield per ticket within defined parameters.
- Forecasted new business sales monthly for optimal planning and strategy execution.
- Developed specific accounts to realize volume growth and brand objectives.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Prepared sales presentations for clients showing success and credibility of products.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Communicated product quality and market comparisons by creating sales presentations.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
Regional Sales Manager
Style Island India Pvt Ltd
Kolkata, India
09.2021 - 03.2022
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
- Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
- Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Used in-store system to locate inventory and place special orders for customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Manager - Cosmetics
Biso Na Biso SARL,DRC Congo
Kinshasa,DRC Congo,Africa, DRC Congo
12.2020 - 08.2021
- Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
- Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
- Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department.
- Managed team of [Number] associates in cosmetics department to achieve and maintain highest standards of customer service.
- Maintained accurate inventory and sales records for department.
- Collaborated with human resources team to provide full coverage for department and create equitable schedules for cosmetics personnel.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed senior-level personnel working in marketing and sales capacities.
- Defined clear targets and objectives and communicated to other team members.
- Launched quality assurance practices for each phase of development
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
- Advised client base of new products and seasonal fashions to increase store sales.
- Leveraged associate education tools to build product and styling knowledge.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Served as brand storyteller to create experiences that drove sales and achieved store goals.
- Handled special requests from VIP clients, liaising with personal assistants and private buyers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Senior Zone Manager
Avon Beauty Products India Pvt Ltd
Kolkata, India
01.2011 - 11.2020
- Managed day-to-day staffing and handled scheduling for all store employees.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained team members in successful strategies to meet operational and sales targets.
- Supported executive and marketing departments in promotional asset development, material deadlines and product approvals.
- Mentored team members to enhance professional development and accountability in workplace.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Recruited, hired and trained [Number] associates to develop into productive team members with excellent product knowledge.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Created employee schedules to align coverage with forecasted demands.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Organized promotional events and interacted with community to increase sales volume.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Prepared sales presentations for clients showing success and credibility of products.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Implemented systems and procedures to increase sales.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Managed accounts to retain existing relationships and grow share of business.
Skills
Team Building
undefinedTimeline
Regional Sales Manager(East & North East India)
Tianjin Tianshi India Pvt Ltd
04.2022 - Current
Regional Sales Manager
Style Island India Pvt Ltd
09.2021 - 03.2022
Sales Manager - Cosmetics
Biso Na Biso SARL,DRC Congo
12.2020 - 08.2021
Senior Zone Manager
Avon Beauty Products India Pvt Ltd
01.2011 - 11.2020
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