Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Partha Dey

Partha Dey

Operations Manager
+91 8142610101

Summary

Highly accomplished finance professional with 18 years of experience in global shared services, deeply skilled in implementing new business strategies, optimizing financial performance, and mitigating business risks. Proven expertise in driving key initiatives across diverse finance functions, partnering with cross-functional teams (Finance, Tech, Ops, Legal, Compliance), and leading complex projects from inception to collection. Adept at financial analysis, workflow optimization, and fostering strong internal and external stakeholder relationships to achieve bottom-line growth, and ensure operational excellence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Manager - Managing Global Finance Shared Services

Deloitte
Hyderabad, Telangana
02.2013 - Current
  • Led the implementation of new business strategies and strategic initiatives within Global Finance Shared Services for 10 countries, aligning department and support groups (Finance, Tech, Ops, Legal, Compliance) to drive growth and prosperity.
  • Drove optimization of 'bottom line' business performance by leading key initiatives across OTC, focusing on productivity enhancements and financial efficiency (e.g., collections, bad debt reserves).
  • Identified, escalated, and mitigated business risks (e.g., through robust internal controls, addressing capacity issues) to ensure operational integrity and compliance.
  • Analyzed financial performance through detailed reporting (Bad Debt Reserves, FX, Collections), identifying productivity initiatives and overseeing their implementation to enhance efficiency across OTC processes.
  • Partnered with leadership and various departments within Deloitte entities, acting in a consultant/advisory role to define future workflows and prepare the business for evolving market structures.
  • Managed strategic on-boarding of new geographies into Global Finance Shared Services, ensuring seamless integration and alignment with organizational goals.
  • Represented the GFS organization in internal working groups and maintained strong relationships with major Member Firm geographies to ensure a healthy win-win partnership.
  • Spearheaded project management activities for various project teams, Partners, and Managing Directors, from project setup to collection, ensuring successful execution and desired outcomes.
  • Directed and developed a 20-member global team, fostering a high-performance environment and enhancing team productivity and effectiveness through targeted training and continuous feedback.

Process Developer

Genpact
Kolkata, West Bengal
11.2006 - 01.2013
  • Optimized invoicing and credit/debit memo processing, ensuring compliance and efficiency within SAP systems.
  • Developed a 'Robot Template' (MS Excel macro) for automated credit issuance, significantly improving efficiency for high-volume transactions.
  • Managed client master data setup for Novartis clients, ensuring data integrity and supporting robust business operations.
  • Proactively managed billing and collections, reducing invoice ageing and optimizing cash flow.

Education

Bachelor of Commerce -

University of Calcutta
Kolkata, West Bengal, India
01-2003

Skills

  • Strategic Initiatives & Implementation
  • Financial Performance Analysis & Optimization
  • Business Risk Mitigation
  • Cross-Functional Partnership & Alignment
  • Project Management
  • Financial Reporting & Analysis
  • Process Optimization & Workflow Definition
  • SAP & Financial Systems
  • People Management & Leadership
  • Client Relationship Management
  • Data Analysis & Problem Solving
  • Internal Controls & Compliance

Certification

Certificate Programme in General Management (CPGM) | IIM Lucknow | 2009

Timeline

Manager - Managing Global Finance Shared Services

Deloitte
02.2013 - Current

Process Developer

Genpact
11.2006 - 01.2013

Bachelor of Commerce -

University of Calcutta
Partha DeyOperations Manager