Parul Sharma
Summary
Skilled in diverse administrative support roles, emphasizing operational efficiency through strategic planning and systematic processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Operation Assistant (Business Operations)
GraduVation
03.2025 - Current
- Managed day-to-day business operations across multiple departments, improving overall process efficiency by 30% through workflow automation and operational streamlining.
- Worked closely with the founding leadership team, contributing to strategic planning, operational execution, business growth, and revenue enhancement.
- Led and managed a team of 13 members, driving operational efficiency, accountability, and successful program execution.
- Spearheaded end-to-end process improvements, reducing turnaround time by 25% through KPI-driven performance tracking and continuous improvement initiatives.
- Oversaw student enrollments, trainer coordination, and end-to-end operational strategy implementation.
Operations Coordinator
GENPACT
04.2023 - 03.2025
- Managed day-to-day operations and administrative activities for an 80+ employee office, ensuring smooth internal operations.
- Streamlined inter-departmental communication, improving team efficiency by 30% and reducing operational delays.
- Designed and implemented a structured filing and documentation system, reducing data and document retrieval time by 50%.
- Collaborated cross-functionally with business teams to translate complex datasets into clear reports and executive-level summaries.
Junior Operations Coordinator
MIMA INTERNATIONAL BUILDING MATERIALS LLC
01.2021 - 04.2023
- Supported daily operational and administrative functions, ensuring smooth coordination across departments.
- Assisted in preparing operational reports and performing data analysis for management review and decision-making.
- Managed schedules, calendars, and coordination activities for senior leadership.
Education
Masters - ECONOMICS
INDIRA GANDHI UNIVERSITY
12.2022
BACHELORS - ECONOMICS
DELHI UNIVERSITY
12.2019
Skills
- Advanced Excel
- Analytical Thinking
- Microsoft Office
- PowerPoint
- Word
- Project management
- Workflow automation
- Data analysis
- Performance tracking
- Document management
- Operational efficiency
Certification
Advance Excel Certification
Timeline
Senior Operation Assistant (Business Operations)
GraduVation
03.2025 - Current
Operations Coordinator
GENPACT
04.2023 - 03.2025
Junior Operations Coordinator
MIMA INTERNATIONAL BUILDING MATERIALS LLC
01.2021 - 04.2023
Masters - ECONOMICS
INDIRA GANDHI UNIVERSITY
BACHELORS - ECONOMICS
DELHI UNIVERSITY