Parul Verma
New Delhi
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on Team support and customer relationship building. persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
9
9
years of professional experience
Work History
Sales Consultant Representative
Mercanile Marketing India Pvt Ltd
New Delhi
07.2024 - Current
- Provided customer service and support to clients regarding their inquiries and complaints.
- Assisted customers with product selection, order placement, and payment processing.
- Developed sales strategies to increase profit margins for the company.
- Maintained a database of customer contact information and preferences.
- Analyzed customer feedback to improve products or services offered by the company.
Sales Associate
Samsung Electronics India Pvt Ltd
09.2021 - 03.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate
Gong Chen Pvt Ltd (OPPO)
02.2021 - 08.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
Sales Executive
Samsung Electronics India Pvt Ltd
10.2017 - 12.2020
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Identified new potential markets and developed plans for targeting them.
Sales Executive
Panasonic Electronics India Pvt Ltd
05.2017 - 09.2017
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Used cold calling and networking to sell products and services.
Tele Caller
Vertex Wealth Solution
01.2016 - 05.2017
- Responded to customer inquiries in a timely manner, providing accurate information and solutions.
- Answered incoming calls from customers seeking assistance with product or service related issues.
- Provided excellent customer service by responding to customer questions and complaints in a professional and courteous manner.
- Maintained up-to-date knowledge of company products, services, promotions, pricing plans, policies, and procedures.
- Identified potential sales opportunities by asking probing questions and recommending additional products or services.
Education
Bachelor of Arts - Political Science (Hon)
Delhi University
New Delhi, India01-2022
12th Passed
N.I.O.S. Board
New Delhi, India10th Passed
C.B.S.E. Board
New Delhi, IndiaSkills
- Product Expertise
- Problem Solving
- Sales Demoing
- Active Listening
- Product Sales
- Business Development
- Goal Oriented
- Positive and Professional
- Upselling Products
- Competitor Research
Personal Details
- Father's Name :- Mr. Chanderveer
- Mother's Name :- Mrs Usha
- Date Of Birth :- 26June1991
LANGUAGES
- HINDI : First Language
- English : Second Language
Timeline
Sales Consultant Representative
Mercanile Marketing India Pvt Ltd
07.2024 - Current
Sales Associate
Samsung Electronics India Pvt Ltd
09.2021 - 03.2022
Sales Associate
Gong Chen Pvt Ltd (OPPO)
02.2021 - 08.2021
Sales Executive
Samsung Electronics India Pvt Ltd
10.2017 - 12.2020
Sales Executive
Panasonic Electronics India Pvt Ltd
05.2017 - 09.2017
Tele Caller
Vertex Wealth Solution
01.2016 - 05.2017
Bachelor of Arts - Political Science (Hon)
Delhi University
12th Passed
N.I.O.S. Board
10th Passed
C.B.S.E. Board
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