Partha Paul
Ichhapur
Summary
Dynamic professional with extensive experience at Awfis Space Solutions Limited, excelling in operational management and client relations. Proven track record in optimizing team performance and enhancing revenue streams. Known for reliability and rapid learning, I effectively resolve issues while maintaining a constructive attitude, ensuring exceptional service delivery in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Assistant Community Manager
Awfis space Solutions Limited
04.2023 - Current
- Managed daily operations, led team, and oversaw revenue, including pan-India collections
- Addressed client complaints, ensured adherence to company SOPs, optimizing team performance and operational efficiency
Senior Community Executive
Awfis Space Solutions Limited
02.2024 - 04.2025
- Oversaw daily center operations, including team and revenue management, and client issue resolution in alignment with company SOPs
Lobby Manager
The Residency Towers
Chennai
07.2023 - 02.2024
- Promoted to Lobby Manager through hard work and dedication
- Successfully assumed additional responsibilities as Duty Manager
- Currently serving as Shadow Front Office Manager
- Chennai
Front Office Executive
The Residency Towers
Chennai
09.2022 - 07.2023
- Managed duty manager shift, executed night audit, and ensured smooth operations with minimal guest complaints and issues
- Produced various front office and manager reports efficiently
- Chennai
Front Office Supervisor
The Raintree St.marys
Chennai
01.2022 - 08.2022
- Supervise front office operations and handle duty manager shift in the absence of duty manager
- Address and resolve guest complaints in accordance with hotel SOPs
- Chennai
Front Office Assistant
Grand By Grt Hotels
Chennai
05.2018 - 01.2022
- Performed check-in and check-out procedures, effectively resolving guest complaints in partnership with duty managers
- Managed cash counter and cashier responsibilities during assigned shifts
- Efficiently handled back office tasks
- Chennai
Guest Service Associate
Crown Plaza
Chennai
01.2018 - 05.2018
- Gained expertise in department operations and front office work at international brands
- Developed skills in handling various types of guests.
- Chennai
Guest Service Associate
Grand By Grt Hotel
Chennai
07.2016 - 12.2017
- Started as a Guest Service Associate and gained expertise in department operations and front office work
- Chennai
Education
MBA - MBA
Ichapur North Land Highschool
Manipal University Jaipur - Online 03-2029
Bachelor Of Business Management - Hospitality Management
Maulana Abdul Kalam Azad University of Technology
03.2016
Higher Secondary Exam -
Ichapur North Land High school
03.2012
Skills
- Professional commitment
- Rapid learning
- Constructive attitude
- Reliability
- Operations Excellence
- Risk assessment
- Process optimization
- Team leadership
- Customer relationship management
- Operations oversight
- Client issue resolution
- Time management
- Team building
- Public speaking
Hobbies and Interests
- Guitarist
Languages
- Bengali, Proficient
- English, Proficient
- Hindi, Fluent
- Tamil, Conversational
Personal Information
Date of Birth: 05/19/94
Timeline
Senior Community Executive
Awfis Space Solutions Limited
02.2024 - 04.2025
Lobby Manager
The Residency Towers
07.2023 - 02.2024
Assistant Community Manager
Awfis space Solutions Limited
04.2023 - Current
Front Office Executive
The Residency Towers
09.2022 - 07.2023
Front Office Supervisor
The Raintree St.marys
01.2022 - 08.2022
Front Office Assistant
Grand By Grt Hotels
05.2018 - 01.2022
Guest Service Associate
Crown Plaza
01.2018 - 05.2018
Guest Service Associate
Grand By Grt Hotel
07.2016 - 12.2017
MBA - MBA
Ichapur North Land Highschool
Bachelor Of Business Management - Hospitality Management
Maulana Abdul Kalam Azad University of Technology
Higher Secondary Exam -
Ichapur North Land High school