PARTIBHA
Gurugram
Summary
Dynamic Claims Associate with proven expertise at Sunlife Global Solutions, excelling in evaluating complex disability insurance claims. Recognized for effective communication and team coaching, consistently achieving service targets. A proactive self-starter skilled in multitasking and delivering impactful presentations, driving quality and efficiency in claims processing. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Claim Associate
Sunlife Global Solutions
11.2022 - Current
- Evaluated and examined a diverse array of disability insurance claims, including Death Resolution, Canada Pension Plan claims, incoming correspondence, PMUF, DPMUF, and EFT (Electronic Fund Transfer)
- Delivered training to colleagues and newcomers
- Achieved service time and quality targets
- Handled customer concerns and escalated major issues to supervisor
Claims Associate
Optum Global Solutions
11.2020 - 11.2022
- As a claims associate, your job duties may include reviewing a customer's insurance coverage and interviewing those who have filed a claim
Education
Masterʼs - Commerce
University of Mumbai
01.2016
Bachelor of commerce - undefined
University of Mumbai
01.2014
Intermediate - undefined
Sri Krishna Matric Higher Secondary School
01.2011
High School - undefined
Kendriya Vidyalaya INS Rajali
01.2009
Skills
- Team Coaching
- Consistent Performer
- Effective Teamwork
- Skilled in Delivering Presentations
- Effective Communication
- Prioritization and Scheduling
- Agile Adaptability
- Proactive Self-Starter
- Effective Multitasking
Certification
- Learning Certificates like – File review, Destination AI, Communicating a decline decision, Agile Methods.
- Certification of completing the 3-month course on 'Vidya-Computer Fundamentals with MS-Office and Internet'.
- Certification of completing a 5-month course on 'C Programming'.
- Merit certificate in 'All India Essay Writing Event' conducted by 'Sahaj Marg Research and Training Institute'.
Hobbies and Interests
- Sports – Volleyball, swimming, kabaddi.
- Listening to music.
- Interested in volunteer work.
- Traveling.
- Making greeting cards.
- Playing online video games.
- Learning new things.
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge and belief.
Awards
- Received Best performance award in Sunlife Global Solutions.
- Received rigorization applause from partner for immediate action.
- Received Best performance award in Optum Global Solutions.
Timeline
Claim Associate
Sunlife Global Solutions
11.2022 - Current
Claims Associate
Optum Global Solutions
11.2020 - 11.2022
Bachelor of commerce - undefined
University of Mumbai
Intermediate - undefined
Sri Krishna Matric Higher Secondary School
High School - undefined
Kendriya Vidyalaya INS Rajali
Masterʼs - Commerce
University of Mumbai
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