PARTHIBAN SELVAM
Chennai
Summary
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
6
6
years of professional experience
Work History
Store Manager
Derby
Royapuram
01.2023 - Current
- I started work for Derby on Jan 2023 and go.
- Strictly follow the SOP (Standard Operating Procedure).
- Managed inventory tracking and physical inventory counts to minimize loss.
- Changing mannequins twice a week.
- Doing dusting work by opening staff, and refilling work by closing staff.
- Billing, inward, outward, and day-closing works are done using Boltzmann (Java) software.
- Monitored inventory levels and placed orders to restock shelves.
- Changing VM weekly once.
- Deposit cash on every Monday to the company account.
- Briefing twice weekly (Monday, Saturday) to drive the team smoothly.
- KPI, DSR, petty cash, stock, exchange, inward, outward, attendance, and month reports (using Excel) are sent to the sales head through email on a daily basis.
- Monitored employee performance and identified performance gaps for corrective action.
- Created weekly work schedules for store personnel.
- Recruited, trained and supervised new employees.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Updated POS system with new products and promotional offers.
- Planned special promotions or discounts based on market trends.
- Updated and maintained store signage and displays.
- Resolved customer complaints in a timely manner.
- Stop selling and start serving is the brand's quote, and we try to serve and style the customers.
Senior CCA
Basics
Pondy Bazaar
01.2022 - 07.2022
- I worked for basics 7 Months (2022)
- Display the merchandise as per store planogram given by VM
- Doing inward & outward in hasbro B2B java based software
- Taking mtd reports from hasbro crm and maintaining in dsr sheet
- Welcome customers to the store and assist them
- Suggesting good combinations for their occasions
- Communicate the available discounts & promotions to customers
- Billing the selected products in hasbro B2B
- Doing store visit report monthly twice
- Taking measurements for customization
- Do the works planned by store incharge by daily basis
- Preparing closing reports and close the store properly
CCA
Van Heusen
Nungambakkam, ECR
01.2020 - 01.2021
- I worked for Van Heusen 15 Months (2020 - 2021)
- Display the merchandise as per store season layout given by VM
- Doing inward & outward in SAP
- Update the given registers (alteration, stock movements and exchange)
- Welcome customers to the store and assist them
- Suggesting good combinations for their occasions
- Communicate the available promotions to customers
- Billing the selected products in ms-pos
- Maintain ABV, ABS as much as possible, try to push add on sale
- Support a team to achieve monthly given target
- Do the works planned by manager by daily basis
CCA
Jockey
Chennai
01.2019 - 01.2020
- I worked for jockey 1 year (2019 - 2020)
- Preparing weekly and monthly reports
- Maintain stocks arrangement, count and report to team leader regularly
- Promote a product and try to achieve day target
- Serve a customer to buy a product with satisfaction
Education
BCA -
KCS KNC College of Arts andscience
Madras01.2019
Skills
- Quick learner
- Adapting the given role
- Excel Basics
- Sales professional
- Staff supervision
- Store merchandising
- Employee scheduling
- Outstanding communication skills
- Store inventory management
- Team leadership and coaching
- Merchandise planning
- Market analysis
- Opening and closing procedures
Languages
- Tamil
- English
Hobbies and Interests
- Boxing
- Listening music
Disclaimer
I hereby assure you that the information specified above is true to the best of my knowledge.
Currentrecord
BCA, KCS KNC College of Arts and Science, Madras University, 2016-2019, 48%
Personal Information
- Father's Name: S. Selvam
- Date of Birth: 11/19/98
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Timeline
Store Manager
Derby
01.2023 - Current
Senior CCA
Basics
01.2022 - 07.2022
CCA
Van Heusen
01.2020 - 01.2021
CCA
Jockey
01.2019 - 01.2020
BCA -
KCS KNC College of Arts andscience
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