Highly skilled Digital Production Manager with broad experience in overseeing all aspects of digital content production. Known for exceptional leadership skills and adept at managing teams to deliver high-quality digital projects on time and within budget. Demonstrated ability to streamline processes and optimize workflow efficiency while ensuring compliance with brand standards. Proven track record of leveraging creative insight and strategic vision to drive business growth and enhance the overall user experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Digital Production Manager
Novartis
Hyderabad
11.2020 - Current
Led the end-to-end delivery of cross-functional Drupal web projects for the US (IMUS) region, supporting key brand initiatives, such as the launch of Zolgensma and Label updates for Lutathera. Collaborated closely with internal stakeholders, creative agencies, and technical teams to ensure timely, compliant, and high-quality execution across all project phases. Oversaw planning, coordination, and delivery while aligning with brand objectives and digital platform standards, ensuring seamless project execution and measurable business impact.
Supported the launch of the OneHCP portal for priority countries as a Drupal SME while simultaneously managing Product Owner responsibilities. Led key business discussions and collaborated daily with the product team and DDIT partners to resolve queries, streamline workflows, enhance platform functionality, and optimise the overall user experience.
Implemented process improvements, enhancing efficiency in production cycles.
Developed production schedules to ensure timely project delivery.
Monitored quality assurance processes for digital outputs to maintain high standards.
Collaborated with internal stakeholders and external vendors to drive project planning and execution.
Managed multiple Veeva banner projects ensuring seamless execution. Collaborated with cross functionl tems to deliver high quality assets.
Provided consistent support to senior management by maintaining and updating channel and web performance dashboards on a daily/weekly basis, enabling data-driven decision-making and improved campaign visibility.
Recognized as a top contributor in the Web IMI team, generating over $397K in revenue.in 2022
Actively participated in team initiatives and innovation programmes, including E2 Part, AIMS Portal, and the Onboarding Programme, designed for cross-training teams across functions.
Created and maintained the C&D Playbook SharePoint site, a centralised and ongoing solution for managing files, templates, and SOPs for the CAST team.
Supported end-to-end execution of web development projects, focusing on the management and optimisation of SharePoint and Drupal sites, including Safety Sites and HCP Portals.
Project Manager
Beyond Root Technology Services
Chandigarh
06.2019 - 09.2020
Defining, scheduling, allocating and managing resources required for completion of the project using an Earned Value Management System (EVMS)
Strategizing the complete process of execution cycle; monitoring, tracking, & controlling the project execution cycle
Performing multi-tasking; managing various projects and multiple team members to minimize suffering between project and enhancing the productivity of the team
Explaining & implementing Agile methodologies and Scrum ceremonies in the current team
Ensuring Project Realization in terms of scope, time, cost and quality
Working with Senior Management, Business and Release management to understand the vision of the Product
Ensuring compliance by process monitoring and audits; The standards include- Documentation Standards, Design Standards and Code Standards
Managing entire project operations with a view to achieve business objectives and ensure optimum utilization of available resources, which include both end-to-end implementation and production support
Planning project activities viz. scoping, estimation, tracking, risk management, delivery management & post implementation support
Implementing project plans within pre-set budgets and deadlines
Carrying out evaluation of process quality and adherence to software product standards, processes & procedures assuring that standards are established and followed in software development life cycle
Setting out standards for Product and Process Quality for Product development group
Interacted with team members to ensure smooth progress of project work; ensured adherence to quality norms throughout the implementation process
Project Coordinator (+Scrum Master)
Ucreate.it
Mohali
12.2016 - 06.2019
Participated in the Agile conferences and meetups to create Agile community to share knowledge and reapplying to bring in the best practices in the teams
Worked on quantitative process analysis, design and improvement in cross-functional environments to resolve complex issues
Managing requirement gathering, system analysis and finalization of technical / functional specifications
Led software development team involving Web Designers/ Developers/ Testers
Spearheaded & supported an open, learning and progressive environment to allow the team’s exploration of new solution; assisted the team to implement OKR’s culture to achieve company’s goal, team goal and Individual goal
QA Engineer
Click Labs Pvt. Ltd.
Chandigarh
05.2015 - 04.2016
Performed performing functional testing of Client / Server, Web Based application, Android and IOS applications
Played an Offshore Team member role that included KT sessions to the team members, reviewed and updated them of Test Cases, reviewed & analyzed the defects and prepared Test Scenarios, and delivered without any delay
Administered project management activities of complex applications on web & mobile based platforms
Applied testing approaches, testing methodologies and complete knowledge of SDLC and STLC
Successfully worked with and executed GUI Testing, Functionality Testing, Integration Testing, Regression Testing, System Testing, Sanity Testing, Field Testing, & Exploratory Testing
Associate Engineer
Samsung Electronics Pvt. Ltd.
Noida
06.2012 - 05.2015
Acted as a Model Owner for many Samsung models from scratch to production releases
Analyzed operator requirements & specs creations; worked on Product planning & execution, project & Defect reviews
Managed end-to-end quality tasks for all USA major operators along with NA region & operator specific application testing (Verizon, ATT, TMO application testing USA
Provided UI/ UX Review & feedback to the team/ the clients
Executed all development & quality assurance reports & Go-No-Go
Setup Test Department for NA region from scratch including Hiring, Training, Pilot Project & Performance Benchmarking
Resolved market issue by implementing preventive measures & user trial management
Reviewed & analyzed the requirement document and prepared query Log
Conceptualized, designed and execution the Manual Test Cases
Performed end-to-end communication, Coordination and reporting with multiple overseas teams (USA, Korea, & India)
Drafted Standard Operating Procedure document; prepared DSR (Daily Status Report) and WSR (Weekly Status Report)
Education
BCA -
Kanpur University
01.2016
Diploma - Information Technology
Govt. Polytechnic Hamirpur
H.P.
01.2012
Skills
Drupal CMS management/development
Project management
Agile, Waterfall, and Hybrid project methodologies
SharePoint management
Cross-functional collaboration
Risk management
Servant leadership
Time management
Quality assurance
User experience optimization
Conflict resolution
Strategic planning
Figma design tool
HTML/CSS
Certification
CSPO (Certified Scrum Product Owner)
Veeva Individual Business CLM
Veeva business-approved email
Accomplishments
Star Award Winner 2022 Web(C&D)
Led 30+ members in User Interface Testing Team
Conferred with Employee of the Month Award in August 2013
Part of the core team member for confidential projects before market release
Executed end-to-end communication, Coordinated and reported with multiple overseas teams in multiple locations such as USA, Korea, & India
Agile activist in Chandigarh in organizing Meetups and Lean coffee Sessions