Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic
Parul Pundir

Parul Pundir

New Delhi

Summary

Seasoned professional in the financial data industry, possessing over 17 years of experience. Demonstrated expertise in driving strategic initiatives, quality management, overseeing global strategic stakeholders, project management, change management, customer-centric approaches, and operational transformations through the implementation of Lean methodologies and automation.


With over two years of specialized experience in Diversity and Inclusion, spearheaded the establishment of the REACH People Resource Group during my tenure as President at S&P Global Gurgaon. Advocated for inclusivity for individuals with disabilities and implemented numerous impactful initiatives aimed at promoting workplace diversity.

Overview

18
18
years of professional experience
3
3
years of post-secondary education
2
2
Certifications

Work History

Manager

S&P Global Market Intelligence
01.2022 - 01.2024
  • Managed operational teams in the Private Equity/Venture Capital domain covering 48,000+ firms, managing 25 data associates, and supervising 1 people manager across Gurgaon, Ahmedabad, and Islamabad.
  • Led cross-functional organizational capacity assessments through key projects such as Capacity Planning and IQR, to standardize utilization, timeliness, and quality KRAs fostering collaboration across departments.
  • Addressed data quality gaps through collaboration with the Center of Excellence, informed by client feedback and error trend analysis.
  • Facilitated collaboration among diverse teams and linguists to ensure smooth workflow management.
  • Collaborated closely with the Data Science team to drive operational excellence and continuous improvement projects.
  • Led multiple roles including leading projects, vendor engagements, and driving process efficiency initiatives as the Lean Lead for the department.
  • Directed multiple critical client-centric projects as part of the Key Strategic Initiatives, aimed at closing data gaps and resulting in enhanced offerings and improved client experience.

Assistant Manager

S&P Global Market Intelligence
04.2019 - 12.2021
  • Collaborated cross-functionally to refine procedures, establishing Standard Operating Procedures and scaling opportunities to create optimized, streamlined processes.
  • Managed departmental Key Performance Indicators and achieved 25% improvement in Time to Market by implementing strategic process realignments.
  • Controlled costs and optimized spending through rigorous vendor assessments, generating substantial savings amounting to $17,950 per annum and impressive 84% reduction in vendor costs in 2021.
  • Implemented preventive checks to reduce both internal and external costs of poor quality, resulting in 50% improvement in news relevancy.
  • Led five Fortress IQ (automated process discovery) projects, achieving significant savings of 2,500 hours per annum and remarkable 27% improvement in process efficiencies.
  • Executed comprehensive Quality Management Framework for department, ensuring rigorous adherence to quality standards.
  • Led development and implementation of AI-based Document Relevancy Model, resulting in 40% reduction in work triage.

Team Leader

Kotak Wealth Management
10.2015 - 03.2019
  • Directed and managed team of ten data associates spanning Gurgaon and Islamabad.
  • Oversaw Machine Translation Service for native languages, skillfully orchestrating successful transition of nine languages with impressive accuracy rate of 98.5%.
  • Facilitated comprehensive training programs for associates, employing combination of daily coaching and regular performance appraisals to ensure continuous professional development and optimal team performance.

Senior Research Associate (Capital Markets)

S&P Global Market Intelligence
04.2011 - 10.2015
  • Implemented lean methodologies to eliminate redundant steps, leading various projects for process improvements, including workflow tool migration, basic training consolidation, and public offerings debt coverage.
  • Coordinated seamlessly with global product, research, and technology teams to manage operations effectively.
  • Provided training, mentorship, and conducted quality assessments for work performed by junior researchers, ensuring consistent data integrity and accuracy across global locations.

Research Associate (Capital Markets)

S&P Global Market Intelligence
07.2007 - 03.2011
  • Delivered real-time secondary coverage of international equity and debt capital market transactions.
  • Efficiently processed financial information pertaining to public offerings, encompassing IPOs, follow-on equity, fixed income, and derivative offerings.

Associate

Kotak Wealth Management
06.2006 - 07.2007
  • Delivered investment advisory and portfolio management services to High Net Worth Individuals.
  • Provided guidance to fellow team members on sales techniques and customer service tactics to achieve monthly sales goals consistently.

Education

Bachelor of Arts - Economics

Delhi College of Arts & Commerce
07.2003 - 05.2006

Skills

Key Performance Indicators

Accomplishments

  • Management Excellence Award (S&P Global Market Intelligence) : Q2 2021 (Winner), H2' 2018 (Winner), Q4' 2020 (nominated) and Q2'2020 (nominated)
  • Employee of the Quarter (Kotak Wealth Management) : Q1 2017 and Q2 2017

Certification

Lean Six Sigma Green Belt (Indian Statistical Institute)

Interests

Fitness Enthusiast & Certified Dietician

Advocating for and supporting women's mentoring and empowerment initiatives

Timeline

Certified SAFe® 5 Product Owner/Product Manager

09-2022

Manager

S&P Global Market Intelligence
01.2022 - 01.2024

Assistant Manager

S&P Global Market Intelligence
04.2019 - 12.2021

Lean Six Sigma Green Belt (Indian Statistical Institute)

10-2018

Team Leader

Kotak Wealth Management
10.2015 - 03.2019

Senior Research Associate (Capital Markets)

S&P Global Market Intelligence
04.2011 - 10.2015

Research Associate (Capital Markets)

S&P Global Market Intelligence
07.2007 - 03.2011

Associate

Kotak Wealth Management
06.2006 - 07.2007

Bachelor of Arts - Economics

Delhi College of Arts & Commerce
07.2003 - 05.2006

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