PARTHA SAMANTA

Results-driven retail professional with over 15 years of experience in large-format retail environments, including Vishal Mega Mart and Big Bazaar. Expertise in complete store operations, sales growth, inventory accuracy, shrinkage control, team leadership, visual merchandising, and customer experience. Proven ability to lead large teams, achieve targets, and ensure SOP compliance while coordinating effectively with HO and vendors. Achieved operational efficiency through proactive issue identification and solution implementation.

• Overseeing complete store operations across fashion, GM, and FMCG categories.
• Leading and managing a team of over 40 associates, supervisors, and team leaders.
• Driving daily, weekly, and monthly sales targets through action planning and reviews.
• Ensuring inventory accuracy, timely replenishment, and effective shrinkage prevention.
• Maintaining SOP compliance, conducting internal audits, and providing timely operational reporting to HO.
• Executing promotions, VM guidelines, and MPM standards across departments.
• Handling customer escalations, ensuring high standards of service excellence.

• Trained and led a team of over 20 associates, boosting sales conversion rates through strategic coaching.
• Oversaw fashion department operations, consistently achieving sales targets, and managing inventory.
• Managed stock levels and visual merchandising to optimize markdown strategies, and minimize aging inventory.
• Enhanced customer engagement by implementing effective floor discipline and targeted selling techniques.

• Consistently achieved assigned sales targets through effective management of section-level operations.
• Facilitated daily team briefings to enhance communication and track sales performance.
• Implemented promotional activities while maintaining stringent shrinkage control for optimal inventory management.
• Prepared MIS reports to support strategic decision-making processes.

• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Contributed to team success by completing jobs quickly and accurately.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Trained new team members by relaying information on company procedures and safety requirements.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.