SAGAR DAHAL
DELHI
Summary
Accomplished finance professional with a proven track record at TLG India Pvt Ltd., adept in Oracle R12 and project management. Spearheaded automation projects in AP, enhancing efficiency by 30%. Skilled in leading diverse teams, driving process improvements, and leveraging Power BI for insightful reporting. Demonstrates exceptional analytical and leadership abilities.
Overview
13
13
years of professional experience
Work History
Team Leader Accounts Payable
TLG India Pvt Ltd.
Gurugram
05.2020 - Current
- Leading team of 38 including Team Leaders or Track leads of PTP catering to Germany, Switzerland, Austria, South-Africa and UK Market for Accounts payable activities for Media and Non-Media Services
- Successful Transition of UK, South Africa and Ghana Region
- Automated multiple project in AP which increased efficiency and accuracy
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables
- Worked with team to identify areas of improvement and devised solutions based on findings
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
- Managing and improving processes from different regions with regards to standard operating procedures, best practices, and Cross Regional backup planning in country or International
- Defining, recommending, customizing, and implementing software solutions to maximize the Payable efficiencies and automation of key sections of PTP area including payments and review process
- Preparing Dashboards and reports using Power Query or Power BI tools
- Conducting review weekly meetings with HUB responsible to discuss challenges on both side and how to improve ways of working
- Got project Certified with CMMI Level 3
- Implemented an automated invoice processing system, resulting in a 30% reduction in processing time and a 70% decrease in manual errors
- Resulting in a 30% reduction in headcount requirements and substantial cost savings
Sr. Associate
G4S IT Services (I) Pvt. Ltd.
Gurugram
10.2015 - 05.2020
- Collaborating with the accounts members to ensure correct general ledger coding is used on all invoices & expenses
- Successfully transition of the entire AP process from Australia to India via Google hangout
- Ensuring payment of invoices are completed within a timely manner & in accordance with payment terms and reviewing & identifying invoices that are overdue or have not been received
- Performing GST, Superannuation and different provisions calculation and reconciliation
- Managing & reconciling inter-company transactions on a regular basis
- Maintaining rigorous controls over transactions to mitigate any fraud risks
- Examining & resolving all irregular and unusual transactions
- Performing month end MIS reporting
- Managed major international vendors, conducted rigorous control over transactions to mitigate any fraud risks like duplication of payments, vendor reconciliation etc
Finance Executive
Sapient Consulting India Ptv. Ltd
04.2013 - 10.2015
- Checking and verifying all the invoices to ensure all details and rates are as per contract agreements
- Issuing forex to the travelers as per the travel policy.
- Invoice processing and Daily payments
- Creation of Payment Register and ensuring timely payment of expense reports(US, UK, CAD, India and Singapore
- Assisting in month and year end closing activities
- Resolving pending invoice queries and ensuring payment as per SLA
- Maintaining documentation and records as per process and process requirements
- Adherence to internal controls and compliance requirements
- Employees Travel and Expense reimbursement
- Conducting UAT for any enhancement in process
- Conducting Audit of internal the process
- Coordinating with Amex and Sapient Travel desk to ensure no interruption happened to Travelers
- Responsible for granting Expense clearance to Exiting People for all Geography
- Delivering manual entry, refund entry, prepayment entry and zero payment entry
Sr. Customer Care Executive
Convergys Pvt. Ltd
Gurgaon
04.2012 - 04.2013
- Customer relation, Billing disputes Research, Approving waiver requests, Processing balance transfers, Offering various credit management products and account conversion
- Analysing communications regarding write-offs/applications prior to forwarding to executives for processing
- If request seems questionable, review further before approving for application
- Process check requests for customer
- Process payments over the phone
- Assist new hire & trainees in resolving customer concern
- Work closely with other departments on unresolved escalated customer's complaint
- Those areas mainly include; Claims Dept., Credit Dept., and Billing Dept
- Engaged in interacting with client and end customer via call and emails
- Received various appreciations for outstanding customer service
- Ensuring correct process and policy followed while approving expense reimbursement
Education
B. COM (HONS) - Commerce
North Eastern Hill University
Shillong06.2012
High School Diploma -
Army Public School Delhi Cantt
Delhi06.2008
Skills
- MS Excel
- MS Word
- PowerPoint
- Outlook
- Oracle R12
- Oracle 11i
- Account management
- Key performance indicators
- SAP
- Power BI
- RPA
- Project management
Languages
- English
- Nepali
- Hindi
Timeline
Team Leader Accounts Payable
TLG India Pvt Ltd.
05.2020 - Current
Sr. Associate
G4S IT Services (I) Pvt. Ltd.
10.2015 - 05.2020
Finance Executive
Sapient Consulting India Ptv. Ltd
04.2013 - 10.2015
Sr. Customer Care Executive
Convergys Pvt. Ltd
04.2012 - 04.2013
B. COM (HONS) - Commerce
North Eastern Hill University
High School Diploma -
Army Public School Delhi Cantt
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