Parul Gola

Company Overview: (IT Consulting/Technology)

• Developed and implemented HR strategies that enhanced employee retention rates in APAC region.
• Designed and executed a cultural transformation program, boosting engagement scores significantly.
• Spearheaded rapid talent acquisition efforts, ensuring retention of critical personnel for revenue growth.
• Introduced wellness and resilience programs, leading to increased productivity and reduced burnout.
• Improved employee engagement scores by 25% through structured feedback mechanisms.
• Managed seamless HR integration post-acquisition, preserving key talent and streamlining policies.
• Established a performance-driven culture and Led performance appraisal processes and goal-setting frameworks (e.g., OKRs, 9-box)
• Collaborated with senior leadership to align HR initiatives with business objectives, enhancing employee satisfaction.
• Ensure HR policies comply with regional labor laws and global standards.
• Playing pivotal role in transition to new HRMS.

Company Overview: (IT Consulting/Technology)

• Aligned HR strategy with business goals.
• Managed complete employee lifecycle from talent acquisition to organizational development.
• Managed leadership and critical role hiring of top talent for leadership and managerial roles using AI-based interview platforms.
• Developed function-specific onboarding plans, including induction decks and organograms.
• Revamped Band & Grading system to enhance industry alignment and meaningfulness.
• Implemented quarterly feedback mechanisms, creating KRA & KPI frameworks for performance appraisals.
• Advised management on revising compensation structures to improve retention strategies.
• Participated in business reviews, WBRs, presenting HR function progress to CXOs.
• Streamlined documentation processes and automated letter generation through HRMS.

Company Overview: (Finance/Accounting/Management Consulting)

• Spearheaded HR integration with business strategy, supporting startup incubation through strategic resource planning, recruitment, and policy development.
• Partnered with top management to align HR functions with organizational goals and drive a strong people-centric culture.
• Led employee engagement initiatives to align workforce with company values, enhance accountability, and reduce attrition.
• Drove change management efforts and coached teams through organizational transitions.
• Developed and executed performance management systems, including KRA/KPI design and quarterly feedback mechanisms.
• Identified training needs, created annual learning calendars, and evaluated program effectiveness to support upskilling and growth.
• Managed full recruitment lifecycle—from job design to onboarding—across all levels including campus hiring and leadership roles.
• Standardized onboarding processes, including documentation, induction, and compliance with employee code of conduct.
• Managed payroll, statutory compliances (PF, ESI, gratuity), salary records, and full & final settlements with accuracy and legal adherence.
• Introduced tech-driven solutions for employee expense claims and time tracking, improving working capital and project billing efficiency.
• Streamlined HR operations with MIS reporting on metrics such as attrition, cost per hire, revenue per employee, and training ROI.
• Designed competitive compensation structures aligned with market trends and internal equity.
• Regularly conducted employee satisfaction surveys, exit interviews, and implemented feedback to improve retention and morale.
• Led a high-performing HR team, ensuring seamless execution of all people processes across the organization.

Company Overview: (Business Consulting)

• Involved in talent acquisition, on boarding, induction, employee grievance handling, payroll processing.
• Offered HR services of recruitment, policy and process designing and payroll.
• Worked on request for proposals.
• Managed a portal for offering listings pan India.
• Lead generation for various enterprises.
• Worked on various lines of Business Consulting.
• Ensuring prompt resolution of employee grievances & maintaining cordial employee relations.
• Conducting periodic employee satisfaction surveys.

Company Overview: (Finance/Accounting/Management Consulting & BPO)

• Management of the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements for new / existing projects.
• Drafted and designed job description, profiles and various assessment papers.
• Systematized resource planning.
• Head started campus recruitments and opened newer avenues for acquiring best talent.
• Planning and structuring of job advertisements on various portals and social media.
• Determining training needs, preparing training calendar, coordinating with trainers.
• Coordinating post-delivery program, activities, monitoring and tracking training data.
• Effective and efficient deployment of resources across all the projects.
• Identifying standards of evaluation and documenting a performance plan which includes desired results, measures and standards.
• Ensuring that all the appraisals are conducted within the prescribed time frame.
• Assessment of performance at end of probationary / training period.
• Frequent interaction with management & people with regards to their grievances.
• Taking employees’ suggestions periodically for the betterment of the organization.
• Implemented HRMS.

Company Overview: (BPO)

• Learnt to work in a corporate environment.
• Used various modes of advertisements for recruitment and successfully hired resources for non-voice / chat process.
• Maintained attendance through Biometric system.
• Organised employee birthdays.
• Kept engaging with management & employees for the improvement of the organisation.
• Co-ordinated training programs of Soft Skills and Business English.
• (BPO)