Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

PARTHA GHOSH

Strategic Account Management
Kolkata,WB

Summary

  • 9+ years of experience in E-commerce and internet industry, have acquired diverse experience across B2B, B2C & C2C platforms.
  • Specialties: Sales, Business Development, Key Account Management, Team handling, Concept Selling, Association tie-ups, Brand Acquisition, E-Commerce, Online/Internet Marketing, Sales Process, Online Retail Sales.
  • Develop strong client relationship to accomplish the goals of Organization.
  • A quick learner with ability to achieve organizational integration, employ new ideas, concepts, methods, strong attention-to-detail.
  • A keen communicator with a successful track in Online E-commerce platform. Having effective knowledge of industry & trends.

Overview

11
11
years of professional experience
7
7
years of post-secondary education

Work History

Strategic Account Manager(Home & Beauty)

eBay- Global Sales
Mumbai, Maharashtra
04.2020 - Current

Responsible for managing & growing Strategic Merchants Portfolio QoQ (GMV>USD 2.5MN)
Preparing Qtrly JBP, set Qtrly GMV Targets & mapping activities for achieving the same
Planning & Execution of strategic projects- Quarterly Event Planning based on Retail Calendar, Forward Deployment Selection, Deals Promotion, etc.
Responsible for Supply Build-Up in Core & Focus leafs across sites along with Top Brand penetration based on velocity
Stock Planning with merchants & investment required on a Qtrly basis
Analytical Support & Data Insights:
1) Marketplace Based - Suggesting & providing insights on Trending Categories, Seasonality Trends, Fast moving Brands-Items-ASP Brackets, Geo Demands Analysis, etc.
2) Seller Based - Stock Volatility, Junk Supply with No IVs, Top Trending Keywords, QoQ ASP Analysis , Claim Rates Analysis,etc.
Responsible for Seller Health Metrics & maintaining all hygiene parameters in good standard
Promotional Planning & Execution- Planning Merchant level promotional activities and ensuring P&L at customer level is maintained.
Supply Hygiene- Responsible for improving supply hygiene by checking multiple tick boxes required for Item Page Visibility
Engaging with Acquisition Team to suggest onboarding requirements based on product demands & Brands
Coordination with IN & GL Stakeholders - Trust & Policy, Product, Analytics, Tech & others to resolve operational issues of merchants.

Key Highlights:

  • Strategic Direct Onboarding of Merchants/Brands like- Trident(Home Furnishing), Khadi Essentials(Beauty)
  • Stockout Report- Initiated this project & share the detail stockouts report weekly with team members to refill the stocks & cover GMV leakages
  • Top 5 Game Changer Nominees(Pan India Level) twice Q3'20 & Q2'21
  • Instead of lockdown, managed portfolio grew by 45%+ YoY

Deputy Account Manager

eBay- Global Sales
MUMBAI, MAHARASHTRA
10.2018 - 03.2020
  • Responsible for preparing Qtrly targets & planning to achieve the nos.
  • Close monitoring of Merchant performance and provided required trainings on regular basis to maintain overall hygiene & sales
  • Prepared and presented playbook on violations steps flagged under Beauty Category- LegitScript
  • Exceeded goals through effective task prioritization and great work ethic.
  • Led UPC Project- Mapping & matching of GL Top Sold Items ASP vs Items of IN Merchants & rolled out Incentives structure on achieving incremental Tgt nos.for selected Items
  • Led RRG Project(Reselling Return Goods)- Items which were returned by buyers due to remorse reason, instead of scrapping/return back, pushed those items as Open Box at eBay
  • Responsible for over all Hygiene Metrics & controlling Defect Rates
  • Data Support to merchants- Insights, Seasonality views, Top Sold Categories, etc.
  • Prepared Databook for all Brand & Policy Violations & shared with Merchants thus reduced the restriction rate by more than 50% & secured GMV

Key Highlights:

  • eBay Spot Award for UPC Project launch in Q3'2019 & fetched incremental GMV
  • eBay Annual Awards- Delivering Brand
  • Winner of Monthly Incentive Program twice in Q4'19 for Incremental Target Nos. achieved

