Partho Protim Das

Identity and Access Management
Designed and implemented user onboarding and offboarding workflows with Azure Entra ID, ensuring secure and efficient access to enterprise resources.
Configured Single Sign-On (SSO) for applications like AWS, GitHub, Jenkins, and Bitbucket using SAML2, reducing the risk of password-related breaches.
Established secure device management policies by integrating Azure Entra with Intune for endpoint security and compliance.

Platform Engineering
Deployed Nexus Repository, SonarQube, and other DevOps tools on AWS EKS, ensuring secure configurations and high availability.
Automated developer onboarding, reducing setup time from 2 days to 2 hours.
Standardized patterns for application containerization and Kubernetes manifests to simplify and automate deployment workflows.

Cloud Infrastructure Design & Automation
Created multi-environment landing zones using Terraform for dev, staging, and production, including provisioning of AWS resources like S3, IAM roles, policies, and EKS clusters reducing environment setup time by 50%.
Designed robust multi-cloud strategies integrating Azure and AWS, leveraging services like Azure Virtual Desktop and AWS ECS.
Automated the creation of secure networking components, such as Virtual Private Clouds (VPC), subnets, load balancers, and firewalls, to ensure compliance with security standards.

DevOps and CI/CD Pipeline Engineering
Developed end-to-end CI/CD pipelines using Jenkins, Azure DevOps, and GitHub Actions to build, test, and deploy containerized applications.
Integrated tools like Nexus for artifact storage and SonarQube for static code analysis directly into pipelines to enhance security and code quality.
Enabled dynamic scaling for pipelines using Kubernetes-based Jenkins agents to optimize resource utilization.

Monitoring, Logging, and Observability
Deployed centralized logging solutions using the ELK stack (Elasticsearch, Logstash, Kibana) and EFK stack (Elasticsearch, Fluentd, Kibana) on Kubernetes.
Set up Prometheus and Grafana for detailed infrastructure and application monitoring, including custom dashboards and alerts for proactive issue resolution.
Integrated AWS CloudWatch and Azure Monitor for hybrid cloud observability.

Security and Governance
Automated security compliance checks using tools like AWS Config, Azure Policy, and Terraform Sentinel.
Conducted cost optimization and security audits, implementing least privilege access policies and enforcing encryption at rest and in transit.
Enhanced DevSecOps practices by integrating container vulnerability scanners (Trivy, Aqua Security) and dependency checkers into CI/CD pipelines.

Disaster Recovery and High Availability
Architected and implemented disaster recovery plans, leveraging AWS multi-region setups and Azure Backup for data resiliency.
Designed fault-tolerant systems using Kubernetes Autoscalers, load balancers, and replication strategies for distributed databases.

Collaboration and Enablement
Conducted hands-on training sessions for developers on Docker, Kubernetes, and Terraform, enabling adoption of containerization and IaC practices.
Facilitated cross-functional teams by defining Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to align technical goals with business requirements.

Security and Governance

Enhanced FinOps practices by monitoring cloud spend and implementing cost-saving strategies, achieving 20% reduction in operational expenses.

• Migration of server from in-house data center to Private/Public cloud like AWS, vCloud, Azure
• Using Postman RESTAPI to Get, Delete user registration information from the server
• Monitoring Windows based server using Recourse Monitor and Event Viewer
• Analyze problems, research potential technical solutions, evaluate alternatives, and present recommendations to the leadership team
• Coordinating and work closely with Leads to provide quality solutions for deals in the area of specialization for technologies and participation to win new deals
• Maintaining a proper SLA and assigning proper priority to ensure the task to be completed on time

• Administrating Network Operation Center (NOC)
• Maintaining High Availability to Exchange server organizations
• Performing daily routine task like Preventive maintenance notifying customer for any upcoming maintenance
• RCA for any incidents and problems
• Managing and supporting Microsoft Exchange server and Active directory
• Participate in technical analysis, planning phase for critical DR events and share knowledge with other team members globally
• Documenting process to understand the working mechanism of the appliance and distributing to our customer for their understanding

• Administrating Teneros - High Availability Appliances for Enterprise Exchange administrators
• Understanding customer's issue and providing solution immediately within a promised time
• Maintaining SLA and monitoring any High Availability activity

• Exposure in troubleshooting & configuration on advanced products
• Finding out optimal route to resolve the issue with logical troubleshooting
• Handling basic router & switch configuration, Adapters, Hubs and other Wireless Devices
• Handling responsibility as being a mentor for a group of junior technicians
• Responsible for training and mentoring system technicians, also responsible for ensuring that delegated tasks are done accurately, on-time, and performed within the scope of the contract
• Monitoring incidents handled and take corrective measures to improve the quality in transactions
• Analyze and take measure proactively to maintain momentum in performance
• Take charge of the forecast analysis and service level management for the upcoming volumes and planning to complete the same with stipulated time
• Meeting management performance standards, Team supervision and performance management
• Validate and innovate new processes for continuous improvement of various management metrics like handling time, resolution and quality

• Handled basic router & switch configuration, Adapters, Hubs and other Wireless Devices
• Finding out optimal route to resolve the issue with logical troubleshooting