Parthasarathy Venkatraman
Chennai
Summary
Accomplished Director of Operations with a proven track record at Gobooffers Private Ltd, enhancing revenue through strategic business planning and market expansion. Expert in cross-functional coordination and crisis management, I excel in fostering customer relationships and risk mitigation. Achieved significant improvements in operational efficiency and accountability through innovative solutions.
Overview
25
25
years of professional experience
Work History
Director Operations
Gobooffers Private Ltd
08.2017 - 07.2023
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Raised property accuracy and accountability by creating new automated tracking method.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Cheif Operations Manager
Grand Bazaar Pvt Ltd
04.2008 - 04.2017
- Prepared documents for internal and external audits.
- Oversaw staff and sub-contractor performance review assessments.
- Provided leadership for continual management and employee training initiatives.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Marketing Manager
Aircom Bussiness Pvt Ltd
02.2006 - 02.2008
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Conducted market research to identify new opportunities and target markets.
Assistant Manager
Delta Impex Pvt Ltd
05.2001 - 02.2005
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Marketing Executive
Pantaloons Fashions India Ltd
04.1998 - 03.2001
- Completed and submitted monthly and yearly reports to support executive decision making.
- Collaborated with developers, advertisers and production managers to market products and services.
- Planned and executed events and marketing programs to increase qualified leads.
- Preserved brand integrity by monitoring consistency and quality of marketing content.
Education
MBA - Bussiness Administration
University of Madras
Chennai06-2006
Adavanced Computer Operations - Computer And Information Systems
Apple Computers
Chennai06-1998
Bachelor of Arts - English Literature
The New College
Chennai06-1995
Skills
- Cross-functional coordination
- Crisis Management
- Customer Relationship Management
- Risk Management
music,movies,cricket,formula one
interested in music, watch movies, great fan of cricket, and formula one..
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Intermediate (B1)
Malayalam
Intermediate (B1)
kannada
Intermediate (B1)
Timeline
Director Operations
Gobooffers Private Ltd
08.2017 - 07.2023
Cheif Operations Manager
Grand Bazaar Pvt Ltd
04.2008 - 04.2017
Marketing Manager
Aircom Bussiness Pvt Ltd
02.2006 - 02.2008
Assistant Manager
Delta Impex Pvt Ltd
05.2001 - 02.2005
Marketing Executive
Pantaloons Fashions India Ltd
04.1998 - 03.2001
MBA - Bussiness Administration
University of Madras
Adavanced Computer Operations - Computer And Information Systems
Apple Computers
Bachelor of Arts - English Literature
The New College
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