Summary
Overview
Work History
Education
Skills
Domain
Personality Traits
Languages
Timeline
Generic
Parul Tyagi

Parul Tyagi

Ghaziabad

Summary

Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations. Talented Senior Associate ready to offer many years' experience and apply skills to new role. Proficient in project planning, scheduling, and oversight with advanced expertise in customer relations and documentation.

Overview

8
8
years of professional experience

Work History

Sr. Associate

Tech Mahindra
10.2020 - Current
  • Client Handling
  • Analyzed data and created reports for senior management.
  • Observed and provided feedback to enhance agent's quality of deliverables.
  • Led huddles and meetings to communicate latest project updates
  • Maintain awareness of process-related issues and concerns
  • Collected and analyzed individual performance data, conducting focused one-on-one sessions for enhancement.
  • Collaborated on data analysis and production of MIS reports

Sr. HR

Sukhaaam Infotech Private Ltd.
10.2016 - 08.2017
  • Conducted HR interviews for shortlisted candidates and facilitated salary negotiations.
  • Assisted HR Manager in the development of HR policies and other process policies
  • Facilitated employee learning and growth through training initiatives
  • Handled the full cycle of employee transitions, from onboarding to offboarding, ensuring a smooth experience for both new joiners and those leaving the company.
  • Executed diverse Employee Engagement events
  • Managed grievances and escalations on the floor, ensuring resolution within committed timelines.
  • Provided customer support to business clients and consultancies involved in hiring and PF support.

Education

MBA - Operations Management

Stratford University
New Delhi
07-2012

Bachelor of Arts -

CCS University
Meerut, U.P.
05-2008

Intermediate From CBSE Board -

ARMY School
Jhansi, U.P.
04-2005

High School Diploma -

ARMY School
Jhansi, U.P.
04-2003

Skills

  • Timeline estimates
  • Team Leadership
  • Training and mentoring
  • Management Support
  • Preparing reports
  • Process Improvement
  • Project Reporting
  • Performance Evaluations

Domain

Full HR Gamut as Generalist & Recruitment.

Personality Traits

  • Committed
  • Time Management
  • Dedicated
  • Self-motivated
  • Analytical Approach
  • Excellent communication skills
  • Trust Winning attitude
  • Team building-leadership

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Sr. Associate

Tech Mahindra
10.2020 - Current

Sr. HR

Sukhaaam Infotech Private Ltd.
10.2016 - 08.2017

MBA - Operations Management

Stratford University

Bachelor of Arts -

CCS University

Intermediate From CBSE Board -

ARMY School

High School Diploma -

ARMY School

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Parul Tyagi