Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Parul Sachan

Pune

Summary

Accomplished and result -driven Quality management professional with 17 years experience in quality assurance, program management in large-scale and complex projects in the telecom BSS and digital transformation across the globe. Brings combination of both, technical and managerial skills with proven success in delivery and meeting business goals, aggressive timelines and budget constraints.

Overview

17
17
years of professional experience
1
1
Certification

Work History

QA Manager - Project TELUS

Amdocs
Pune
11.2022 - Current
  • Handled multiple complex telco BSS projects like TELUS services for Wireline and wireless
  • Handled and gained experience in cloud based telco transformation project of CES Cloud Migration for TELUS.
  • Developed innovative testing strategies and streamlined processes with development activities to reduce testing redundancy & risk leading to increased efficiency gain across multiple projects.
  • Managed budgetary allocations for the QA department, optimizing resource utilization while ensuring all projects were executed within allocated budgets.
  • Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
  • Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
  • Defined and drove Testing Methodologies, Testing Processes, Test Automation, Tools and Techniques.
  • Interviewed, Hired and built an offshore team (15-20 team member) from scratch.
  • Setup automation frameworks for sanity, integration, test data creation and regression testing.
  • Streamlined bug reporting process, expediting resolution times for critical issues.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction

Sw Test Team Lead - Project: TELUS, US Cellular

Amdocs
Pune
12.2016 - 10.2022
  • Worked on E2E Test planning, UAT Planning with customer, E2E Design delivery, Daily Task allocation and tracking
  • Led a team of onshore and offshore testers to ensure timely delivery of high-quality software products.
  • Established quality benchmarks for the team, driving continuous review sessions and regular feedback sessions.
  • Collaborated with developers, product managers, and stakeholders to establish clear testing objectives and requirements.
  • Involved in Scrum planning to create effective plan for accomodating development and testing timelines.
  • Participated in agile development processes, attending scrum meetings and collaborating closely with cross- functional teams.
  • Enhanced test efficiency by implementing automated testing strategies and processes.
  • Crafted comprehensive reports to monitor progress and evaluate testing efficacy
  • Coordinated with external vendors for specialized testing services when necessary, ensuring seamless integration into existing workflows.
  • Led the sessions for post implementation review with the team to do the analysis on escaping issues.
  • Planned and Led the Demo and Test review session with customer

Senior Test Engineer - Project: US Cellular, T-Mob

Amdocs
Pune
09.2011 - 11.2016
  • Improved software quality by designing and executing comprehensive test cases for different modules in Enabler (CM,Rater,Billing,A&F,AR,PC) CRM and OMS.
  • Reduced bug occurrences by implementing rigorous regression testing procedures on a regular basis.
  • Handled different CRs for post production support.
  • Co-coordinated with all the Application like Infra, CRM, OMS, and billing to resolve the issue to complete system testing on time with quality.
  • Trained Junior resources, reviewed their work and make sure they become productive on time.

Test Engineer - Project : T-Mobile

Xavient Information Systems
Noida
08.2009 - 08.2011
  • Developed and executed detailed Test Cases to ensure comprehensive testing coverage.
  • Created Test Plans and Requirement Traceability Matrices for systematic testing procedures.
  • Analyzed Bug Statistics to identify trends and areas for improvement.
  • Conducted thorough application testing, including navigation and layout evaluations.
  • Prepared and analyzed Daily Health Reports to track project status and performance metrics.
  • involved in on-shore couterpart interactions to address issues promptly and collaborated closely to resolve complex problems efficiently.

Software Engineer - Project: State Street

Satyam Computer Services Ltd.
Gurgaon
04.2007 - 07.2009
  • Involved in preparation and execution of Test Cases.
  • Preparing and analyzing Bug Statistics.
  • Performing application testing, navigational, layout testing.
  • Involved in the preparation of weekly Health Reports.

Education

Master of Computer Applications -

Indraprastha Engineering College, U.P. Tech. Uni.
Ghaziabad, UP
07-2005

Bachelor of Science -

DBS College, CSJM University
Kanpur UP
06-2002

Skills

  • Project Management
  • Agile and Scrum Methodologies
  • Quality assurance expertise
  • Test strategy/Plan development
  • SAFE Agilist Certified
  • DevOps Certified
  • E2E/ST/UAT/SIT/ testing
  • Telecom BSS/OSS
  • Expertise in Amdocs Billing System
  • CRM, OMS, CES
  • Test Automation Management
  • Quality Metrics Compilation & Monitoring
  • Client Interaction and Business Reviews
  • Problem Solving and Conflict Management
  • Sprint Development Planning
  • API Testing (Microservices) Postman/SoapUI
  • Project & Resource Coordination
  • Jira, Rally, SDLC, SQL, HPALM,
  • SQL, Unix, Shell Scripting
  • GenAI Enthusiast

Languages

Hindi
First Language
English
Proficient (C2)
C2

Certification

  • DevOps Certified
  • Safe Agilist 5.1 Certified
  • Gen AI Enthusiast

Timeline

QA Manager - Project TELUS

Amdocs
11.2022 - Current

Sw Test Team Lead - Project: TELUS, US Cellular

Amdocs
12.2016 - 10.2022

Senior Test Engineer - Project: US Cellular, T-Mob

Amdocs
09.2011 - 11.2016

Test Engineer - Project : T-Mobile

Xavient Information Systems
08.2009 - 08.2011

Software Engineer - Project: State Street

Satyam Computer Services Ltd.
04.2007 - 07.2009

Master of Computer Applications -

Indraprastha Engineering College, U.P. Tech. Uni.

Bachelor of Science -

DBS College, CSJM University

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Parul Sachan