Accomplished HR professional with proven career in conceptualizing & implementing effective ideas & strategies that can add value to organization through inspiring leadership,; targeting to express potential in strategic level assignments in Generalist Human Resource Management & HRBP with an esteemed organization by leaving a mark of excellence on each step by effectively balancing needs of employees & missions of the organization
Overview
11
11
years of professional experience
1
1
Language
Work History
Head HRBP
i-Process Services India Pvt. Ltd.
Gurgaon
07.2022 - 12.2022
Key Result Areas:
Spearheaded overall corporate HR for the organization including manpower planning, policy formation, Talent growth, compensation & benefits, payroll, statutory compliance, HR Audits, performance management, training & development, employee engagement, so on for an employee base of over 28000 plus employees
Provided effective HR leadership to business for implementation of HR strategies in-line with requirements
Collaborated with executive leadership to develop & improve Talent evaluation process and achieve cost savings for the group
Ensuring Pre-employment medical check-ups, issuance of appointment letters, welcome kit etc. after due diligence
Conducting New Employee Welcome (orientation); sharing organizational values and informing employees about organizational and departmental goals and culture
Recognized training needs across levels through mapping of skills required for particular positions and analysis of existing level of competencies
Ensured prompt resolution of employee grievances / escalated Employee Relations (ER) issues, to maintain cordial management-employee relations; managing risk to business, including working with Union Representatives
Integrated resource plans with business plans and implemented effective Talent Management by workforce planning, change in talent strategies, on-boarding, skill management including up-skill & cross-skill, learning and so on
Worked as strategic business partner to general and upper management; provided guidance on how to best drive employee engagement and productivity year
Managing appraisal process through online- PMS portal with teams, assessing data and conducting discussions for substantiating Performance Appraisal System linked to Reward Management
Guiding employees in filling KPI / KRA / PMS / Goal Setting Sheets, helping in Self Evaluation and Team Member evaluation during Annual Appraisal process
Advised and influenced management on operational, organizational development, and policy issues; created and interpreted policies and crafted recommendations in compliance with local, state and federal labor regulations
Counseled the employees to maintain healthy work environment and facilitated employee satisfaction through HR survey & community development initiatives
Managing settlement of IR issues at regional-level; conducting and organizing structure meetings to coordinate individual efforts and make consensus-based decisions
Developed confirmation, PIP policy and exit guidelines to streamline of organization HR policy
Organizing monthly Employee Conclaves, Town Hall Meetings, Executive Meet, Fun Hour, Employee of the month, Wellness Program, Cultural Events etc. to strength employee connect with Top Management
Managing Core HR activities right from on boarding of new entrant to exit formalities
Guiding team members in processing payroll in collaboration with Accounts Department, updating payroll records based on employees attendance
Played a key role in the prestigious HR-Transformation Project for designing & implementing Talent Management System, On-boarding Scheme, Revised Performance Management System, Manpower Assessment Tool & Posting Tool in collaboration with Darwinbox
Designed and implemented TalentManagementSystem for identifying top performers, creating potential successors for critical positions, developing agendas for grooming talents and assessing strengths & development areas through a very structured and elaborate process
Set up enhanced & effective PerformanceManagementSystem through Online portal and On boarding Scheme for new hires in the bank
Steered various Leadership Development Programs like ‘Future Leader Program’ in collaboration with KPMG and UpGrad; led successful implementation covering Top and Senior Management leaders
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Demonstrated leadership skills in managing projects from concept to completion.
Strengthened communication skills through regular interactions with others.
Developed strong organizational and communication skills through coursework and volunteer activities.
Developed strong communication and organizational skills through working on group projects.
Senior Manager Human Resources
Dhani Loans and Services Limited (Formerly INDIABULLS)
Gurgaon
04.2019 - 05.2022
HRBusiness Partnering & HR Operations with exhibited skills in Team Development along with other corporate HR related functions namely interviews, on-boarding, induction, onsite / inclusivity, advancement planning, redressal issues, Health insurance, exit interviews, so on
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
Designed employee surveys to evaluate employee satisfaction.
Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
Structured compensation and benefits according to market conditions and budget demands.
Developed promotional paths and succession plans.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Assessed employee knowledge, company strategic plans and market needs to improve training programs.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Used technologically relevant digital systems to manage payroll and benefits programs.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Implemented performance reviews and motivational strategies to elevate HR team results.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Processed employee claims involving performance issues and harassment.