Key Account Manager- Fine Jewelry

eBay- Global Sales
MUMBAI, MAHARASHTRA
07.2018 - 09.2018
  • Managed Top Merchants under Fine Jewelry Segment from Seepz(Mumbai) & Surat
  • Initiated Supply of Yellow Gold Bracelets & Chains based on GL Demand on US Sites
  • Part of eBay Certified Jewelry Project- Draw the roadmap based on feedback by sellers

Key Highlights:

  • Initiated Gold Chain & Bracelet supply on US site
  • Certified Jewelry Program- Part of initial roadmap preparation & coordinated with sellers to share insights on multiple aspects- costing, feasibility, etc

Regional Manager- Acquisition

eBay-Global Sales
KOLKATA, WEST BENGAL
07.2017 - 06.2018
  • Managed a team of 3 BDEs to acquire & grow new merchants across categories
  • Planning & Qtrly Target Plotting for each team member & assigned dedicated categories based on category knowledge
  • Held weekly meetings with BDs to identify techniques to overcome sales obstacles.
  • Held regular category specific seller training sessions
  • Collaboration with Trade associations like FIEO, ILPA to onboard manufacturers & exporters on eBay platform
  • Targeted prospects in other territories- Orissa, Assam through research of products and trends.

Business Development Manager|BDAM

eBay- Global Sales
KOLKATA, WEST BENGAL
08.2012 - 06.2017
  • First BD recruitment at Kolkata for eBay operations- Acquired potential sellers, retained & managed their accounts YoY
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Managed multiple categories- Clothing, Industrial, Home Decor, Health care & acquired potential sellers
  • Achieved Qtrly Acquisition, GMV, Supply & Hygiene Targets
  • Managed promotional events- BTL activities, Flyer distributions & Canopy set up at potential market places
  • Initiated multiple tie-ups with Trade Org/Association- FIEO, ILPA, Jute Board
  • POC for all payment flow & logistical flow for sellers

Key Highlights:

  • Strategic collaboration with India Post & opened 2 dedicated parcel deposit counters for eBay Sellers at GPO & HPO in Kolkata
  • Organized First eBay-FIEO seminar in Guwahati & acquired interested members. Similarly organized workshop with ILPA(Leather Association) & tapped their members to sell on eBay
  • Onboarded Big Brands- Manyavar, Minu, Prapti, Utsav Fashion

Assistant Manager

Indiamart Intermesh Limited
KOLKATA, WEST BENGAL
09.2010 - 07.2012
  • To develop new clients for various business solutions offered by Indiamart Intermesh Limited.
  • Promote SME'S by showcasing new opportunities and avenues for business Educate the SME clienteles about the B2B concept and related market places.
  • Promote the SME's to the national/international business platform.
  • Promote and mapping SME’s in various industry/product specific market places.
  • Key A/c management.

Education

MBA - Marketing

Guru Jambeshwar University of Science & Technology
01.2007 - 01.2009

Bachelor of Commerce (Hons) - Accounting And Business Management

Calcutta University
01.2004 - 01.2007

Higher Secondary - Commerce

Ramakrishna Mission School
07.2003 - 07.2004

Secondary - All Subjects

Ramakrishna Mission School
05.2001 - 07.2002

Skills

    Strategic Account Managemnt

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Accomplishments

  • Certifications: Advanced Excel.

Additional Information

  • Poetry Writing, Travel & Food Vlogs, Movies & Music, Docuseries

Timeline

Strategic Account Manager(Home & Beauty)

eBay- Global Sales
04.2020 - Current

Deputy Account Manager

eBay- Global Sales
10.2018 - 03.2020

Key Account Manager- Fine Jewelry

eBay- Global Sales
07.2018 - 09.2018

Regional Manager- Acquisition

eBay-Global Sales
07.2017 - 06.2018

Business Development Manager|BDAM

eBay- Global Sales
08.2012 - 06.2017

Assistant Manager

Indiamart Intermesh Limited
09.2010 - 07.2012

MBA - Marketing

Guru Jambeshwar University of Science & Technology
01.2007 - 01.2009

Bachelor of Commerce (Hons) - Accounting And Business Management

Calcutta University
01.2004 - 01.2007

Higher Secondary - Commerce

Ramakrishna Mission School
07.2003 - 07.2004

Secondary - All Subjects

Ramakrishna Mission School
05.2001 - 07.2002
PARTHA GHOSHStrategic Account Management