Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
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Partha Paul

Partha Paul

Ichhapur

Summary

Dynamic professional with extensive experience at Awfis Space Solutions Limited, excelling in operational management and client relations. Proven track record in optimizing team performance and enhancing revenue streams. Known for reliability and rapid learning, I effectively resolve issues while maintaining a constructive attitude, ensuring exceptional service delivery in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Assistant Community Manager

Awfis space Solutions Limited
04.2023 - Current
  • Managed daily operations, led team, and oversaw revenue, including pan-India collections
  • Addressed client complaints, ensured adherence to company SOPs, optimizing team performance and operational efficiency

Senior Community Executive

Awfis Space Solutions Limited
02.2024 - 04.2025
  • Oversaw daily center operations, including team and revenue management, and client issue resolution in alignment with company SOPs

Lobby Manager

The Residency Towers
Chennai
07.2023 - 02.2024
  • Promoted to Lobby Manager through hard work and dedication
  • Successfully assumed additional responsibilities as Duty Manager
  • Currently serving as Shadow Front Office Manager
  • Chennai

Front Office Executive

The Residency Towers
Chennai
09.2022 - 07.2023
  • Managed duty manager shift, executed night audit, and ensured smooth operations with minimal guest complaints and issues
  • Produced various front office and manager reports efficiently
  • Chennai

Front Office Supervisor

The Raintree St.marys
Chennai
01.2022 - 08.2022
  • Supervise front office operations and handle duty manager shift in the absence of duty manager
  • Address and resolve guest complaints in accordance with hotel SOPs
  • Chennai

Front Office Assistant

Grand By Grt Hotels
Chennai
05.2018 - 01.2022
  • Performed check-in and check-out procedures, effectively resolving guest complaints in partnership with duty managers
  • Managed cash counter and cashier responsibilities during assigned shifts
  • Efficiently handled back office tasks
  • Chennai

Guest Service Associate

Crown Plaza
Chennai
01.2018 - 05.2018
  • Gained expertise in department operations and front office work at international brands
  • Developed skills in handling various types of guests.
  • Chennai

Guest Service Associate

Grand By Grt Hotel
Chennai
07.2016 - 12.2017
  • Started as a Guest Service Associate and gained expertise in department operations and front office work
  • Chennai

Education

MBA - MBA

Ichapur North Land Highschool
Manipal University Jaipur - Online
03-2029

Bachelor Of Business Management - Hospitality Management

Maulana Abdul Kalam Azad University of Technology
03.2016

Higher Secondary Exam -

Ichapur North Land High school
03.2012

Skills

  • Professional commitment
  • Rapid learning
  • Constructive attitude
  • Reliability
  • Operations Excellence
  • Risk assessment
  • Process optimization
  • Team leadership
  • Customer relationship management
  • Operations oversight
  • Client issue resolution
  • Time management
  • Team building
  • Public speaking

Hobbies and Interests

  • Guitarist

Languages

  • Bengali, Proficient
  • English, Proficient
  • Hindi, Fluent
  • Tamil, Conversational

Personal Information

Date of Birth: 05/19/94

Timeline

Senior Community Executive

Awfis Space Solutions Limited
02.2024 - 04.2025

Lobby Manager

The Residency Towers
07.2023 - 02.2024

Assistant Community Manager

Awfis space Solutions Limited
04.2023 - Current

Front Office Executive

The Residency Towers
09.2022 - 07.2023

Front Office Supervisor

The Raintree St.marys
01.2022 - 08.2022

Front Office Assistant

Grand By Grt Hotels
05.2018 - 01.2022

Guest Service Associate

Crown Plaza
01.2018 - 05.2018

Guest Service Associate

Grand By Grt Hotel
07.2016 - 12.2017

MBA - MBA

Ichapur North Land Highschool

Bachelor Of Business Management - Hospitality Management

Maulana Abdul Kalam Azad University of Technology

Higher Secondary Exam -

Ichapur North Land High school
Partha Paul