Devising and effectuating HR policies, systems & practices; excellent in ensuring smooth running as well as enhancement of centralized HR process in alignment with business operations
Have managed 25000 headcount / manpower for daily people operations
A strategic HR business partner credited with proficiency in anticipating & critically examining HR needs at various levels in a matrix structure, formulating new policies and implementing them within the organization by considering long- term business objectives
Effective in implementation of compensations & benefit plans, reward &recognition schemes, HR policies & communicating them across organization at all levels
Track record of having established HR processes from Darwinbox and SAP Hana; successfully developed strategy and implemented across organization
Crafted and implemented internal performanceevaluation process enterprise-wise, improved identification of skill gaps, implemented traininganddevelopment plans
Planning, organizing and enhancing employeeengagementinitiatives thereby creating a platform for employee involvement with the help of top management & department heads
Facilitated transformational HR solutions & lead change management to streamline, integrate & transform HR for new growth plan; steered HR automation initiatives by leveraging on latest technology
Directed a team of HR Professionals for corporate, States, Abroad manpower planning, sourcing, structuring & restructuring
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management
Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents
Designed employee surveys to evaluate employee satisfaction
Organized and led staff orientation programs and training to promote collaboration
Implemented performance reviews and motivational strategies to elevate HR team results
Used technologically relevant digital systems to manage payroll and benefits programs
Motivated employees through special events and incentive programs
HR Manager
Clirnet Services Pvt. Ltd.
Kolkata
06.2016 - 04.2019
Highlights:
Supervised and mentored direct reports and developed talented HR teams and their various functions
Successfully organized Campus Hiring in XLRI, IIM-Kolkata, Institute of Engineering and Management, Techno India
Support in HR Team members for sourcing though Portal and Stuffing vendors in Talent Management
Have managed 2500 employees Organization
Initiated various disciplinary action towards absenteeism, late attendance and other labor misconducts and successfully reduced same
Successfully introduced KRA based Performance Appraisal and managed preparation of complete database for same
Mapped, recruited, staffed, on-boarded, and trained new company hires according to needs of department managers and company budget
Instituted HR Systems & Policies, conducted training programs towards enhancing employee productivity; designed and executed employee engagement exercises
Managed Time Office Management (Positive) to ensure on role employees daily attendance system for each payroll cycle
Managed Off-Role employees daily attendance data and leave applications for every payroll cycle
Worked in HRMS project with functional team for implementation as per changes need by management
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
Motivated employees through special events, incentive programs, and constructive feedback.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
Managed employee disputes by employing conflict resolution techniques.
Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
Supervised and mentored direct reports and developed talented HR teams.
Organized and led staff orientation programs and training to promote collaboration.
Implemented performance reviews and motivational strategies to elevate HR team results.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Maintained human resources regulatory compliance with local, state and federal laws.
Used technologically relevant digital systems to manage payroll and benefits programs.
Assistant Manager - HR
Ashok Leyland
Kolkata
09.2011 - 05.2016
Highlights:
Extended support to business partnering with talent management activities such as overseeing position closure speed, consensus to make right decision along with leadership team; formulating / reviewing strategy and determining appropriate methodologies and formats
Managed induction session for new joiners’ and steered entire proceedings to successful conclusion
Formulated KRAs, proposal, cost impact analysis and execution of employee engagement exercises; executed HR Audits
Interacted with employees to understand their job roles, summarization of respective roles and conversion of role summary into job description for all employees across organization
Have maintained daily Employees attendance, absenteeism, leaves requests and payroll processing for every payroll cycle
Successfully coordinated Organizational HR projects by co-coordinating with functional team, i.e. SAP HCM, HR Stop-HRMS, Employees Self Portal App.; implemented new requirements and less time-consuming processes by coordinating with management and techno-functional Team
Addressed Exit Interviews and Full and Final Settlement as per policies and procedures
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Reduced process gaps while supervising employees to achieve optimal productivity.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Coordinated technical training and personal development classes for staff members.
Fostered positive work environment through comprehensive employee relations program.
Devised hiring and recruitment policies for 5000-employee company
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
Created and implemented forward-thinking initiatives to improve employee engagement
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams
Education
MBA - Human Resources Management
EIILM
Kolkata
07-2011
Bachelor of Commerce - Business Administration
Acharya Girish Chandra Bose College
Kolkata
07-2006
High School Diploma -
Dr. Shyamaprasad Mukherjee Institution
Kolkata
05-2003
Skills
Ul>
Strategic HR Planning
P>Stakeholder Engagement
P>Budgeting & Resource / Cost Optimization
P>Policy Formulation & Implementation
P>Compensation & Benefits
P>Data / HRMS Management
P>Career & Succession Planning
P>Learning & Development
P>Performance Management System
P>Employee Engagement & Welfare
Software
SAP Hana
Darwinbox
PeopleSoft
PeopleStrong
Timeline
Head HRBP
i-Process Services India Pvt. Ltd.
07.2022 - 12.2022
Senior Manager Human Resources
Dhani Loans and Services Limited (Formerly INDIABULLS)
04.2019 - 05.2022
HR Manager
Clirnet Services Pvt. Ltd.
06.2016 - 04.2019
Assistant Manager - HR
Ashok Leyland
09.2011 - 05.2016
MBA - Human Resources Management
EIILM
Bachelor of Commerce - Business Administration
Acharya Girish Chandra Bose College
High School Diploma -
Dr. Shyamaprasad Mukherjee Institution
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