Parul Singh

Current Project (May 2021-Current)

• Leading Procurement team for two basic sub processes- PR-PO process and Vendor Management process
• Led TA and KA calls with the client during transition process
• Monitored and managed Application accesses for entire team
• Preparation and presentation of SLA, FMEA, ARR etc. reports to management and client.
• Reviewing and getting the SOPs created and amended as per the process requirement
• Conducting the trainings and assessments for Vendor management and PR-PO team with the help of training team
• Developed and maintained the relationships with the SMEs and key suppliers
• Hired and trained the staff to improve effectiveness of procurement operations.

(December 2018- March 2021)

• Leading the entire Procure-to-Pay Process including purchase of products and services; preparing & issuing Purchase Orders (PO) in accordance with the selected vendors, price & technical specifications.
• Managed procurement requests and acted as point-person for customers on logistics, hardware and software needs.
• Working On Contracts & Agreements, Vendor Management and Client Management.
• Streamlining department processes and procedures to determine optimum staffing levels; instituting metrics to document cost savings, purchase requisition turnaround, and number of Purchase Orders (POs) issued.
• Meeting contractual requirements, SLAs, KPIs for aligned accounts, meeting requirements for aligned clients in SCM space.
• Providing leadership to the team, talent retention (meeting attrition targets), people capability building.
• Handling and Guiding team in critical decision making under P2P process.
• Financial Reporting - Budgets/Spent, Accruals reports.

• Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
• Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
• Monitored and managed procurement budget to control costs.
• Utilized market intelligence to identify opportunities for savings and cost reduction.
• Planning and controlling of projects from the date of receipt of orders.
• End to end procurement process carried in SAP(B2). In depth analysis of agreements/Contracts to understand terms and conditions before orders are executed.
• Vendor development, negotiation and management across different product lines with global suppliers.
• Setting, reviewing and managing quarterly /annual cash flows. Maintaining order management for each project to have a track on marginal analysis

• Negotiating for price and credit with new as well as existing vendors. Placing SAP orders by analyzing all factors like, price, payments and delivery terms.
• Procurement of right quantity of material and delivery management in time with the help of store manager.
• Leading team of customer service staff and training staff to achieve maximum customer satisfaction.
• Project Planning and scheduling service support by aligning all engineers with their skills and distance suitability
• Handling Projects from material procurement to installation at customers site with all billings done.
• Making and implementing policies for the team.

• Establish strategic relationships with key suppliers who are aligned to the company's needs.
• Procurement of material as and when required on projects and maintaining order management for different projects.
• Preparing and sending quotes to various customers.
• Identification of new suppliers and management of existing vendors. Ensure parts and materials are bought at the most competitive price and delivered in time. Processing vendor payments and invoices.
• Preparing paper documents for bids and on receipt of tenders coordinating with different departments and submission of the same in time.
• Ensuring the strict implementation of safety guidelines related to work on metro sites and movement of goods and materials in transit

• Collection of required documents from clients, Filling Applications for issuance or modification of IEC.
• Online uploading of Shipping Bills for FPS/MLFPS /VKGUY licenses. Preparing Part H with Export and Import Sheets for redemption.
• Clarifying doubts of clients through calls and emails.
• Maintaining new updates and policies and sharing them with clients as per their requirement

• Providing help and advice to customers using organization's services.
• Tracing new customers and communicating about existing and new products to them, clearing out queries of customers, coordinating with Technical Staff and placing them as per requirement of Clients and Writing reports, analyzing the customer service