Partha Das
Kolkata
Summary
Having with 20 years 9 months experience, an energetic, innovative and dynamic Warehouse – Sales & Operations who has a proven track record organize the storage and distribution of goods, inventory control, warehousing and monitoring the flow of goods in a high pressure environment, involvement in transportation.Currently looking for a suitable opportunity to join a successful and growing business and to be part of their ongoing and continued success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
AGM- Operation & Sales
CRPL Infra Pvt. Ltd.
Kolkata
01.2022 - Current
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed and implemented sales strategies to increase market share.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Established relationships with key clients, while maintaining existing customer base.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Established relationships with distributors, retailers, and other key stakeholders within the industry.
- Drafted proposals outlining terms of sale when negotiating large-scale contracts with clients.
Sr. Manager-WH Operation & Sales
CRPL Infra Pvt. Ltd.
Kolkata
04.2018 - 12.2021
- Engaged in direct selling activities when needed to close large deals or boost morale within the organization.
- Reviewed customer feedback from surveys and other sources to identify areas of improvement in customer service delivery.
- Analyzed competitive data and identified opportunities for growth in the marketplace.
- Developed relationships with key stakeholders in target markets in order to increase brand awareness.
- Negotiated contracts with vendors and customers to maximize profitability.
- Managed budgeting processes related to sales operations, including forecasting future revenue streams.
Sr. Manager-Warehouse Operation
CRPL Infra Pvt. Ltd.
Kolkata
04.2017 - 03.2018
- Implemented new technologies such as ERP systems or CRM tools to streamline business processes.
- Regularly evaluated customer satisfaction levels by surveying customer base and analyzing results.
- Created detailed reports on project progress for senior management review.
- Managed daily operations of sales department, including supervision of staff members.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Participated in negotiations with vendors regarding product purchases or contracts.
Warehouse Manager
CRPL Infra Pvt. Ltd.
Kolkata
- 03.2017
- Analyzed operational data to identify areas of improvement in productivity and cost savings.
- Oversaw inventory management processes to ensure adequate stock levels for customer orders.
- Coordinated with vendors and suppliers to optimize supply chain performance.
- Ensured compliance with applicable laws, regulations, policies, and procedures related to operations activities.
- Identified potential risks associated with daily operations activities and developed strategies to mitigate them.
- Managed the daily operations of the organization, including staffing, budgeting, scheduling, and problem resolution.
- Created reports on operational performance metrics for senior leadership review.
Warehouse Manager and Sales
Rajprotim Agencies Pvt. Ltd.
Kolkata
09.2014 - 08.2016
- Analyzed customer buying behaviors in order to optimize sales processes for maximum efficiency.
- Identified areas for improvement within the sales department through regular audits.
- Developed strategic partnerships with external organizations that could benefit company objectives.
- Implemented process improvements to streamline operations and reduce costs.
- Facilitated communication between cross-functional teams to resolve issues quickly and efficiently.
- Developed pricing models that balanced profitability with competitive offerings.
- Monitored competitor activity in order to stay ahead of industry trends.
- Trained new staff members on proper sales techniques and procedures.
- Maintained current knowledge of technology used in the field of Sales Operations Management.
Warehouse Manager
AM Marketing Ltd.
Kolkata
04.2012 - 08.2014
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
- Processed orders received from customers within specified timelines.
- Coordinated travel arrangements for sales representatives as needed.
- Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
Ass. Manager- ICD TPT Operation
Gateway Rail Freight Ltd
Gurgaon
05.2008 - 03.2012
- Maintained current knowledge of technology used in the field of Sales Operations Management.
- Conducted market research to identify potential target customers and develop marketing plans.
- Created monthly reports tracking key performance indicators such as revenue goals and customer satisfaction ratings.
- Collaborated with other departments to ensure seamless coordination of activities across the organization.
- Developed strategies to improve customer service, increase sales efficiency, and maximize profits.
- Designed incentive programs to motivate sales staff and encourage growth.
- Established relationships with vendors to negotiate favorable terms for new products or services.
- Secured approval of all regional tactical programs and quarterly employee recognition programs.
Sr. Executive-VTS Operation & MIS
Vi eTrans Pvt. Ltd.
Delhi
05.2005 - 04.2008
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Warehouse In-charge
CEAT Ltd
Kolkata
10.2002 - 04.2005
- Reviewed customer feedback surveys for insights into improving service delivery processes.
- Coordinated with vendors to ensure timely delivery of products or services.
- Established effective communication channels between departments within the organization to facilitate collaboration.
- Resolved conflicts between employees in a professional manner.
- Analyzed customer feedback data to identify areas of improvement in operations.
- Developed and implemented operational policies and procedures to ensure efficient workflow.
- Created and updated operational documents and database records.
- Communicated with departmental leaders to identify and solve daily operations issues.
Education
B.Sc from Calcutta University in 2001., Higher Secondary From West Bengal Board in 1997, Madhyamik from West Bengal Board in 1995. -
Skills
- Revenue Generation
- Solution selling
- Key account development
- Territory Management
- Industry Expertise
- Key Account Management
- Contract Negotiations
- Market Penetration
- Competitive Analysis
- Strategic Planning
- Trend Analysis
- Client Relations
- Sales Leadership
Accomplishments
- I got 3 times promotions & 3 times award of “Employee of year” in my current organization with ensuring computerized all the systems/procedure to operate the entire Warehouse Operation & Transportation which reduce the timeframe of team work & increase the efficiency of works and achieving sales target up to 159% (avg. of 120% from last 5 years) in the year of 2021.
- Managed an 18% reduction in labour cost by identifying the root cause
- Implemented daily safety discussions and monthly safety committee meetings resulting in a 60% reduction of TRC injuries
- Achieved and maintained a 98% level of service ensuring customer satisfaction
- Achieved an inventory record accuracy of 99% or higher by implementing a more robust cycle counting process.
- Work closely with replenishment planners to ensure safety stock levels are maintained and our goal of 92% OTTR is meet day to day.
- Increased communication effectiveness among customers, vendors, brokers, and 3PL warehouse.
- Increased productivity by 30%, while reducing the material flow rate from 24 hours to same day reflecting an increase to customer service.
- Developed a location audit program to identify, correct, and improve material location accuracy from 90% accuracy to 98% accuracy.
Certification
Ø ‘A’ Level (eqv.-PGDCA) from ICE(I)-DOEACC.
Ø Microsoft .NET Technologies from NIIT.
Ø Advanced Diploma in Web & E-commerce Technology from STG LTD.
Timeline
AGM- Operation & Sales
CRPL Infra Pvt. Ltd.
01.2022 - Current
Sr. Manager-WH Operation & Sales
CRPL Infra Pvt. Ltd.
04.2018 - 12.2021
Sr. Manager-Warehouse Operation
CRPL Infra Pvt. Ltd.
04.2017 - 03.2018
Warehouse Manager and Sales
Rajprotim Agencies Pvt. Ltd.
09.2014 - 08.2016
Warehouse Manager
AM Marketing Ltd.
04.2012 - 08.2014
Ass. Manager- ICD TPT Operation
Gateway Rail Freight Ltd
05.2008 - 03.2012
Sr. Executive-VTS Operation & MIS
Vi eTrans Pvt. Ltd.
05.2005 - 04.2008
Warehouse In-charge
CEAT Ltd
10.2002 - 04.2005
Warehouse Manager
CRPL Infra Pvt. Ltd.
- 03.2017
B.Sc from Calcutta University in 2001., Higher Secondary From West Bengal Board in 1997, Madhyamik from West Bengal Board in 1995. -
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